Burke Porter, an Ascential Technologies Brand
Customer Service Project Manager
Burke Porter, an Ascential Technologies Brand, Grand Rapids, Michigan, us, 49528
Responsibilities
Provide the customer with a single-point contact
Transformation of the project plan into measurable milestones
Communication of pertinent information to the project team
Weekly/daily monitoring of the project schedule and budget for adherence to plan
Chair team meeting for progress/plan evaluation
Uses the BaaN computer system to enter and manage orders for parts, field service, training, repairs, and preventative maintenance
Facilitate training with internal and external teams through the product training platform
Maintain the spare parts list and pricing on company marketplace platform
Coordinates expediting and logistics of parts required after shipment and before final acceptance to satisfy customer needs on these projects
Requirements
4-year degree in Electrical or Mechanical Engineering or equivalent experience
Minimum of 2 years’ experience in the special machine industry
Minimum of 2 years’ experience in a Project Manager role
Direct experience managing medium-to-large-scale projects with a track record of bringing projects in on time and within budget
Basic understanding of cost estimating practices and accounting principles
Knowledge of manufacturing and engineering methods used in the design of machines
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Project Management and Information Technology
Industries
Machinery Manufacturing
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Provide the customer with a single-point contact
Transformation of the project plan into measurable milestones
Communication of pertinent information to the project team
Weekly/daily monitoring of the project schedule and budget for adherence to plan
Chair team meeting for progress/plan evaluation
Uses the BaaN computer system to enter and manage orders for parts, field service, training, repairs, and preventative maintenance
Facilitate training with internal and external teams through the product training platform
Maintain the spare parts list and pricing on company marketplace platform
Coordinates expediting and logistics of parts required after shipment and before final acceptance to satisfy customer needs on these projects
Requirements
4-year degree in Electrical or Mechanical Engineering or equivalent experience
Minimum of 2 years’ experience in the special machine industry
Minimum of 2 years’ experience in a Project Manager role
Direct experience managing medium-to-large-scale projects with a track record of bringing projects in on time and within budget
Basic understanding of cost estimating practices and accounting principles
Knowledge of manufacturing and engineering methods used in the design of machines
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Project Management and Information Technology
Industries
Machinery Manufacturing
#J-18808-Ljbffr