Silvus Technologies
Administrative Coordinator, Product Solutions
Silvus Technologies, Los Angeles, California, United States, 90079
Administrative Coordinator, Product Solutions
THE COMPANY Silvus Technologies is dedicated to one mission: connecting those who keep us safe. We do so by delivering the most advanced Mobile Ad-hoc Network (MANET) radios powered by our custom and evolving Mobile-Networked MIMO waveform. Our radios and waveform provide vital communications for mission critical applications in harsh environments, from underground tunnels to high altitude balloons. Silvus StreamCaster radios are being adopted by customers worldwide, including the U.S. Departments of Defense, international, federal, state and local agencies, and leading manufacturers in drones, robotics, and unmanned systems. Wouldn’t you like to join an incredibly talented group doing challenging work with the directive of “Keeping Our Heroes Connected”? Silvus focuses on research and innovation and seeks skilled, creative thinkers. If you are looking for a challenging opportunity, this role offers a pathway to a fulfilling career. THE OPPORTUNITY Silvus is seeking an
Administrative Coordinator, Production Solutions
who will report to the
Director of Production Solutions . This role provides administrative and coordination support to Silvus’ Product Solutions team, working with Sales, Marketing, Engineering, R&D, Product Support, and Production. This position is based at Silvus Technologies’ headquarters in West Los Angeles, CA, on a hybrid schedule. A minimum of 3 days onsite per week is expected (Mondays, Wednesdays, and Thursdays). ROLE AND RESPONSIBILITIES Support the team in maintaining product entries in the Zoho CRM system, including updating records, creating new entries, obsoleting products, etc. Create/Generate Zoho reports concerning product sales/shipments, development status, and similar reports as directed. Maintain/Update the Confluence presence for products, including consolidating information, reorganizing for clarity, removing outdated content, and adding new content with input from team members. Rebrand/Format data sheets, cable diagrams, and similar documents from manufacturing formats to customer-releasable formats. Support maintaining/updating the product catalog in partnership with the marketing team. Coordinate end-of-life product tracking internally and related product communications with sales and other departments. Assist with team email communications with other departments, vendors, and customers, escalating as necessary and ensuring timely follow-up and resolution. Assist with ad-hoc tasks assigned by team members/leads/managers to support the team as necessary. REQUIRED QUALIFICATIONS Minimum of an Associate's degree is required. At least 2 years of relevant experience supporting a sales/products team in a tech-related or manufacturing field. Experience in a fast-paced office environment with multiple deadlines. Highly proficient in MS Office and Google Suite (Gmail/Outlook, Excel, Word, PowerPoint). Excellent and effective oral and written communication. Keen attention to detail, with the ability to be accurate, flexible, and reliable. NOTE - Must be a U.S. Person (U.S. Citizen, or U.S. Permanent Resident) due to clients under U.S. federal contracts. All employment is contingent upon the successful clearance of a background check. PREFERRED KNOWLEDGE, SKILLS AND ABILITIES Bachelor’s degree in a technical or science field. Demonstrated critical thinking, initiative, and problem-solving capabilities. Ability to follow instructions with the capability to improvise in ambiguous situations. WORKING CONDITIONS & PHYSICAL REQUIREMENTS Trade shows. Occasional exposure to heat, cold, and allergens during field tests or demonstrations. Physical duties may include lifting equipment up to 20 lbs, bending/reaching, kneeling, and walking in labs. COMPENSATION The pay range is NOT a guarantee. It is based on market research and peer data and will vary based on experience and qualifications. CA Pay Range:
$25 - $28 USD NOTE
- As a U.S. Federal Contractor, the company requires that ALL candidates being considered for employment for any position MUST be a U.S. Person. Stricter U.S. Citizen requirements may apply for some roles. Employment is contingent upon the successful clearance of a background check. Silvus is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, color, age, religion or belief, ancestry, national origin, sex, sexual orientation, gender identity and/or expression, marital status, disability, or veteran status. Reasonable accommodations are provided to applicants with disabilities during the application and interview process. All employment is contingent upon the successful clearance of a background check.
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THE COMPANY Silvus Technologies is dedicated to one mission: connecting those who keep us safe. We do so by delivering the most advanced Mobile Ad-hoc Network (MANET) radios powered by our custom and evolving Mobile-Networked MIMO waveform. Our radios and waveform provide vital communications for mission critical applications in harsh environments, from underground tunnels to high altitude balloons. Silvus StreamCaster radios are being adopted by customers worldwide, including the U.S. Departments of Defense, international, federal, state and local agencies, and leading manufacturers in drones, robotics, and unmanned systems. Wouldn’t you like to join an incredibly talented group doing challenging work with the directive of “Keeping Our Heroes Connected”? Silvus focuses on research and innovation and seeks skilled, creative thinkers. If you are looking for a challenging opportunity, this role offers a pathway to a fulfilling career. THE OPPORTUNITY Silvus is seeking an
Administrative Coordinator, Production Solutions
who will report to the
Director of Production Solutions . This role provides administrative and coordination support to Silvus’ Product Solutions team, working with Sales, Marketing, Engineering, R&D, Product Support, and Production. This position is based at Silvus Technologies’ headquarters in West Los Angeles, CA, on a hybrid schedule. A minimum of 3 days onsite per week is expected (Mondays, Wednesdays, and Thursdays). ROLE AND RESPONSIBILITIES Support the team in maintaining product entries in the Zoho CRM system, including updating records, creating new entries, obsoleting products, etc. Create/Generate Zoho reports concerning product sales/shipments, development status, and similar reports as directed. Maintain/Update the Confluence presence for products, including consolidating information, reorganizing for clarity, removing outdated content, and adding new content with input from team members. Rebrand/Format data sheets, cable diagrams, and similar documents from manufacturing formats to customer-releasable formats. Support maintaining/updating the product catalog in partnership with the marketing team. Coordinate end-of-life product tracking internally and related product communications with sales and other departments. Assist with team email communications with other departments, vendors, and customers, escalating as necessary and ensuring timely follow-up and resolution. Assist with ad-hoc tasks assigned by team members/leads/managers to support the team as necessary. REQUIRED QUALIFICATIONS Minimum of an Associate's degree is required. At least 2 years of relevant experience supporting a sales/products team in a tech-related or manufacturing field. Experience in a fast-paced office environment with multiple deadlines. Highly proficient in MS Office and Google Suite (Gmail/Outlook, Excel, Word, PowerPoint). Excellent and effective oral and written communication. Keen attention to detail, with the ability to be accurate, flexible, and reliable. NOTE - Must be a U.S. Person (U.S. Citizen, or U.S. Permanent Resident) due to clients under U.S. federal contracts. All employment is contingent upon the successful clearance of a background check. PREFERRED KNOWLEDGE, SKILLS AND ABILITIES Bachelor’s degree in a technical or science field. Demonstrated critical thinking, initiative, and problem-solving capabilities. Ability to follow instructions with the capability to improvise in ambiguous situations. WORKING CONDITIONS & PHYSICAL REQUIREMENTS Trade shows. Occasional exposure to heat, cold, and allergens during field tests or demonstrations. Physical duties may include lifting equipment up to 20 lbs, bending/reaching, kneeling, and walking in labs. COMPENSATION The pay range is NOT a guarantee. It is based on market research and peer data and will vary based on experience and qualifications. CA Pay Range:
$25 - $28 USD NOTE
- As a U.S. Federal Contractor, the company requires that ALL candidates being considered for employment for any position MUST be a U.S. Person. Stricter U.S. Citizen requirements may apply for some roles. Employment is contingent upon the successful clearance of a background check. Silvus is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, color, age, religion or belief, ancestry, national origin, sex, sexual orientation, gender identity and/or expression, marital status, disability, or veteran status. Reasonable accommodations are provided to applicants with disabilities during the application and interview process. All employment is contingent upon the successful clearance of a background check.
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