Maricopa Community College district
Overview
Student Services Specialist Job ID: 321933 Location: Rio Salado Community College Full/Part Time: Regular Salary: $19.17 - $23.99/hourly, DOE Grade: 109 Work Schedule: Monday - Friday, 8am - 5pm; some evenings and weekends may be required Summer Hours: Monday - Thursday, 7am-6pm Work Calendar: 12 Months Maricopa Summary Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year? Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States? Whether you\'re teaching, working, or learning Make It Happen At Maricopa County Community Colleges! About Us What\'s Currently Happening at Maricopa Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program). Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance One of the largest community college systems in the country 2020 Healthy Arizona Worksites Program recipient Named 19th Best Employer for Women by Forbes 2019 No. 42 in Arizona\'s Best Employers Benefits
Maricopa County Community College District (MCCCD) offers a competitive and comprehensive benefits program. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Nationwide Medical, Dental, and Vision Coverage Paid Time Off: Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage ASRS Pension, Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents Annual Professional Development Funding Flexible Work Schedules Employee Health & Wellness Programs: District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Mobile On-Site Mammography Screenings Pre-Retirement Planning Events Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary
Rio Salado College is seeking a full-time in-person Student Services Specialist for the Welcome Desk. This position provides a full range of support services for the Rio Salado Welcome Desk. It serves as the initial primary contact to welcome students and visiting guests, provides student service program support and triage to all areas of Rio Salado, including Enrollment Services, Admissions & Records, Financial Aid, Testing, Advisement, Student Business Services, Counseling, and other student service areas. The Specialist handles inquiries regarding enrollment, registration, admissions, financial aid, tuition, scholarships, testing, orientation, graduation and other program information, and assists new students with self-service functions and enrollment facilitation for assigned student groups. A physical presence on campus is required to best serve students, department and college.
Essential Functions
50% - Primary functions related to planning, coordination, processing, and implementation of student service programs including enrollment, advisement, mentoring and other enrichment programs; assist with international partnership programs recruitment, enrollment and retention efforts; provide staff coverage 30% - Provide general assistance, triage and referrals to other student service areas; work with a diverse population of students, administrators, faculty and staff; provide information and technical assistance regarding program guidelines and applicable laws, policies, rules, and regulations 10% - Coordinate and maintain department and College database information and reporting systems; utilize district-wide CRM; collect data on program participation, prepare reports, identify and implement enrollment and retention strategies; serve as driver for events and college/District sponsored activities 10% - Coordinate and organize department resources; assist with training of student workers and temporary staff; serve as backup to the Welcome Desk; perform other duties as assigned Minimum Qualifications
Associate\'s Degree from a regionally accredited institution, and one year full-time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, customer service, or related student development programs. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications
A. Bachelor\'s degree or higher from an accredited college or university B. Two or more years\' experience working with a diverse student population C. Two or more years\' experience providing in a high-volume office providing excellent customer service D. Two or more years\' experience working with state or federal regulations or policies and procedures as it relates to student services in a higher education setting E. Two or more years\' experience leveraging partnerships or working in a diverse team-based work environment to achieve shared objectives as well as the ability to work autonomously and independently F. Experience using computer or web-based technology in the delivery of program and services (i.e. online databases, Microsoft Office, and internet resources) G. Excellent written and verbal communication skills Special Working Conditions
Licenses, Registrations, or Certifications: GED Examiner certification may be required for some assignments. Possession of a valid State of Arizona Class D Driver\'s License is required; employee must meet district minimum standards regarding driving. Or, if moving from out of state, possession of a valid State Class D Driver\'s License is required; employee must meet district minimum standards regarding driving. Sedentary Work: Exerting up to 25 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. This position typically requires fingering, talking, hearing, seeing and repetitive motions. Working Conditions: Indoor office environment. How to Apply
Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials provide the following information: Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or Part-Time (including Adjunct or Associate Professor with hours). Provide employment history in a month/year format with job title, duties, and employer for each position. Three professional references, preferably current/supervisors; if not provided in resume, will be requested at time of interview. Posting Close Date: Open until filled. First Review October 16, 2025. Applications received after the review date may not be screened. EEO, Title IX, & Clery Act
Maricopa County Community College District will not discriminate in employment or education on any listed protected status. Title IX information and coordinators are available; Clery Act crime reporting data are available at the college. For applicability and contact information, please refer to MCCCD policy. To apply, visit the MCCCD careers page.
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Student Services Specialist Job ID: 321933 Location: Rio Salado Community College Full/Part Time: Regular Salary: $19.17 - $23.99/hourly, DOE Grade: 109 Work Schedule: Monday - Friday, 8am - 5pm; some evenings and weekends may be required Summer Hours: Monday - Thursday, 7am-6pm Work Calendar: 12 Months Maricopa Summary Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year? Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States? Whether you\'re teaching, working, or learning Make It Happen At Maricopa County Community Colleges! About Us What\'s Currently Happening at Maricopa Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program). Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance One of the largest community college systems in the country 2020 Healthy Arizona Worksites Program recipient Named 19th Best Employer for Women by Forbes 2019 No. 42 in Arizona\'s Best Employers Benefits
Maricopa County Community College District (MCCCD) offers a competitive and comprehensive benefits program. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Nationwide Medical, Dental, and Vision Coverage Paid Time Off: Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage ASRS Pension, Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents Annual Professional Development Funding Flexible Work Schedules Employee Health & Wellness Programs: District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Mobile On-Site Mammography Screenings Pre-Retirement Planning Events Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary
Rio Salado College is seeking a full-time in-person Student Services Specialist for the Welcome Desk. This position provides a full range of support services for the Rio Salado Welcome Desk. It serves as the initial primary contact to welcome students and visiting guests, provides student service program support and triage to all areas of Rio Salado, including Enrollment Services, Admissions & Records, Financial Aid, Testing, Advisement, Student Business Services, Counseling, and other student service areas. The Specialist handles inquiries regarding enrollment, registration, admissions, financial aid, tuition, scholarships, testing, orientation, graduation and other program information, and assists new students with self-service functions and enrollment facilitation for assigned student groups. A physical presence on campus is required to best serve students, department and college.
Essential Functions
50% - Primary functions related to planning, coordination, processing, and implementation of student service programs including enrollment, advisement, mentoring and other enrichment programs; assist with international partnership programs recruitment, enrollment and retention efforts; provide staff coverage 30% - Provide general assistance, triage and referrals to other student service areas; work with a diverse population of students, administrators, faculty and staff; provide information and technical assistance regarding program guidelines and applicable laws, policies, rules, and regulations 10% - Coordinate and maintain department and College database information and reporting systems; utilize district-wide CRM; collect data on program participation, prepare reports, identify and implement enrollment and retention strategies; serve as driver for events and college/District sponsored activities 10% - Coordinate and organize department resources; assist with training of student workers and temporary staff; serve as backup to the Welcome Desk; perform other duties as assigned Minimum Qualifications
Associate\'s Degree from a regionally accredited institution, and one year full-time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, customer service, or related student development programs. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications
A. Bachelor\'s degree or higher from an accredited college or university B. Two or more years\' experience working with a diverse student population C. Two or more years\' experience providing in a high-volume office providing excellent customer service D. Two or more years\' experience working with state or federal regulations or policies and procedures as it relates to student services in a higher education setting E. Two or more years\' experience leveraging partnerships or working in a diverse team-based work environment to achieve shared objectives as well as the ability to work autonomously and independently F. Experience using computer or web-based technology in the delivery of program and services (i.e. online databases, Microsoft Office, and internet resources) G. Excellent written and verbal communication skills Special Working Conditions
Licenses, Registrations, or Certifications: GED Examiner certification may be required for some assignments. Possession of a valid State of Arizona Class D Driver\'s License is required; employee must meet district minimum standards regarding driving. Or, if moving from out of state, possession of a valid State Class D Driver\'s License is required; employee must meet district minimum standards regarding driving. Sedentary Work: Exerting up to 25 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. This position typically requires fingering, talking, hearing, seeing and repetitive motions. Working Conditions: Indoor office environment. How to Apply
Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials provide the following information: Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or Part-Time (including Adjunct or Associate Professor with hours). Provide employment history in a month/year format with job title, duties, and employer for each position. Three professional references, preferably current/supervisors; if not provided in resume, will be requested at time of interview. Posting Close Date: Open until filled. First Review October 16, 2025. Applications received after the review date may not be screened. EEO, Title IX, & Clery Act
Maricopa County Community College District will not discriminate in employment or education on any listed protected status. Title IX information and coordinators are available; Clery Act crime reporting data are available at the college. For applicability and contact information, please refer to MCCCD policy. To apply, visit the MCCCD careers page.
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