Mosquito Squad Plus
Overview
The Mosquito Squad Operations Manager is responsible for the successful day to day operations of the business and managing a team of Pest Control Applicators. The Operations Manager is committed to delivering the highest level of customer service, ensuring customer retention and managing costs. This role accomplishes this by actively training existing employees, interviewing and hiring new employees, maintaining technology tools, maintaining a fleet of 20+ trucks, and tracking product inventory. If you are driven by leading others, seeing the results of your efforts reflected in a monthly P&L and want to represent a stable, reputable brand, join the Mosquito Squad team! Responsibilities
Manage a large group of employees (30+) and possibly overseeing a second location Meet or exceed client retention goals through efficient management of team expectations and day to day business execution Office staff leadership and management to include: customer service best practices, cohesive working relationships, leveraging technology tools and people skills to provide outstanding customer service, CRM management and upkeep Maintain fleet of vehicles ensuring: regular scheduled maintenance, cleanliness, accurate stocking requirements and key tracking Track, order and stock appropriate product and inventory to maintain cost goals and ensure minimum day to day needs are available Provide timely reporting as needed Willing and able to work 10-12 hour days during season (April-September) when necessary Must obtain a Registered Technician License within first 6 months of employment Other duties as assigned including spraying and/or field work when necessary Qualifications
Outstanding and effective team leadership skills to include training and accountability of standards Demonstrate passion for excellent customer service Effectively present information in one-on-one and small group situations Previous pest control business management (preferred but not required) Ability to create and execute a daily/weekly/monthly organizational structure to achieve goals Excellent ability to manage multiple tasks and maintain a positive attitude Knowledge of and desire to learn and leverage technology Be the subject matter expert on Mosquito Squad offerings and process Must be able to lift a minimum of 50 lbs Must have valid driver's license and clean driving record Compensation
Compensation: $45,000-$50,000 About Mosquito Squad
We’re Mosquito Squad, protecting families locally and globally from the nuisance and dangers of mosquitoes and ticks and always driven by passion, service, and education. We educate consumers on how to avoid mosquito and tick bites and support malaria elimination efforts through our partnership with Malaria No More. This franchise is independently owned and operated by a franchisee; your application will go directly to the franchisee, and all hiring decisions will be made by the franchise location management.
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The Mosquito Squad Operations Manager is responsible for the successful day to day operations of the business and managing a team of Pest Control Applicators. The Operations Manager is committed to delivering the highest level of customer service, ensuring customer retention and managing costs. This role accomplishes this by actively training existing employees, interviewing and hiring new employees, maintaining technology tools, maintaining a fleet of 20+ trucks, and tracking product inventory. If you are driven by leading others, seeing the results of your efforts reflected in a monthly P&L and want to represent a stable, reputable brand, join the Mosquito Squad team! Responsibilities
Manage a large group of employees (30+) and possibly overseeing a second location Meet or exceed client retention goals through efficient management of team expectations and day to day business execution Office staff leadership and management to include: customer service best practices, cohesive working relationships, leveraging technology tools and people skills to provide outstanding customer service, CRM management and upkeep Maintain fleet of vehicles ensuring: regular scheduled maintenance, cleanliness, accurate stocking requirements and key tracking Track, order and stock appropriate product and inventory to maintain cost goals and ensure minimum day to day needs are available Provide timely reporting as needed Willing and able to work 10-12 hour days during season (April-September) when necessary Must obtain a Registered Technician License within first 6 months of employment Other duties as assigned including spraying and/or field work when necessary Qualifications
Outstanding and effective team leadership skills to include training and accountability of standards Demonstrate passion for excellent customer service Effectively present information in one-on-one and small group situations Previous pest control business management (preferred but not required) Ability to create and execute a daily/weekly/monthly organizational structure to achieve goals Excellent ability to manage multiple tasks and maintain a positive attitude Knowledge of and desire to learn and leverage technology Be the subject matter expert on Mosquito Squad offerings and process Must be able to lift a minimum of 50 lbs Must have valid driver's license and clean driving record Compensation
Compensation: $45,000-$50,000 About Mosquito Squad
We’re Mosquito Squad, protecting families locally and globally from the nuisance and dangers of mosquitoes and ticks and always driven by passion, service, and education. We educate consumers on how to avoid mosquito and tick bites and support malaria elimination efforts through our partnership with Malaria No More. This franchise is independently owned and operated by a franchisee; your application will go directly to the franchisee, and all hiring decisions will be made by the franchise location management.
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