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Access: Supports for Living

Clinical Quality Specialist

Access: Supports for Living, Mount Sinai, New York, United States

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Clinical Quality Specialist

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Access: Supports for Living

Location: Mt. Vernon, NY Salary: $65,000 annually Hours: 40 hours per week - Hybrid Schedule Percent of Travel: 75%

Required Licensure Licensed Master or Clinical Social Worker; or Licensed Mental Health Counselor (LCSW, LMSW, LMHC) required.

Overview of Primary Responsibilities This position will work within the Quality Assurance Department completing QA/QC, Quality Improvement, Regulatory, Safety and Compliance activities that support all corporate operations including incident reviews, investigations, audits, surveys, process improvement activities, training and risk management. All work is completed in compliance with all local, state and federal rules and regulations including but not limited to those mandated by NY State, OMH, OASAS, and the NY State Justice Center.

Primary Functions

Completes daily QA/QC, Quality Improvement, Regulatory, Safety and Compliance activities that support the Office of Mental Health and the Office of Alcohol and Substance Use services.

Conducts chart audits, electronically and paper, and ensures follow through to close audit.

Conducts Utilization Reviews, electronically and paper, and ensure follow through.

Collaborates with Clinical Quality Lead on QA Monthly Reports and Annual Program Review meetings.

Conducts incident investigations in alignment with OMH/OASAS and NYS Justice Center requirements.

Conducts compliance investigations in alignment with all state and federal rules and regulations.

Assists with Incident Review Committee and Compliance and Audit Committee meeting preparation and facilitation.

Facilitates initial and annual trainings as needed or requested by assigned programs/services.

Attend and participate in internal and external meetings related to quality, regulatory and compliance, as needed.

Performs other quality duties as assigned.

Additional Functional / Organizational Support

Establishes and maintains effective communication and relationships with assigned programs/services.

Serve on agency-wide committees as assigned.

Qualifications And Attributes

Skilled in Microsoft Office products (Word, Excel, PowerPoint).

Excellent verbal, written communication and organization skills.

Self-motivated and pro-active.

Working knowledge of applicable local, state and federal regulations and guidelines (including but not limited to: OPWDD, CMS, OMIG, DOH, NYS Justice Center).

Education and Experience

Licensed Master or Clinical Social Worker; or Licensed Mental Health Counselor (LCSW, LMSW, LMHC)

At least 3 years of Quality Management, Incident Management, Compliance, Investigative and/or Direct Care experience

Lean/Lean Six Sigma qualification preferred

Moderate to expert skills in Microsoft Office tools (PowerPoint, Excel –including pivot tables, Macros, etc., Word, Access)

Physical Characteristics

Must be capable to sit or stand in front of a computer for long periods of time.

Work alongside co-workers within 3 feet.

EEO Employer IND2024

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