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Mercedes-Benz of Monterey

Automotive Service Advisors – Mercedes-Benz

Mercedes-Benz of Monterey, Salinas, California, United States, 93911

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498 Fremont Street, Monterey, CA 93940

Automotive Service Advisor Earn up to $200,000 Annually (Base Salary Commission) Hiring Immediately

Thriving Service Department with Plenty of Work Join One of California’s Most Respected Mercedes-Benz Teams

Mercedes-Benz of Monterey

is HIRING NOW and seeking an experienced, customer-focused Automotive Service Advisor to join our award-winning team!

As one of California’s most respected

luxury automotive dealerships

, we take pride in delivering an exceptional service experience that reflects the Mercedes-Benz standard of excellence. Our

Service Department

is growing fast and offers plenty of work, opportunity, and support for motivated professionals who want to build a lasting career in the automotive industry.

If you’re passionate about automotive service, dedicated to customer satisfaction, and ready to take your career to the next level — apply today to join the Mercedes-Benz of Monterey family.

We Offer

Competitive Pay: Earn up to $200,000 annually (base salary commission, based on experience and performance)

Comprehensive Benefits: Medical, Dental, Vision, and Life Insurance

401(k) Retirement Plan

Disability Insurance & Flexible Spending Account (FSA)

Paid Time Off & Holidays

Employee Discounts on service, parts, and vehicles

State-of-the-Art Facility with advanced diagnostic tools and clean workspaces

Supportive, Team-Oriented Environment

Career Growth Opportunities within one of California’s premier Mercedes-Benz dealerships

Responsibilities — Automotive Service Advisor As an Automotive Service Advisor, you will play a vital role in ensuring each customer receives world-class service and care.

Greet and assist customers with their service and repair needs in a professional, friendly manner

Accurately document vehicle concerns and create detailed repair orders

Provide clear estimates, explain maintenance recommendations, and gain customer approval

Communicate effectively with technicians to ensure accurate and timely service completion

Follow up with customers regarding repair status, approvals, and satisfaction

Ensure all warranty and internal work meets OEM and dealership standards

Maintain strong customer retention and satisfaction ratings

Uphold the Mercedes-Benz brand promise of quality and excellence

Requirements/Qualifications — Automotive Service Advisor

Proven experience as an Automotive Service Advisor, Service Writer, or Service Consultant (dealership experience preferred)

Strong customer service, sales, and communication skills

Ability to multitask and stay organized in a fast-paced environment

Understanding of vehicle systems, diagnostics, and repair processes

Experience with CDK, Reynolds & Reynolds, or similar DMS software preferred

Professional, team-oriented, and self-motivated attitude

Valid driver’s license and clean driving record required

Please upload your resume and complete the online assessment for priority consideration!

Must be authorized to work in the U.S. without sponsorship and be a current resident

Must pass pre-employment testing, including MVR and drug screening

Why Join Mercedes-Benz of Monterey? This is more than just a job — it’s a career opportunity with a trusted Mercedes-Benz dealership that values integrity, teamwork, and excellence. Be part of a service team that rewards performance, provides the tools for success, and treats every employee with respect.

Apply today to join our Mercedes-Benz of Monterey Service Department and take your career to new heights.

We are an Equal Opportunity Employer.

All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.

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