Loomis US
Operations Supervisor – Oklahoma City
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Reports to: Operations Manager
Supervises: Armed Driver Guards
Job Description With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. Many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
General Function The Operations Supervisor will be responsible for learning all aspects of Loomis operations, including but not limited to: Vault Operations, Coin Operations, attending Armored Service and ATM Technician Training, assist in training and retention of ASTs. Responsibilities include implementing and administering Loomis policies and procedures as well as monitoring and controlling daily operations and assisting with long‑term operation of armored car routes and the cash vault. The Operations Supervisor will work alongside management to develop, maintain, and supervise a professional employee‑centerred culture, a safe and secure operation, a high level of service delivery, and cost‑effective, productive operation as directed by the Operations Manager.
Typical Duties / Responsibilities
Complete and maintain scheduling/routing on a daily basis.
Oversight and coordination of armored and ATM routes and dispatch; may require going on route from time to time.
Control costs of the operation.
Maintain effectiveness and efficiency of route, terminal, and vault operations.
Ensure safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures.
Maintain security of cargo and terminal through training, monitoring and enforcement of policies and procedures including terminal opening and closing.
Investigate accidents and process required paperwork.
Develop and maintain customer service capabilities among all operations staff.
Respond to customer inquiries and/or complaints and solve logistical issues.
Coordinate with sales, other branches, departments within the company, other carriers, and vendors to create and implement viable operational solutions for new customers.
Control overtime hours and monitor employee vacation schedules.
Maintain effectiveness and efficiency of operational functions.
Communicate with all employees to immediately resolve any outstanding issues and/or complaints.
Provide leadership dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives.
Recruit, interview, test, select, train, and supervise operations personnel.
Emergency response to employee injuries, facility security incidents, vehicle incidents and security investigations.
Manipulate and maintain route and vault data including manual paperwork and electronic data.
Rotate Saturday coverage with 2 other supervisors.
Assist with training new operations employees, both classroom and on route.
Assist with completion of monthly commitments and upkeep of the audit binders.
Complete any and all additional responsibilities assigned by the Operations Manager or other Management Team Members on an “as needed” basis.
Key Relationships
Operations Manager: Consult with and accept advice/direction from the Ops Manager daily.
Supervisors: Work closely with all other supervisors to achieve goals and growth of the branch/company.
Subordinates: Responsible for training, counseling, disciplining, conducting and evaluating ASTs.
Customers: Communicate with customers regularly.
Sales/Administration: Communicate with sales and administration on an “as needed” basis regarding updates of service, customers, and payroll issues.
Level of Authority
Enforce Loomis corporate, district, and branch policies.
Direct operations to meet branch objectives within policy guidelines.
Direct route operations including structure and scheduling, establish procedure, enforce policy.
Standards of Performance
Control losses through effective risk management, training, supervision, and discipline.
Control damages and injuries through safety programs, training, supervision, and discipline.
Compliance with all corporate, district, and branch policies.
Responsiveness to events and issues requiring attention involving operating effectiveness, efficiency, safety, and security.
Contribution to branch goals consistent with annual goals.
High level of observable safety, security, effectiveness of operating practices and use of equipment.
Leadership by example, modeling appropriate behaviors, and monitoring route activities and crew needs.
Development of self and subordinates through on‑the‑job training, eLearning, and other training.
Skills
Scheduling and routing experience.
Office/Office 365 knowledge.
Excellent written and verbal communication skills.
Ability to communicate with various types of people.
Problem‑solving skills.
Characteristics
Multi‑tasker.
Calm under pressure.
Sense of urgency.
History of following policies and procedures.
Positive attitude.
Respectful.
Self‑motivated/self‑starter.
Qualifications
Armored/ATM experience a plus.
Supervisory experience a plus.
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Job Details Job Family: Exempt
Job Function: Operations
Pay Type: Salary
Hiring Min Rate: 60000 USD
Hiring Max Rate: 70000 USD
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Referrals increase your chances of interviewing at Loomis US by 2x.
Get notified about new Operations Supervisor jobs in Oklahoma City, OK.
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Reports to: Operations Manager
Supervises: Armed Driver Guards
Job Description With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. Many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!
General Function The Operations Supervisor will be responsible for learning all aspects of Loomis operations, including but not limited to: Vault Operations, Coin Operations, attending Armored Service and ATM Technician Training, assist in training and retention of ASTs. Responsibilities include implementing and administering Loomis policies and procedures as well as monitoring and controlling daily operations and assisting with long‑term operation of armored car routes and the cash vault. The Operations Supervisor will work alongside management to develop, maintain, and supervise a professional employee‑centerred culture, a safe and secure operation, a high level of service delivery, and cost‑effective, productive operation as directed by the Operations Manager.
Typical Duties / Responsibilities
Complete and maintain scheduling/routing on a daily basis.
Oversight and coordination of armored and ATM routes and dispatch; may require going on route from time to time.
Control costs of the operation.
Maintain effectiveness and efficiency of route, terminal, and vault operations.
Ensure safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures.
Maintain security of cargo and terminal through training, monitoring and enforcement of policies and procedures including terminal opening and closing.
Investigate accidents and process required paperwork.
Develop and maintain customer service capabilities among all operations staff.
Respond to customer inquiries and/or complaints and solve logistical issues.
Coordinate with sales, other branches, departments within the company, other carriers, and vendors to create and implement viable operational solutions for new customers.
Control overtime hours and monitor employee vacation schedules.
Maintain effectiveness and efficiency of operational functions.
Communicate with all employees to immediately resolve any outstanding issues and/or complaints.
Provide leadership dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives.
Recruit, interview, test, select, train, and supervise operations personnel.
Emergency response to employee injuries, facility security incidents, vehicle incidents and security investigations.
Manipulate and maintain route and vault data including manual paperwork and electronic data.
Rotate Saturday coverage with 2 other supervisors.
Assist with training new operations employees, both classroom and on route.
Assist with completion of monthly commitments and upkeep of the audit binders.
Complete any and all additional responsibilities assigned by the Operations Manager or other Management Team Members on an “as needed” basis.
Key Relationships
Operations Manager: Consult with and accept advice/direction from the Ops Manager daily.
Supervisors: Work closely with all other supervisors to achieve goals and growth of the branch/company.
Subordinates: Responsible for training, counseling, disciplining, conducting and evaluating ASTs.
Customers: Communicate with customers regularly.
Sales/Administration: Communicate with sales and administration on an “as needed” basis regarding updates of service, customers, and payroll issues.
Level of Authority
Enforce Loomis corporate, district, and branch policies.
Direct operations to meet branch objectives within policy guidelines.
Direct route operations including structure and scheduling, establish procedure, enforce policy.
Standards of Performance
Control losses through effective risk management, training, supervision, and discipline.
Control damages and injuries through safety programs, training, supervision, and discipline.
Compliance with all corporate, district, and branch policies.
Responsiveness to events and issues requiring attention involving operating effectiveness, efficiency, safety, and security.
Contribution to branch goals consistent with annual goals.
High level of observable safety, security, effectiveness of operating practices and use of equipment.
Leadership by example, modeling appropriate behaviors, and monitoring route activities and crew needs.
Development of self and subordinates through on‑the‑job training, eLearning, and other training.
Skills
Scheduling and routing experience.
Office/Office 365 knowledge.
Excellent written and verbal communication skills.
Ability to communicate with various types of people.
Problem‑solving skills.
Characteristics
Multi‑tasker.
Calm under pressure.
Sense of urgency.
History of following policies and procedures.
Positive attitude.
Respectful.
Self‑motivated/self‑starter.
Qualifications
Armored/ATM experience a plus.
Supervisory experience a plus.
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Job Details Job Family: Exempt
Job Function: Operations
Pay Type: Salary
Hiring Min Rate: 60000 USD
Hiring Max Rate: 70000 USD
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Referrals increase your chances of interviewing at Loomis US by 2x.
Get notified about new Operations Supervisor jobs in Oklahoma City, OK.
#J-18808-Ljbffr