Quick Quack Car Wash
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Overview
As the full-time Assistant Store Leader, you are the store’s direct influencer in developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing team members who consistently provide an unforgettable customer experience. Through your leadership, your team always meets their sales goals, and delivers operational excellence. You are a role model who embodies our company values and serves our people and local communities by defining what it means to be Smart, Kind, and Driven. Pay/Benefits Information
Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; paid time off; paid sick leave; and parental leave and benefits. Responsibilities
Assist Store Leader with hiring and training new Team Members. Assist with coordinating the day-to-day workflow of Team Members in the operation; provide direction to the team. Assist the Store Leader with employment actions, including discipline and termination of Team Members in accordance with company policy. Monitor the store’s performance, identify and facilitate opportunities to increase productivity and efficiency. Assist customers with questions or price discrepancies. Enforce the proper use of sales pitches with the Team. Maintain proper cash accountability at POS registers. Perform other duties as assigned. Essential Duties
Strong leadership and communication skills. Excellent customer service skills. Ability to read, count, and write accurately. Ability to work various hours, weekends, and holidays. Ability to smile and maintain a clean appearance per dress and grooming standards. Ability to assign and delegate tasks. High school diploma or equivalent preferred. Prolonged periods standing and working on the cash register or related equipment. Ability to lift up to 15 pounds at times. Work outside in a loud environment due to car wash equipment; frequent movement and physical activities such as lifting (0-50 lbs), bending, reaching, and stooping. Competencies
Planning & Organizing: Drive memberships by maximizing car volume and building customer loyalty through a best-in-class guest experience. Business Acumen: Contribute to the store’s financial success by analyzing reporting and daily trends to make strategic decisions. Inspiring Others: Motivate and inspire the team through Quick Quack’s core values (Smart, Kind & Driven). Execution: Clearly communicate standards and monitor outcomes to ensure adherence to policies and procedures. Delegation & Empowerment: Provide clear expectations, involve others in developing plans, and hold team members accountable to customer service standards. Selecting Talent: Prioritize recruiting and hiring strong talent to meet business needs. Building Talent: Develop the team to provide outstanding service and prepare for growth. Coaching: Provide ongoing performance feedback through real-time coaching, 1-on-1s, and development plans. Decision Making: Seek data from various sources to identify opportunities and make rapid, well-informed decisions. Eligibility for this role requires a clean driving record and a current Driver’s License. This text is kept for reference only in the original listing. Quick Quack Car Wash is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Quick Quack Car Wash participates in E-Verify and will provide form I-9 information to confirm work authorization in the U.S. #QQ24 Houston, TX
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As the full-time Assistant Store Leader, you are the store’s direct influencer in developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing team members who consistently provide an unforgettable customer experience. Through your leadership, your team always meets their sales goals, and delivers operational excellence. You are a role model who embodies our company values and serves our people and local communities by defining what it means to be Smart, Kind, and Driven. Pay/Benefits Information
Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; paid time off; paid sick leave; and parental leave and benefits. Responsibilities
Assist Store Leader with hiring and training new Team Members. Assist with coordinating the day-to-day workflow of Team Members in the operation; provide direction to the team. Assist the Store Leader with employment actions, including discipline and termination of Team Members in accordance with company policy. Monitor the store’s performance, identify and facilitate opportunities to increase productivity and efficiency. Assist customers with questions or price discrepancies. Enforce the proper use of sales pitches with the Team. Maintain proper cash accountability at POS registers. Perform other duties as assigned. Essential Duties
Strong leadership and communication skills. Excellent customer service skills. Ability to read, count, and write accurately. Ability to work various hours, weekends, and holidays. Ability to smile and maintain a clean appearance per dress and grooming standards. Ability to assign and delegate tasks. High school diploma or equivalent preferred. Prolonged periods standing and working on the cash register or related equipment. Ability to lift up to 15 pounds at times. Work outside in a loud environment due to car wash equipment; frequent movement and physical activities such as lifting (0-50 lbs), bending, reaching, and stooping. Competencies
Planning & Organizing: Drive memberships by maximizing car volume and building customer loyalty through a best-in-class guest experience. Business Acumen: Contribute to the store’s financial success by analyzing reporting and daily trends to make strategic decisions. Inspiring Others: Motivate and inspire the team through Quick Quack’s core values (Smart, Kind & Driven). Execution: Clearly communicate standards and monitor outcomes to ensure adherence to policies and procedures. Delegation & Empowerment: Provide clear expectations, involve others in developing plans, and hold team members accountable to customer service standards. Selecting Talent: Prioritize recruiting and hiring strong talent to meet business needs. Building Talent: Develop the team to provide outstanding service and prepare for growth. Coaching: Provide ongoing performance feedback through real-time coaching, 1-on-1s, and development plans. Decision Making: Seek data from various sources to identify opportunities and make rapid, well-informed decisions. Eligibility for this role requires a clean driving record and a current Driver’s License. This text is kept for reference only in the original listing. Quick Quack Car Wash is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Quick Quack Car Wash participates in E-Verify and will provide form I-9 information to confirm work authorization in the U.S. #QQ24 Houston, TX
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