City of New York
Out-of-School, Out-of-Work (OSOW) Program Manager
City of New York, New York, New York, us, 10261
Out-of-School, Out-of-Work (OSOW) Program Manager
Join to apply for the
Out-of-School, Out-of-Work (OSOW) Program Manager
role at
City of New York . Overview
This work assignment is designated at the Department of Youth and Community Development (DYCD) located at 2 Lafayette St., New York, NY 10007. The NYCDYCD invests in a network of community-based organizations and programs to alleviate poverty and provide opportunities for New Yorkers to flourish. DYCD seeks to hire a Program Manager for the Out-of-School Youth (OSOW) portfolio, including the Advance & Earn and Train & Earn programs. The OSOW programs provide career pathways through work readiness training, college and career exploration, paid work experience, advanced occupational training, and industry credential attainment, with sector-focused skills development, internships, and job placement opportunities. Job Description
Under the supervision of the Deputy Director and with latitude for independent judgment, the Program Manager for the OSOW portfolio will manage all aspects of the Advance & Earn and Train & Earn contracts, including daily operations, contract management, program monitoring, and technical assistance. Duties
Monitor and assess OSOW program performance to ensure compliance with established program, federal, and agency procedures, practices, and policies. Guide OSOW contractors to ensure program administration and practices result in high-quality services, fiscal accountability, and achievement of contractual goals, including recruitment and retention; assessment and counseling; credential attainment and advanced training; job and internship development; mental health counseling as needed; partnerships and referral services; and administrative tasks such as data entry, attendance, timekeeping, payroll monitoring, evaluation, budgeting, and file upkeep. Conduct audits of program records at contractor sites and make ad-hoc visits as needed. Utilize and become proficient in DYCD’s web-based information management systems, including program and contract performance systems. Use program monitoring and performance measurement tools to conduct and submit timely evaluations, outcome reviews, and site visit summaries, ensuring that evaluation indicators align with program standards. Assist in planning and developing monthly meetings and trainings for OSOW contractors; facilitate systems trainings, new staff orientation, and other capacity-building functions to support providers. Work collaboratively across all DYCD workforce, youth, and communications units to develop materials such as letters, presentations, and reports as needed. Compile, analyze, and present program performance summaries to inform and support management, evaluation, tracking, and decision-making. Promote and market the OSOW portfolio including Advance & Earn and Train & Earn through various outlets and means, including presentations at DYCD and community events, marketing materials, written communications, coordination with the DYCD Press Office, and social media. Assist with other projects and tasks as needed to support the Workforce Connect programs. To Apply
All Applicants: Go to cityjobs.nyc.gov and search for Job ID: # 751816. Note: We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted. Minimum Qualifications
A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities in an area related to the duties described above; or High school graduation or equivalent and six years of experience in community work or community-centered activities in an area related to the duties as described above; or Education and/or experience which is equivalent to those above. However, all candidates must have at least one year of experience as described in the first item above. Preferred Skills
Experience in and knowledge of youth workforce, occupational training, and career development preferred. Advanced operational skills (knowledge of various data collection platforms). Excellent verbal and written communication skills, strong problem solving and analytical skills. Ability to prioritize and operate proactively. Ability to work as part of a team and independently. Ability to multi-task and meet deadlines. Strong interpersonal skills for building rapport. Computer literacy with advanced knowledge of Microsoft Office suites. Additional Information
This position may be eligible for remote work up to 2 days per week, under the Remote Work Pilot Program. 55-a Program: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter if you would like to be considered under the 55-a. Public Service Loan Forgiveness: You may be eligible for federal loan forgiveness programs and state repayment assistance programs. Visit studentaid.gov/pslf/ for more information. Residency Requirement: NYC residency is generally required within 90 days of appointment. Some City Employees may reside in nearby counties; discuss with the agency at interview. The City of New York is an inclusive equal opportunity employer committed to a diverse workforce and a work environment free from discrimination and harassment. Salary ranges: $62,868.00 – $80,000.00
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Join to apply for the
Out-of-School, Out-of-Work (OSOW) Program Manager
role at
City of New York . Overview
This work assignment is designated at the Department of Youth and Community Development (DYCD) located at 2 Lafayette St., New York, NY 10007. The NYCDYCD invests in a network of community-based organizations and programs to alleviate poverty and provide opportunities for New Yorkers to flourish. DYCD seeks to hire a Program Manager for the Out-of-School Youth (OSOW) portfolio, including the Advance & Earn and Train & Earn programs. The OSOW programs provide career pathways through work readiness training, college and career exploration, paid work experience, advanced occupational training, and industry credential attainment, with sector-focused skills development, internships, and job placement opportunities. Job Description
Under the supervision of the Deputy Director and with latitude for independent judgment, the Program Manager for the OSOW portfolio will manage all aspects of the Advance & Earn and Train & Earn contracts, including daily operations, contract management, program monitoring, and technical assistance. Duties
Monitor and assess OSOW program performance to ensure compliance with established program, federal, and agency procedures, practices, and policies. Guide OSOW contractors to ensure program administration and practices result in high-quality services, fiscal accountability, and achievement of contractual goals, including recruitment and retention; assessment and counseling; credential attainment and advanced training; job and internship development; mental health counseling as needed; partnerships and referral services; and administrative tasks such as data entry, attendance, timekeeping, payroll monitoring, evaluation, budgeting, and file upkeep. Conduct audits of program records at contractor sites and make ad-hoc visits as needed. Utilize and become proficient in DYCD’s web-based information management systems, including program and contract performance systems. Use program monitoring and performance measurement tools to conduct and submit timely evaluations, outcome reviews, and site visit summaries, ensuring that evaluation indicators align with program standards. Assist in planning and developing monthly meetings and trainings for OSOW contractors; facilitate systems trainings, new staff orientation, and other capacity-building functions to support providers. Work collaboratively across all DYCD workforce, youth, and communications units to develop materials such as letters, presentations, and reports as needed. Compile, analyze, and present program performance summaries to inform and support management, evaluation, tracking, and decision-making. Promote and market the OSOW portfolio including Advance & Earn and Train & Earn through various outlets and means, including presentations at DYCD and community events, marketing materials, written communications, coordination with the DYCD Press Office, and social media. Assist with other projects and tasks as needed to support the Workforce Connect programs. To Apply
All Applicants: Go to cityjobs.nyc.gov and search for Job ID: # 751816. Note: We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted. Minimum Qualifications
A baccalaureate degree from an accredited college and two years of experience in community work or community-centered activities in an area related to the duties described above; or High school graduation or equivalent and six years of experience in community work or community-centered activities in an area related to the duties as described above; or Education and/or experience which is equivalent to those above. However, all candidates must have at least one year of experience as described in the first item above. Preferred Skills
Experience in and knowledge of youth workforce, occupational training, and career development preferred. Advanced operational skills (knowledge of various data collection platforms). Excellent verbal and written communication skills, strong problem solving and analytical skills. Ability to prioritize and operate proactively. Ability to work as part of a team and independently. Ability to multi-task and meet deadlines. Strong interpersonal skills for building rapport. Computer literacy with advanced knowledge of Microsoft Office suites. Additional Information
This position may be eligible for remote work up to 2 days per week, under the Remote Work Pilot Program. 55-a Program: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter if you would like to be considered under the 55-a. Public Service Loan Forgiveness: You may be eligible for federal loan forgiveness programs and state repayment assistance programs. Visit studentaid.gov/pslf/ for more information. Residency Requirement: NYC residency is generally required within 90 days of appointment. Some City Employees may reside in nearby counties; discuss with the agency at interview. The City of New York is an inclusive equal opportunity employer committed to a diverse workforce and a work environment free from discrimination and harassment. Salary ranges: $62,868.00 – $80,000.00
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