Savers | Value Village
Overview
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Customer Service Associate
role at
Savers | Value Village . Who we are: Savers is one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods. Our mission is to champion reuse and inspire a future where secondhand is second nature. We provide our stores with gently used, one-of-a-kind items donated by the community to local nonprofit organizations. We purchase these items from nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, while providing our partners with funding for their community programs and services. We are “Thrift Proud” and serve millions of loyal customers across 300+ stores with over 22,000 team members. Brands include Savers (U.S.), 2nd Ave (U.S.), Value Village (U.S. and Canada), Unique (U.S.), Village des Valeurs (Quebec) and Savers Australia. Learn more at savers.com. Summary
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. Role Responsibilities
Deliver a positive, friendly, and efficient in-store experience to customers and donors. Assist with daily store operations to support sales and customer satisfaction. Collaborate with team members to meet store goals and uphold company standards. What You Get
Comprehensive onboarding and training from day one. Our in-house Savers University develops and delivers robust training to every team member—from new hires to senior executives. We develop around 90% of our training internally and partner with external providers as needed. Benefits
Bundled health plans such as medical, prescription, dental and vision Company-paid life insurance for extra protection Programs to stop smoking, diabetes management coaching, and on-demand care options 401(k) plan with generous company matching Paid time off for leisure or other needs Range of mental health services Savers is an E-Verify employer. Location: Massachusetts, United States
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Join to apply for the
Customer Service Associate
role at
Savers | Value Village . Who we are: Savers is one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods. Our mission is to champion reuse and inspire a future where secondhand is second nature. We provide our stores with gently used, one-of-a-kind items donated by the community to local nonprofit organizations. We purchase these items from nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, while providing our partners with funding for their community programs and services. We are “Thrift Proud” and serve millions of loyal customers across 300+ stores with over 22,000 team members. Brands include Savers (U.S.), 2nd Ave (U.S.), Value Village (U.S. and Canada), Unique (U.S.), Village des Valeurs (Quebec) and Savers Australia. Learn more at savers.com. Summary
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. Role Responsibilities
Deliver a positive, friendly, and efficient in-store experience to customers and donors. Assist with daily store operations to support sales and customer satisfaction. Collaborate with team members to meet store goals and uphold company standards. What You Get
Comprehensive onboarding and training from day one. Our in-house Savers University develops and delivers robust training to every team member—from new hires to senior executives. We develop around 90% of our training internally and partner with external providers as needed. Benefits
Bundled health plans such as medical, prescription, dental and vision Company-paid life insurance for extra protection Programs to stop smoking, diabetes management coaching, and on-demand care options 401(k) plan with generous company matching Paid time off for leisure or other needs Range of mental health services Savers is an E-Verify employer. Location: Massachusetts, United States
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