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ektello

Korean-English Bilingual Logistics Specialist

ektello, Coppell, Texas, United States, 75019

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Work Schedule: Fully on-site (9am to 6 pm), WFH under manager's decision if necessary

Assignment Length: 12 months

Korean-English Bilingual

Top Skills

Logistics Operation, Vendor management, Cost analysis & Reporting

Education And Years Of Experience

Required a Bachelors degree or higher

5-7 years of Experience

For decades, we have been leading the charge on innovation. We see beauty in achieving excellence and our passion for change fuels our discoveries, inventions, and breakthrough technology. We believe that technology can, and should, make the world a better place, so we create new possibilities for people everywhere, push the limits of whats possible, and constantly innovate.

Position Summary If you have ambitions to be a part of a Best in Class organization, MPC RB Operation team is the place to be! The Logistics Specialist is responsible for managing all logistics activities that support the MPC-US RB business, including domestic trucking, international air transportation, warehouse coordination and inventory control of repair parts and finished goods.

This role ensures smooth, cost-efficient, and compliant movement of returned and repaired devices throughout the supply chain, including the management of triage and repair process for the returned devices from customers as buyer's remorse.

The position also plays a key role in vendor cost validation, logistics cost audit, and import declaration oversight, maintaining operational transparency and regulatory compliance across all logistics touchpoints.

Role And Responsibilities

Logistics Operations Management & Cost Validation

Plan and coordinate daily trucking schedules for inbound/outbound shipments between warehouse, repair plants, and customers' DCs.

Manage air transportation for international shipments of unrepaired and repaired devices, ensuring on-time flight schedules and compliance with export/import requirements.

Track and monitor all shipments end-to-end, proactively resolve any transit or clearance exceptions.

Maintain all shipping documentation (BOL, airwaybill, invoice, packing list) with full audit traceability.

Oversee performance of trucking, forwarding, and warehouse vendors to ensure TAT compliance on delivery.

Review and validate vendor operation cost data, including trucking and dock handling costs.

Identify cost-optimization opportunities through route consolidation, vendor performance analysis, and carrier utilization review.

Vendor Management & Operation Support

Oversee vendor's buyers remorse operation by coordinating timely triage, repair routing, and in-house transfer processes.

Support the issue resolving and system trouble shooting needed for the vendor's on-time operation

Generate the dashboard and master data to track and manage the vendor's daily performance

Communicate with cross functional departments (ENG, QA) for the smooth operation aligning with the process

Import/Export & Duty Compliance

Oversee daily import declaration status for inbound shipments and ensure all entries are filed accurately and cleared on time.

Manage import duty data, declared values, and duty rates in alignment with compliance and customs requirements.

Track all import/export documentation (commercial invoice, packing list, arrival notice, customs entry) for record retention and audit readiness.

Liaise with customs brokers, freight forwarders, and internal compliance teams to ensure adherence to trade regulations and minimize clearance delays.

Parts Inventory & PO Management

Manage inbound/outbound parts logistics supporting local repair operations.

Track part usage and replenishment levels and issue POs.

Perform monthly inventory to ensure accurate stock level.

Reporting

Maintain weekly/monthly logistics KPIs and issue reports for the results.

Prepare reports on import duty exposure, vendor cost audit results, and logistics cost-saving initiatives.

Support process improvement projects to reduce turnaround time, freight spend, and operational risks.

Skills And Qualifications

Background/Experience

Required a Bachelors degree or higher

At least 5-7 years of relative verifiable professional experiences (Logistics operation, Inventory Control or 3rd party vendor Management operation) are preferred.

Strong knowledge of domestic trucking and international air freight operations.

Experience with import/export documentation, customs clearance, and basic duty/tariff procedures.

Skilled in vendor management, cost validation, and invoice audit.

Proficient in Excel, ERP (SAP preferred), and shipment tracking systems.

Previous experience in the telecommunications industry a plus.

Necessary Skills and Attributes

Bilingual ability (English/Korean) is required.

Ability to development and maintain excellent working relationships with multiples levels within the company and with external contacts including customers, authorized service agents, etc.

Ability to identify the business needs driving internal / external customer requests and translate into company objective

Demonstrated expertise working with related systems and effective 3rd party vendor performance management is preferred.

Work under very little supervision and guidance to identify and ensure achievement of team goals and to complete individual work assignments within established time frames.

Excellent listening, communication, and interpersonal skills

Aptitude for fostering positive relationships and Teamwork

Seniority level Mid-Senior level

Employment type Contract

Job function Other

Industries Staffing and Recruiting

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