ComForCare Home Care (Raleigh, NC)
Customer Service Representative Nights and Weekend
ComForCare Home Care (Raleigh, NC), Minneapolis, Minnesota, United States, 55400
Customer Service Representative Nights and Weekend
Join to apply for the
Customer Service Representative Nights and Weekend
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ComForCare Home Care (Raleigh, NC) Customer Service Representative Nights and Weekend
1 day ago Be among the first 25 applicants Join to apply for the
Customer Service Representative Nights and Weekend
role at
ComForCare Home Care (Raleigh, NC) Get AI-powered advice on this job and more exclusive features. Job Title: Customer Service Representative
Reports to: Club Manager
Status: Full Time/Part Time/Non-Supervisor/Non-Exempt
Job Summary
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties And Responsibilities
Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: Answering phone calls in a polite and friendly manner to assist with questions or concerns. Taking info calls and tours Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
Honesty and good work ethic Strong customer service skills Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities
Check us out on LinkedIn at:
Planet Fitness - PF Baseline Fitness
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law. Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Other Industries Hospitals and Health Care Referrals increase your chances of interviewing at ComForCare Home Care (Raleigh, NC) by 2x Get notified about new Customer Service Representative jobs in
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Join to apply for the
Customer Service Representative Nights and Weekend
role at
ComForCare Home Care (Raleigh, NC) Customer Service Representative Nights and Weekend
1 day ago Be among the first 25 applicants Join to apply for the
Customer Service Representative Nights and Weekend
role at
ComForCare Home Care (Raleigh, NC) Get AI-powered advice on this job and more exclusive features. Job Title: Customer Service Representative
Reports to: Club Manager
Status: Full Time/Part Time/Non-Supervisor/Non-Exempt
Job Summary
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties And Responsibilities
Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: Answering phone calls in a polite and friendly manner to assist with questions or concerns. Taking info calls and tours Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
Honesty and good work ethic Strong customer service skills Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA Advancement Opportunities
Check us out on LinkedIn at:
Planet Fitness - PF Baseline Fitness
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law. Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Other Industries Hospitals and Health Care Referrals increase your chances of interviewing at ComForCare Home Care (Raleigh, NC) by 2x Get notified about new Customer Service Representative jobs in
Minneapolis, MN . Future Opening: Customer Service Representative - State Farm Agent Team Member
St Louis Park, MN $40,000.00-$45,000.00 2 years ago Front Desk & Guest Experience Specialist
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Brooklyn Park, MN $45,000.00-$75,000.00 1 year ago Andover, MN $45,000.00-$70,000.00 9 months ago Customer Service Representative - State Farm Agent Team Member
Minneapolis, MN $44,000.00-$55,000.00 2 years ago Call Center Agent - Customer Services Specialist
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Roseville, MN $45,000.00-$65,000.00 5 months ago Minneapolis, MN $18.00-$20.00 8 months ago Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - Phone and Chat - Minneapolis, MN
Minneapolis, MN $17.00-$19.00 2 months ago Champlin, MN $45,760.00-$54,600.00 3 weeks ago Customer Service Representative - State Farm Agent Team Member
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Minneapolis, MN $48,000.00-$68,000.00 2 years ago Front Desk & Guest Experience Specialist
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Minneapolis–Saint Paul, WI $40,000.00-$60,000.00 2 months ago Customer Service Representative - Part Time (Blaine)
Customer Service Representative - State Farm Agent Team Member
St Paul, MN $45,000.00-$65,000.00 7 months ago Customer Service Representative - State Farm Agent Team Member
Chanhassen, MN $65,000.00-$75,000.00 2 years ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr