Gen4 Dental Partners
Job Description
$1,000 Sign On Bonus
At Smile, our passion is to reimagine dentistry and how people experience it. To that end, we focus on doing one thing better than anyone else—easy, integrated dental care. Smile is West Michigan’s first and only multi-specialty dental practice, combining adult dentistry (Smile), pediatric dentistry (Little Smiles), and orthodontics (Smile Orthodontics). This allows each of our offices (Grand Rapids, Grand Haven, North Muskegon, and Holland) to provide a one‑stop destination for the dental needs of the entire family.
To learn more about our office, check out our website here: https://smiledentalpartners.com/locations/
Our Office Managers serve as leaders and are the heart and soul of the practice. They partner with doctors to optimize performance and provide the best patient experience.
Benefits
Work-Life Balance
(Monday-Thursday 7:40AM-5PM, 2 Fridays/month 1st & 3rd 7:40AM-1PM)
Time Off
Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over)
Parental Leave
Up to 3 weeks paid
401(k) Match
Health Benefits
Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans
Employee Assistance Programs
Free 24/7 support for personal, financial & legal issues
CE & Growth
SPEAR access + continuing education
Wellness Perks
$28/month gyms, 12K+ on-demand workouts when selecting our quality care plans
Pet Insurance
Flexible plans + 24/7 telehealth for your pet
Compensation $60,000-65,000/year
Key Responsibilities
Post insurance and patient payments, verify insurance, and appeal denied insurance claims
Check in patients and preparing and presenting simple treatment plans
Complete end of day
Run daily, weekly, and monthly reports from practice management systemConduct daily huddle meetings
Establish schedules and work assignments for team members according to workload, space, and equipment
Identify problems, provide training to team members, and deliver feedback
Maintain Practice Management System to store accurate data and produce reports.
Authorize expenditures to budget.
Qualifications
Ability to delegate tasks effectively
Proactively manage performance expectations
Prioritization of competing commitments and initiatives
Ability to manage up, across and down effectively
Strong verbal and written communication
Customer service experience
Leadership and management experience
Dental office experienced (preferred)
EEO Statement We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
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At Smile, our passion is to reimagine dentistry and how people experience it. To that end, we focus on doing one thing better than anyone else—easy, integrated dental care. Smile is West Michigan’s first and only multi-specialty dental practice, combining adult dentistry (Smile), pediatric dentistry (Little Smiles), and orthodontics (Smile Orthodontics). This allows each of our offices (Grand Rapids, Grand Haven, North Muskegon, and Holland) to provide a one‑stop destination for the dental needs of the entire family.
To learn more about our office, check out our website here: https://smiledentalpartners.com/locations/
Our Office Managers serve as leaders and are the heart and soul of the practice. They partner with doctors to optimize performance and provide the best patient experience.
Benefits
Work-Life Balance
(Monday-Thursday 7:40AM-5PM, 2 Fridays/month 1st & 3rd 7:40AM-1PM)
Time Off
Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over)
Parental Leave
Up to 3 weeks paid
401(k) Match
Health Benefits
Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans
Employee Assistance Programs
Free 24/7 support for personal, financial & legal issues
CE & Growth
SPEAR access + continuing education
Wellness Perks
$28/month gyms, 12K+ on-demand workouts when selecting our quality care plans
Pet Insurance
Flexible plans + 24/7 telehealth for your pet
Compensation $60,000-65,000/year
Key Responsibilities
Post insurance and patient payments, verify insurance, and appeal denied insurance claims
Check in patients and preparing and presenting simple treatment plans
Complete end of day
Run daily, weekly, and monthly reports from practice management systemConduct daily huddle meetings
Establish schedules and work assignments for team members according to workload, space, and equipment
Identify problems, provide training to team members, and deliver feedback
Maintain Practice Management System to store accurate data and produce reports.
Authorize expenditures to budget.
Qualifications
Ability to delegate tasks effectively
Proactively manage performance expectations
Prioritization of competing commitments and initiatives
Ability to manage up, across and down effectively
Strong verbal and written communication
Customer service experience
Leadership and management experience
Dental office experienced (preferred)
EEO Statement We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
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