Cortland
Service Manager- Cortland Falls River
Cortland, Raleigh, North Carolina, United States, 27601
Overview
As a Service Manager, you lead the maintenance team in maintaining the physical integrity of a multimillion dollar, multifamily apartment home community. Responsibilities
Seem to have superpowers because you know how to diagnose and fix pretty much anything — electrical, plumbing, HVAC, gas, appliance, structural, lighting, and security systems Make your community a higher functioning and more efficient place for residents to call home Help your team anticipate problems that residents might have before they even occur Serve as your community’s point person for creating a worry-free living environment Lead a team of technicians as they perform routine preventive maintenance and make timely, high-quality repairs Share your wisdom and insights with the team, prioritize their tasks, ensure protocol adherence, and motivate them to go above and beyond Oversee and inspect your team’s work, and sometimes perform the tasks yourself Keep the team vigilant for areas of concern, emphasizing a “safety first” approach Act as the gatekeeper of maintenance information — tracking and assigning everything from resident service requests to preventive maintenance records Manage service vendors, maintenance budget, and supplies inventory Ensure residents feel confident that maintenance issues will be repaired quickly and effectively Aim for low service request volumes through preventive maintenance and swift repairs Contribute to renewals by maintaining a worry-free living environment Qualifications
Solid record of carpentry, plumbing, and electrical repair experience Impeccable record-keeping and reporting skills Physical agility and mobility Resourceful problem solver Current EPA and CPO certifications About Cortland
Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email Careers@cortland.com Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.
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As a Service Manager, you lead the maintenance team in maintaining the physical integrity of a multimillion dollar, multifamily apartment home community. Responsibilities
Seem to have superpowers because you know how to diagnose and fix pretty much anything — electrical, plumbing, HVAC, gas, appliance, structural, lighting, and security systems Make your community a higher functioning and more efficient place for residents to call home Help your team anticipate problems that residents might have before they even occur Serve as your community’s point person for creating a worry-free living environment Lead a team of technicians as they perform routine preventive maintenance and make timely, high-quality repairs Share your wisdom and insights with the team, prioritize their tasks, ensure protocol adherence, and motivate them to go above and beyond Oversee and inspect your team’s work, and sometimes perform the tasks yourself Keep the team vigilant for areas of concern, emphasizing a “safety first” approach Act as the gatekeeper of maintenance information — tracking and assigning everything from resident service requests to preventive maintenance records Manage service vendors, maintenance budget, and supplies inventory Ensure residents feel confident that maintenance issues will be repaired quickly and effectively Aim for low service request volumes through preventive maintenance and swift repairs Contribute to renewals by maintaining a worry-free living environment Qualifications
Solid record of carpentry, plumbing, and electrical repair experience Impeccable record-keeping and reporting skills Physical agility and mobility Resourceful problem solver Current EPA and CPO certifications About Cortland
Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email Careers@cortland.com Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.
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