Triple-S Steel
Overview
Title of Position:
Junior Customer Service Representative Position Type:
Full-Time, Non-Remote Reports to:
Customer Service Manager Location:
Houston, TX Founded in 2016, Tube Supply provides quality steel tube and bar in alloy, stainless, and carbon for oil and gas applications, including drilling, completions, production, and downhole tools. Our goal is to maintain a stable, fun work environment while delivering satisfaction to the marketplace. We live closely by our core values: Excellence, Loyalty, and Fun.
Company : Triple-S Steel (as stated in the role title). The description includes opportunities to engage with customers and support sales processes.
Job Responsibilities
Junior Customer Service Representative responsibilities center around facilitating the Tube Supply sales process. In this entry-level role, you will enter sales orders received from Account Managers into our database. You will be the first point of contact for troubleshooting with customers and will coordinate with outside processing vendors to treat material to each customer’s specifications. Primary duties: Order Entry: Create sales orders in accordance with specifications used by Tube Supply and/or customers; may include the creation of special process purchase orders (SPO). Purchase orders: Create purchase orders for the Sales department for external material (Buyouts). Match Mill Test Reports according to the order and specifications supplied by Sales. Track and troubleshoot orders. Correct discrepancies between purchase orders and received product. Comply with all HSE, QMS, and Corporate policies at Tube Supply. Perform other duties as assigned by your Supervisor. Intercompany stock transfers.
Qualifications
Job Requirements: Bachelor's degree or work equivalent Excellent problem-solving skills Ability to work in a fast-paced environment Strong data-entry skills
Employment details
Seniority level:
Entry level Employment type:
Full-time Job function:
Customer Service Industries:
Consumer Services
Referrals increase your chances of interviewing at Triple-S Steel. Get notified about new Customer Service Representative jobs in Houston, TX.
#J-18808-Ljbffr
Title of Position:
Junior Customer Service Representative Position Type:
Full-Time, Non-Remote Reports to:
Customer Service Manager Location:
Houston, TX Founded in 2016, Tube Supply provides quality steel tube and bar in alloy, stainless, and carbon for oil and gas applications, including drilling, completions, production, and downhole tools. Our goal is to maintain a stable, fun work environment while delivering satisfaction to the marketplace. We live closely by our core values: Excellence, Loyalty, and Fun.
Company : Triple-S Steel (as stated in the role title). The description includes opportunities to engage with customers and support sales processes.
Job Responsibilities
Junior Customer Service Representative responsibilities center around facilitating the Tube Supply sales process. In this entry-level role, you will enter sales orders received from Account Managers into our database. You will be the first point of contact for troubleshooting with customers and will coordinate with outside processing vendors to treat material to each customer’s specifications. Primary duties: Order Entry: Create sales orders in accordance with specifications used by Tube Supply and/or customers; may include the creation of special process purchase orders (SPO). Purchase orders: Create purchase orders for the Sales department for external material (Buyouts). Match Mill Test Reports according to the order and specifications supplied by Sales. Track and troubleshoot orders. Correct discrepancies between purchase orders and received product. Comply with all HSE, QMS, and Corporate policies at Tube Supply. Perform other duties as assigned by your Supervisor. Intercompany stock transfers.
Qualifications
Job Requirements: Bachelor's degree or work equivalent Excellent problem-solving skills Ability to work in a fast-paced environment Strong data-entry skills
Employment details
Seniority level:
Entry level Employment type:
Full-time Job function:
Customer Service Industries:
Consumer Services
Referrals increase your chances of interviewing at Triple-S Steel. Get notified about new Customer Service Representative jobs in Houston, TX.
#J-18808-Ljbffr