Balfour Beatty Investments & Communities
Quality Assurance/Quality Control Specialist
Balfour Beatty Investments & Communities, Hinesville, Georgia, United States, 31313
Who we are
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
Our Benefits
Discretionary bonuses
Medical and Dental Insurance 1st of the month following employment
Health, Flexible Spending and Dependent Care Accounts
Company paid life insurance
401K plan with employer matching
Robust PTO to include sick, floating holidays, vacation, and personal days
2 Volunteer Days per year
Company paid short-term and long-term disability, parental leave
And more!
About the role The Quality Control and Development Specialist is responsible for ensuring that all service requests are completed either by staff or third-party contractor to the highest standard of workmanship. Also responsible for inspection of common areas daily for compliance with company standards.
What you'll be doing
Complete Gas and Venting inspection for HVAC, Water heaters and gas appliances
Assist with inspecting craftsmanship for service request with contractors and staff.
Ensure workmanship not meeting standards is immediately corrected, follow through until completed satisfactorily.
Identify causes of substandard work and collaborate with management on corrective action plans, including additional training or disciplinary action.
Identify cause of substandard work performed by contractor and collaborate with management on corrective action plan, which may include withholding payments or contract termination.
Author and create all corresponding documentation through the Yardi inspection app, track inspection results, and review them with the Operations Director and Facility Manager on a weekly basis.
Retrieve and enter data into or from the property management database system (Yardi) throughout the process and communicate findings to site management.
Typical Physical Demands Regularly use hands to manipulate tools, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 75 lbs.
Typical Work Conditions Work is performed in a maintenance/office/residential home environment. Employee frequently interacts directly with other staff members, contractors as well as residents during the workday.
Who we're looking for
High school diploma or GED
HVAC certification preferred
Certificate for CO2 analyzer and Gas Detectors or ability to complete course within 90 days of employment.
Mech IV Certification or ability to complete course within 90 days of employment.
Combustible gas indicator Certification or ability to complete course within 90 days of employment.
Minimum of 5 years HVAC experience
Must possess basic skills with tools, proficient in repairing HVAC systems, appliances, kitchen operating systems, electrical wiring, and bathroom and plumbing systems.
Solid computer skills, including proficiency in Word, Excel, PowerPoint, and adept at learning additional software.
Demonstrated strong customer service skills.
Demonstrated strong written and verbal communication skills.
Required Mech IV, Combustible gas indicator, and CO2 analyzer and Gas Detectors certifications courses if don't possess.
Possession of a valid state issued Driver's License and safe driving record is required.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.
Phone: 610-355-8100
Email: careers@bbcgrp.com
Equal Opportunity Employer, including people with disabilities and veterans.
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Our Benefits
Discretionary bonuses
Medical and Dental Insurance 1st of the month following employment
Health, Flexible Spending and Dependent Care Accounts
Company paid life insurance
401K plan with employer matching
Robust PTO to include sick, floating holidays, vacation, and personal days
2 Volunteer Days per year
Company paid short-term and long-term disability, parental leave
And more!
About the role The Quality Control and Development Specialist is responsible for ensuring that all service requests are completed either by staff or third-party contractor to the highest standard of workmanship. Also responsible for inspection of common areas daily for compliance with company standards.
What you'll be doing
Complete Gas and Venting inspection for HVAC, Water heaters and gas appliances
Assist with inspecting craftsmanship for service request with contractors and staff.
Ensure workmanship not meeting standards is immediately corrected, follow through until completed satisfactorily.
Identify causes of substandard work and collaborate with management on corrective action plans, including additional training or disciplinary action.
Identify cause of substandard work performed by contractor and collaborate with management on corrective action plan, which may include withholding payments or contract termination.
Author and create all corresponding documentation through the Yardi inspection app, track inspection results, and review them with the Operations Director and Facility Manager on a weekly basis.
Retrieve and enter data into or from the property management database system (Yardi) throughout the process and communicate findings to site management.
Typical Physical Demands Regularly use hands to manipulate tools, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 75 lbs.
Typical Work Conditions Work is performed in a maintenance/office/residential home environment. Employee frequently interacts directly with other staff members, contractors as well as residents during the workday.
Who we're looking for
High school diploma or GED
HVAC certification preferred
Certificate for CO2 analyzer and Gas Detectors or ability to complete course within 90 days of employment.
Mech IV Certification or ability to complete course within 90 days of employment.
Combustible gas indicator Certification or ability to complete course within 90 days of employment.
Minimum of 5 years HVAC experience
Must possess basic skills with tools, proficient in repairing HVAC systems, appliances, kitchen operating systems, electrical wiring, and bathroom and plumbing systems.
Solid computer skills, including proficiency in Word, Excel, PowerPoint, and adept at learning additional software.
Demonstrated strong customer service skills.
Demonstrated strong written and verbal communication skills.
Required Mech IV, Combustible gas indicator, and CO2 analyzer and Gas Detectors certifications courses if don't possess.
Possession of a valid state issued Driver's License and safe driving record is required.
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.
Phone: 610-355-8100
Email: careers@bbcgrp.com
Equal Opportunity Employer, including people with disabilities and veterans.
#J-18808-Ljbffr