Intuit
Overview
At Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company includes living our values everyday and nothing is more important to us than the success of our customers.
You will be working toward advancing our goal of Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also have the opportunity to shape the direction of one of our newest product offerings, TurboTax Live Business.
What You Will Do In this role, you will help our customers complete their taxes using Intuit TurboTax products, using sound professional judgment and providing excellent and timely service. By providing tax advice, full‑service return preparation, tax calculations, and managing product/software inquiries, you will advance our mission of “Powering Prosperity Around the World.”
Maintain sensitive customer, confidential, and/or proprietary business information in a responsible, reliable, and safe manner.
Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
Use state‑of‑the‑art video communication software to interact with customers in a virtual, customer‑facing role, and document interactions to maintain accurate records.
Interact with customers and team members in a professional manner while adhering to and promoting Intuit’s operating values, including “integrity without compromise.”
What You Need
Strong business tax preparation experience and extensive knowledge of tax laws, evidenced by 3+ years of recent experience preparing federal and state business tax returns (1065 and/or 1120‑S) for at least 20 clients per season using commercial tax preparation software.
Active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney.
Minimum of 2 seasons of personal tax preparation experience, with a minimum of 30 tax returns per year in a tax practice or retail setting.
Availability to work a minimum of 20 hours per week, spread across three or more days.
Bookkeeping experience with books to tax preparation is strongly preferred.
Experience preparing business tax returns for service‑industry customers is strongly preferred.
Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.
Active Preparer Tax Identification Number (PTIN).
Commit to a minimum schedule of at least 20 hours per week (minimum 4‑hour shift increments) throughout the tax season.
Working knowledge of Circular 230.
Proficiency with technology; solid knowledge of computer operations and software.
Strong customer service skills – ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.
Excellent verbal and written communication skills.
Critical thinking, problem solving, research skills, and determination.
Ability to work in a fast‑paced environment with minimal supervision.
Must have (or be willing to obtain) an internet connection that meets Intuit Security criteria.
Compensation Intuit provides a competitive compensation package with a strong pay‑for‑performance rewards approach. The expected base pay range for this position is:
Bay Area, California: $40.10 – $46.20 an hour
Southern California: $40.10 – $46.20 an hour
Colorado: $38.20 – $43.90 an hour
Hawaii: $40.10 – $46.20 an hour
Illinois: $38.20 – $43.90 an hour
Maryland: $38.20 – $43.90 an hour
Massachusetts: $40.10 – $46.20 an hour
Minnesota: $34.40 – $39.56 an hour
New Jersey: $40.10 – $46.20 an hour
New York: $40.10 – $46.20 an hour
Ohio: $34.40 – $39.56 an hour
Vermont: $38.20 – $43.90 an hour
Washington: $40.10 – $46.20 an hour
Washington DC: $38.20 – $43.90 an hour
This position will be eligible for a cash bonus, equity rewards, and benefits in accordance with our applicable plans and programs. Pay offered is based on factors such as job‑related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
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You will be working toward advancing our goal of Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers. You will also have the opportunity to shape the direction of one of our newest product offerings, TurboTax Live Business.
What You Will Do In this role, you will help our customers complete their taxes using Intuit TurboTax products, using sound professional judgment and providing excellent and timely service. By providing tax advice, full‑service return preparation, tax calculations, and managing product/software inquiries, you will advance our mission of “Powering Prosperity Around the World.”
Maintain sensitive customer, confidential, and/or proprietary business information in a responsible, reliable, and safe manner.
Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
Use state‑of‑the‑art video communication software to interact with customers in a virtual, customer‑facing role, and document interactions to maintain accurate records.
Interact with customers and team members in a professional manner while adhering to and promoting Intuit’s operating values, including “integrity without compromise.”
What You Need
Strong business tax preparation experience and extensive knowledge of tax laws, evidenced by 3+ years of recent experience preparing federal and state business tax returns (1065 and/or 1120‑S) for at least 20 clients per season using commercial tax preparation software.
Active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney.
Minimum of 2 seasons of personal tax preparation experience, with a minimum of 30 tax returns per year in a tax practice or retail setting.
Availability to work a minimum of 20 hours per week, spread across three or more days.
Bookkeeping experience with books to tax preparation is strongly preferred.
Experience preparing business tax returns for service‑industry customers is strongly preferred.
Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.
Active Preparer Tax Identification Number (PTIN).
Commit to a minimum schedule of at least 20 hours per week (minimum 4‑hour shift increments) throughout the tax season.
Working knowledge of Circular 230.
Proficiency with technology; solid knowledge of computer operations and software.
Strong customer service skills – ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.
Excellent verbal and written communication skills.
Critical thinking, problem solving, research skills, and determination.
Ability to work in a fast‑paced environment with minimal supervision.
Must have (or be willing to obtain) an internet connection that meets Intuit Security criteria.
Compensation Intuit provides a competitive compensation package with a strong pay‑for‑performance rewards approach. The expected base pay range for this position is:
Bay Area, California: $40.10 – $46.20 an hour
Southern California: $40.10 – $46.20 an hour
Colorado: $38.20 – $43.90 an hour
Hawaii: $40.10 – $46.20 an hour
Illinois: $38.20 – $43.90 an hour
Maryland: $38.20 – $43.90 an hour
Massachusetts: $40.10 – $46.20 an hour
Minnesota: $34.40 – $39.56 an hour
New Jersey: $40.10 – $46.20 an hour
New York: $40.10 – $46.20 an hour
Ohio: $34.40 – $39.56 an hour
Vermont: $38.20 – $43.90 an hour
Washington: $40.10 – $46.20 an hour
Washington DC: $38.20 – $43.90 an hour
This position will be eligible for a cash bonus, equity rewards, and benefits in accordance with our applicable plans and programs. Pay offered is based on factors such as job‑related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
#J-18808-Ljbffr