Jones Law Firm PC
About Us. Jones Law Firm, P.C. is one of Colorado’s premier family law firms, known for excellence, integrity, and a client-first approach. For more than 25 years, we’ve helped families navigate life’s most challenging transitions with clarity and compassion. Our team of attorneys, paralegals, and client service professionals works together in a collaborative, fast-paced environment that values precision, professionalism, and heart. We’re growing quickly and are looking for an Intake Specialist who embodies warmth, empathy, and attention to detail. You’ll play an important role in helping prospective clients take their first step toward resolving their legal matters.
This position plays a key role in identifying potential new clients (PNCs) who are a good fit for our legal services and ensuring a smooth, efficient intake process from first contact through consultation scheduling.
Why Join Jones Law Firm
Collaborative, high-performing team culture.
Meaningful work that directly impacts families in our community.
Opportunity to grow within a respected and expanding firm.
Beautiful new office in Greenwood Village with on-site amenities.
Responsibilities
Screen and Pre-Qualify Leads
Explain the Firm’s Process for Intake and Engagement
Initiate the Pre-Engagement Glidepath
Capture information in the Contact Relationship Management (CRM) System and Lead Tracker spreadsheet
Follow up with PNCs who do not schedule or attend an initial consultation
Prepare New Client Welcome Packets for PNCs who engage the Firm
Qualifications
Professional, polished, and empathetic.
A clear communicator who enjoys helping people and solving problems.
Detail-oriented with strong organizational skills.
Comfortable with technology and quick to learn new tools.
Energized by a fast-paced, mission-driven environment.
Associate’s Degree, or equivalent work experience, required.
Customer Service experience required.
Experience working in a law firm is an asset.
Real-life experience and a few “battle scars” to give you empathy and understanding as an asset.
Compensation $48,000-$52,000 per year
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This position plays a key role in identifying potential new clients (PNCs) who are a good fit for our legal services and ensuring a smooth, efficient intake process from first contact through consultation scheduling.
Why Join Jones Law Firm
Collaborative, high-performing team culture.
Meaningful work that directly impacts families in our community.
Opportunity to grow within a respected and expanding firm.
Beautiful new office in Greenwood Village with on-site amenities.
Responsibilities
Screen and Pre-Qualify Leads
Explain the Firm’s Process for Intake and Engagement
Initiate the Pre-Engagement Glidepath
Capture information in the Contact Relationship Management (CRM) System and Lead Tracker spreadsheet
Follow up with PNCs who do not schedule or attend an initial consultation
Prepare New Client Welcome Packets for PNCs who engage the Firm
Qualifications
Professional, polished, and empathetic.
A clear communicator who enjoys helping people and solving problems.
Detail-oriented with strong organizational skills.
Comfortable with technology and quick to learn new tools.
Energized by a fast-paced, mission-driven environment.
Associate’s Degree, or equivalent work experience, required.
Customer Service experience required.
Experience working in a law firm is an asset.
Real-life experience and a few “battle scars” to give you empathy and understanding as an asset.
Compensation $48,000-$52,000 per year
#J-18808-Ljbffr