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Sutherland

Customer Service Representatives Work At Home ChesapeakeVA Area

Sutherland, Chesapeake, Virginia, United States, 23322

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Responsibilities We’re Sutherland and we’re seeking Customer Service/Emergency Services Representatives to join us on a full time, work from home basis. Join us and support one of our public utility clients while working with leading technologies and systems as well as a dedicated team of leaders and peers to support you.

Because our client is a public utility, we support them and their customers 24/7. Employees must have full availability to work various shifts and be able to work at least one weekend day.

What we offer

Competitive hourly rate

Medical, dental and vision benefits

Paid training & PTO

Advancement opportunities – 80% of our frontline leaders have been promoted from within

Additional pay incentives as well as monthly rewards & recognition programs

Employee Discounts

EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

What you need

Excellent verbal and written communication skills

Full time availability

Driven by solving problems and meeting goals

Familiar with Microsoft Office

Experienced in customer service with strong multi-tasking skills

High school diploma or equivalent

MUST LIVE IN CHESAPEAKE, VA AREA

Additional Information

his position is only open to candidates residing in the Chesapeake, VA area.

Please note, all equipment is provided, but to work from home you must have a reliable, hard-wired internet connection, and a quiet, distraction-free place to work.

EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

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