NVISION Eye Centers
Overview
NVISION Eye Centers is one of the largest ophthalmology providers in the U.S., with over ninety centers across six states including California, Nevada, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, we are dedicated to providing the best patient experience through the use of the latest technology and treatment by the most talented and experienced surgeons in the industry. With more than 3,000 eye doctors referring their patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors' #1 Choice. Responsibilities
Act as the first point of contact for patients in a high-traffic medical office. Manage phones, screen calls to determine needed information, confirm and reschedule appointments. Coordinate patient files and ensure proper documentation is in each file. Greet patients and guide them through the initial steps of the consultation process. Obtain authorizations for medical patients when required. Scan and enter insurance cards and ensure accuracy of information. Audit invoices against purchase orders, research discrepancies, and approve for payment. Investigate problems with obtaining payment for bills. Contribute to value improvements for the customer and promote fair and timely internal resolution of issues. Prepare charts for the next day\'s appointments. Explain process flow to patients and set expectations clearly. Handle center correspondence with clear, honest, and respectful written and verbal communications. Qualifications
2+ years Ophthalmology experience or healthcare experience preferred High School Diploma or equivalent Desire to provide an exceptional patient experience Seniorities
Entry level Employment type
Full-time Job function
Other Industries
Medical Practices
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NVISION Eye Centers is one of the largest ophthalmology providers in the U.S., with over ninety centers across six states including California, Nevada, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, we are dedicated to providing the best patient experience through the use of the latest technology and treatment by the most talented and experienced surgeons in the industry. With more than 3,000 eye doctors referring their patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors' #1 Choice. Responsibilities
Act as the first point of contact for patients in a high-traffic medical office. Manage phones, screen calls to determine needed information, confirm and reschedule appointments. Coordinate patient files and ensure proper documentation is in each file. Greet patients and guide them through the initial steps of the consultation process. Obtain authorizations for medical patients when required. Scan and enter insurance cards and ensure accuracy of information. Audit invoices against purchase orders, research discrepancies, and approve for payment. Investigate problems with obtaining payment for bills. Contribute to value improvements for the customer and promote fair and timely internal resolution of issues. Prepare charts for the next day\'s appointments. Explain process flow to patients and set expectations clearly. Handle center correspondence with clear, honest, and respectful written and verbal communications. Qualifications
2+ years Ophthalmology experience or healthcare experience preferred High School Diploma or equivalent Desire to provide an exceptional patient experience Seniorities
Entry level Employment type
Full-time Job function
Other Industries
Medical Practices
#J-18808-Ljbffr