Noria Corporation
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Client Engagement Specialist
role at
Noria Corporation .
This position is a key interface between sales and marketing efforts and our customers. Customer inquiries and leads will be qualified and nurtured before handing them off to business development staff. This position will be working closely with both the sales and marketing departments but will have formal reporting through the sales team. There will be a unique set of metrics to gauge success in this role.
Responsibilities
Initial follow-up and management of incoming form submissions.
Procurement and curation of outbound sales target lists.
Engagement in outbound sales initiatives.
Qualification of both inbound and outbound leads, including:
Public training attendees
Online training attendees
Client database
Social media sources (e.g., LinkedIn)
Provision of client and company briefs to business development team.
Attendance at weekly sales meetings.
Utilization of HubSpot for task assignment and follow-up.
Scheduling of sales presentations for leads.
Administrative support, including:
Vendor setup
Safety and company portals
Reconciliation for monthly reporting
PO checklists and PM contracts
Coordination with other departments for project logistics
Management and filing in customer server folders.
Updating customer reference documents.
Skills
Personable and comfortable at front-facing client engagement via email, phone, and web platforms.
Strong written and verbal communication skills.
Proficient in learning and utilizing digital lead generation and qualification resources.
Effective team player with the ability to collaborate seamlessly with sales and marketing personnel.
Experience in industrial maintenance, engineering, machine reliability, or manufacturing industries is a plus.
Requirements Education
High school or equivalent (Required)
Experience
Sales: 1 year (Required)
Cold calling: 1 year (Required)
Seniority level Entry level
Employment type Full-time
Job function Other
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Client Engagement Specialist
role at
Noria Corporation .
This position is a key interface between sales and marketing efforts and our customers. Customer inquiries and leads will be qualified and nurtured before handing them off to business development staff. This position will be working closely with both the sales and marketing departments but will have formal reporting through the sales team. There will be a unique set of metrics to gauge success in this role.
Responsibilities
Initial follow-up and management of incoming form submissions.
Procurement and curation of outbound sales target lists.
Engagement in outbound sales initiatives.
Qualification of both inbound and outbound leads, including:
Public training attendees
Online training attendees
Client database
Social media sources (e.g., LinkedIn)
Provision of client and company briefs to business development team.
Attendance at weekly sales meetings.
Utilization of HubSpot for task assignment and follow-up.
Scheduling of sales presentations for leads.
Administrative support, including:
Vendor setup
Safety and company portals
Reconciliation for monthly reporting
PO checklists and PM contracts
Coordination with other departments for project logistics
Management and filing in customer server folders.
Updating customer reference documents.
Skills
Personable and comfortable at front-facing client engagement via email, phone, and web platforms.
Strong written and verbal communication skills.
Proficient in learning and utilizing digital lead generation and qualification resources.
Effective team player with the ability to collaborate seamlessly with sales and marketing personnel.
Experience in industrial maintenance, engineering, machine reliability, or manufacturing industries is a plus.
Requirements Education
High school or equivalent (Required)
Experience
Sales: 1 year (Required)
Cold calling: 1 year (Required)
Seniority level Entry level
Employment type Full-time
Job function Other
#J-18808-Ljbffr