Mercedes-Benz of Monterey
Automotive Service Advisors - Mercedes-Benz
Mercedes-Benz of Monterey, Salinas, California, United States, 93911
Overview
Mercedes-Benz of Monterey is hiring now for an experienced, customer-focused Automotive Service Advisor to join our award-winning team. As one of California’s most respected luxury automotive dealerships, we deliver an exceptional service experience reflecting the Mercedes-Benz standard of excellence. Our Service Department is growing fast and offers opportunity and support for motivated professionals who want to build a lasting career in the automotive industry. Location: 498 Fremont Street, Monterey, CA 93940 Responsibilities – Automotive Service Advisor
Greet and assist customers with their service and repair needs in a professional, friendly manner Accurately document vehicle concerns and create detailed repair orders Provide clear estimates, explain maintenance recommendations, and gain customer approval Communicate effectively with technicians to ensure accurate and timely service completion Follow up with customers regarding repair status, approvals, and satisfaction Ensure all warranty and internal work meets OEM and dealership standards Maintain strong customer retention and satisfaction ratings Uphold the Mercedes-Benz brand promise of quality and excellence Benefits
Competitive Pay:
Earn up to $200,000 annually (base salary + commission, based on experience and performance) Comprehensive Benefits:
Medical, Dental, Vision, and Life Insurance 401(k) Retirement Plan Disability Insurance & Flexible Spending Account (FSA) Paid Time Off & Holidays Employee Discounts on service, parts, and vehicles State-of-the-Art Facility
with advanced diagnostic tools and clean workspaces Supportive, Team-Oriented Environment Career Growth Opportunities
within one of California’s premier Mercedes-Benz dealerships Requirements/Qualifications – Automotive Service Advisor
Proven experience as an Automotive Service Advisor, Service Writer, or Service Consultant (dealership experience preferred) Strong customer service, sales, and communication skills Ability to multitask and stay organized in a fast-paced environment Understanding of vehicle systems, diagnostics, and repair processes Experience with CDK, Reynolds & Reynolds, or similar DMS software preferred Professional, team-oriented, and self-motivated attitude Valid driver’s license and clean driving record required Must be authorized to work in the U.S. without sponsorship and be a current resident Must pass pre-employment testing, including MVR and drug screening Why Join Mercedes-Benz of Monterey?
This is more than just a job — it’s a career opportunity with a trusted
Mercedes-Benz dealership
that values integrity, teamwork, and excellence. Be part of a service team that rewards performance, provides the tools for success, and treats every employee with respect. Apply today
to join our
Mercedes-Benz of Monterey Service Department
and take your career to new heights. We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. Seniority level
Entry level Employment type
Full-time Job function
Other Industries: Retail Motor Vehicles Get notified about new Automotive Service Advisor jobs in Salinas, CA.
#J-18808-Ljbffr
Mercedes-Benz of Monterey is hiring now for an experienced, customer-focused Automotive Service Advisor to join our award-winning team. As one of California’s most respected luxury automotive dealerships, we deliver an exceptional service experience reflecting the Mercedes-Benz standard of excellence. Our Service Department is growing fast and offers opportunity and support for motivated professionals who want to build a lasting career in the automotive industry. Location: 498 Fremont Street, Monterey, CA 93940 Responsibilities – Automotive Service Advisor
Greet and assist customers with their service and repair needs in a professional, friendly manner Accurately document vehicle concerns and create detailed repair orders Provide clear estimates, explain maintenance recommendations, and gain customer approval Communicate effectively with technicians to ensure accurate and timely service completion Follow up with customers regarding repair status, approvals, and satisfaction Ensure all warranty and internal work meets OEM and dealership standards Maintain strong customer retention and satisfaction ratings Uphold the Mercedes-Benz brand promise of quality and excellence Benefits
Competitive Pay:
Earn up to $200,000 annually (base salary + commission, based on experience and performance) Comprehensive Benefits:
Medical, Dental, Vision, and Life Insurance 401(k) Retirement Plan Disability Insurance & Flexible Spending Account (FSA) Paid Time Off & Holidays Employee Discounts on service, parts, and vehicles State-of-the-Art Facility
with advanced diagnostic tools and clean workspaces Supportive, Team-Oriented Environment Career Growth Opportunities
within one of California’s premier Mercedes-Benz dealerships Requirements/Qualifications – Automotive Service Advisor
Proven experience as an Automotive Service Advisor, Service Writer, or Service Consultant (dealership experience preferred) Strong customer service, sales, and communication skills Ability to multitask and stay organized in a fast-paced environment Understanding of vehicle systems, diagnostics, and repair processes Experience with CDK, Reynolds & Reynolds, or similar DMS software preferred Professional, team-oriented, and self-motivated attitude Valid driver’s license and clean driving record required Must be authorized to work in the U.S. without sponsorship and be a current resident Must pass pre-employment testing, including MVR and drug screening Why Join Mercedes-Benz of Monterey?
This is more than just a job — it’s a career opportunity with a trusted
Mercedes-Benz dealership
that values integrity, teamwork, and excellence. Be part of a service team that rewards performance, provides the tools for success, and treats every employee with respect. Apply today
to join our
Mercedes-Benz of Monterey Service Department
and take your career to new heights. We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. Seniority level
Entry level Employment type
Full-time Job function
Other Industries: Retail Motor Vehicles Get notified about new Automotive Service Advisor jobs in Salinas, CA.
#J-18808-Ljbffr