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Claratel Behavioral Health

Front Office Assistant - 221401

Claratel Behavioral Health, Atlanta, Georgia, United States, 30383

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Overview Front Desk Medical Assistant at Claratel Behavioral Health. The Front Desk serves as the first level of contact for the client experience, ensuring exceptional customer service delivery. Location: Kirkwood, 23 Warren St SE, Atlanta, GA 30317. Hours: Mon - Fri 8:00am - 5:00pm.

Responsibilities

Greeting clients and guests upon arrival

Facilitating the process of admitting clients to the facility

Insurance verification

Scheduling

Appointment reconciliation

Verifies authorizations and treatment plans

Bed management and census verification

Answering multi-line phones and responding to requests promptly

Protecting patients’ rights through strong adherence to HIPPA regulations

Excellence in communication skills, both verbal and written

Minimum Requirements

High School Diploma or equivalent

Professional front office etiquette

Pleasant demeanor

Ability to multi-task

Excellent communication skills

Organization skills

Data entry skills

Minimum of two years of front desk experience in a medical office or hospital setting

Previous experience with Electronic Medical Records

Proficiency in computer program applications and basic office equipment

Strong data entry skills with the ability to type a minimum of 45 wpm

Preferred Qualifications

Prior experience working in a mental health environment

Completion of a Medical Administrative Assistant program

Experience with AVATAR electronic medical record software

Salary Range

$36,000-$37,000

Pre-employment drug screening may be required. Selected applicant will be subject of an FBI Criminal History Record Check, and the applicant has the right to challenge the contents of their Criminal History Record Information, should they choose to do so. This employer participates in E-Verify.

For more information visit www.claratel.org/careers

Claratel Behavioral Health is an equal opportunity employer regarding disability under VEVRRA and ADA. Pre-employment drug screening and successful completion of a criminal history background check is required. Claratel Behavioral Health participates in E-Verify (Company ID: 226305). Claratel Behavioral Health is an Equal Opportunity Employer. Candidates who may require an accommodation under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at hrhelp@claratel.org.

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