Logo
Hof's Hut Restaurant & Bakery

Lucilles BBQ - Front Desk

Hof's Hut Restaurant & Bakery, Tempe, Arizona, us, 85285

Save Job

Join to apply for the

Lucilles BBQ - Front Desk

role at

Hof's Hut Restaurant & Bakery .

Base pay range: $13.85/hr.

Job Details:

Job Location: Lucilles BBQ Tempe - Tempe, AZ

Position Type: Part Time

Salary Range: $13.85 - $13.85 Hourly

Job Shift: Any

Job Category: Restaurant - Food Service

Position Summary The Front Desk provides warm, friendly, and immediate greetings to guests at the door. Records guest information and provides accurate quote time when appropriate. Sits guests and presents clean menus in a friendly, professional, and quick manner. Assists servers with various steps of service, including the removal of dishes and tableware and prepares tables in a professional manner for new guests. Candidates should be organized, able to think and act quickly and effectively while retaining self‑composure.

Essential Duties And Responsibilities

Greeting and seating guests, presenting menus to guests, informing them of special menu items

Working in a team environment with the ability to be an effective team player

Maintaining adequate knowledge of the location’s food offering and preparation

Providing guests with hospitality in a manner that achieves company service standards and exceeds their expectations

Taking guest information and quoting wait time to guests accurately when tables are not immediately available

Planning reservations and waitlist parties in advance, at or within the given time or time frame

Reviewing the floor plan to assess current and upcoming table availability changes

Observing tables and keeping track of clean, dirty, and occupied tables

Cleaning, organizing, and stocking menus at the front desk

Answering the phone in accordance with company standards; answering questions concerning the menu and restaurant

Assisting food servers by removing used or unnecessary items from guests’ tables; providing initial beverage service; bussing table and resetting for new guests

Interacting with guests entering and departing, ensuring a positive dining experience

Filling to‑go orders, if applicable, according to food and beverage specifications and preparation, and packaging standards

Maintaining restrooms throughout shift

Supporting food servers and kitchen staff in other duties as required

Taking pride in your personal appearance; reporting to work in neat and clean clothing; maintaining well‑groomed hair and personal hygiene as established by company policy

Displaying integrity and honesty in all aspects of your employment

Performing other duties as directed

Qualifications

Excellent verbal and written communication skills

Excellent interpersonal and conflict resolution skills

Excellent organizational skills and attention to detail

Ability to remain calm while working under pressure in a fast‑paced environment

Ability to act with integrity and professionalism

Proficient ability to communicate in English in an oral and written format

Ability to absorb and retain information quickly; ability to pass menu‑related tests

California food handlers card required

Basic mathematical skills; able to handle cash and make change

Basic reading and writing skills

Basic computer skills

Multi‑task oriented

Minimum Qualifications

Must be 18 years of age or older at the time of application

Willingness to work evenings and weekends as required

Knowledge of and ability to adhere to workplace safety procedures

Must be able to suggestively sell food and beverage items

Preferred Qualifications

One or more years of full‑service restaurant experience

Physical Demands And Work Environment The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the team member is standing the entire shift. The team member frequently reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes. The team member frequently is required to use hands or fingers, handle or feel objects, tools, or controls in repetitive motions. The team member frequently carries trays up to 50 pounds and occasionally lifts and carries tubs and cases weighing up to 75 pounds. The job may expose the team member to hazards including, but not limited to, cuts from knives, slipping, tripping, falls, burns; frequent exposure to smoke, steam, high temperatures, humidity, extreme cold; frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands.

Additional Information NOTE: This job description in no way states or implies that these are the only duties to be performed by the team member(s) incumbent in this position. Team members will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at‑will relationship.

Hofs Hut Restaurants, Inc. is an Equal Opportunity Employer, a drug‑free workplace, and complies with ADA regulations as applicable.

#J-18808-Ljbffr