Monroe Community College
Management Assistant, Technology Services - Monroe Community College
Monroe Community College, Rochester, New York, United States
Monroe Community College
Location: Rochester, NY
Category: Support Staff/Civil Service
Posted On: Mon Oct 20 2025
Job Function DISTINGUISHING FEATURES OF THE CLASS: This is a staff position responsible for performing a variety of office management tasks including coordinating the functions of a large department, unit or agency in order to allow an administrator to execute more substantive duties. The employee reports directly to and works under general supervision of an administrator with wide leeway allowed for attending to administrative details. When working on complex projects or confidential matters, these employees work closely with the administrator. The employee also represents the administrator at meetings. Supervision may be exercised over a subordinate staff. Does related work as required.
Typical Work Activities
Oversees a function of a department and is responsible for ensuring the efficient day-to-day activities and workflow
Reviews, evaluates, and recommends revisions in job methods to improve workflow, simplify procedures, or effect operating cost reductions
Consults with administrator to develop and independently implement policies and procedures; Develops, updates, and publishes the department's policy and procedure manual and disseminates to staff
Makes budget estimates, assists in preparing budget justifications, and in some agencies may prepare entire budget independently, including estimates, justification, and back‑up material; or makes recommendations and drafts proposed annual budget independently, including all back‑up material
Represents the administrator at meetings
Maintains current knowledge of Federal and State laws applicable to the functioning of a department or unit; Interprets laws, rules, and regulations, and provides information as required
Responds to and resolves day‑to‑day problems that arise
Develops and conducts orientations with professional and support staff; Conducts support staff meetings
Drafts business correspondence and develops formats for a variety of written material
Orders and/or supervises purchase, receipt, and inventory of departmental supplies
Reviews, codes, approves, and processes vouchers and purchase orders
Develops grant applications, including narrative information and statistical data
Makes recommendations and justifications for personnel changes
Writes personnel requests, including position duties statements and justifications
Trains subordinate staff in the use of terminals and other office equipment
Recommends initial computer system upgrades, changes, and improvements
Develops computer use standards to protect the system and maintain the confidentiality of system information
Establishes, reviews, and maintains financial detail reports
Evaluates use of office space and makes recommendations for use of space, location, and relocation of offices
Works with architects and consultants in planning space requirements
Arranges physical movements of staff, furniture, and functions necessary to ensure operational flow during office moves.
FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Thorough knowledge of office terminology, practices and methods; good knowledge of the principles and practices of account keeping and budget control; working knowledge of software and personal computer capacity of the functioning department or unit; working knowledge of procedures and techniques of program review and analysis; working knowledge of principles and practices of purchasing and inventory control; ability to communicate orally and in writing; ability to prepare correspondence and reports; ability to collect and compile budget data and make budget estimates; ability to prepare narrative and/or tabular reports; ability to review, evaluate and recommend revisions in work methods and procedures; ability to make assessments of program function; ability to isolate needs and develop solutions; ability to order and/or supervise the purchase and inventory of departmental supplies; ability to supervise the maintenance of departmental filing and retention systems; ability to read, comprehend and apply departmental rules and regulations; ability to interpret applicable laws in relation to the functioning of a department or unit; ability to represent administrator at meetings; ability to develop grant applications; ability to plan, assign and review the work of subordinates; ability to operate a personal computer; ability to recommend initial computer system changes; good judgment; ability to establish and maintain effective working relationships; initiative; tact; integrity; physical condition commensurate with the demands of the position.
MCC Expectations
Adheres to the College Code of Conduct.
Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
Maintains technological competencies utilized by the College.
Commits to the philosophy of a comprehensive community college.
Commits to professional growth, which includes seeking ongoing training in diversity, equity and inclusion to better serve students.
Job Requirements Required Qualifications
Must currently hold the Monroe County Civil Service title of Management Assistant or be reachable on the current eligible list for this title; OR
Graduation from high school or possession of an equivalency diploma, plus EITHER:
A. Five (5) years of paid full‑time or its part‑time equivalent professional* experience**, responsible for project or program management***, office management***; or program or project development and implementation; ****OR,
B. Graduation from a regionally accredited or New York State registered college or university with an associate's degree, plus three (3) years of professional experience as defined in A above; OR,
C. Graduation from a regionally accredited or New York State registered college or university with a bachelor's or master's degree, plus one (1) year of professional experience as defined in A above; OR,
*Professional experience for the purpose of these minimum qualifications does not include secretarial, clerical, reception, or teller‑type duties.
Special Requirements If you are appointed, you will be required to have a valid license to operate a motor vehicle in New York State or otherwise demonstrate your capacity to meet the transportation needs of the job.
Preferred Qualifications
Bilingual and able to read, write, and speak Spanish, or other languages, proficiently
Additional Information Job Type: Full‑time, permanent
Hours: 8:45 am – 4:45 pm, Monday – Friday
Salary: $55,938.96 – $71,639.95
Pay Transparency Disclaimer: The posted salary range represents the full salary scale for this position, which includes all pay steps within the range. The starting salary for all new hires is typically at the entry‑level figure, as determined by the step placement of the Collective Bargaining Agreement. Progression through the range occurs over time based on established criteria such as length of service and performance. This range is provided to give applicants an understanding of the potential earnings over the course of a career in this role.
MCC offers a Flexible Work Policy for benefit‑eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting, and compressed work schedules. The availability of flexible work arrangements varies by division, department, and position, based on business and operational needs. Limitations to flexible work arrangements are outlined in the official policy.
Prohibition of Remote Work Outside New York State: Remote work locations outside New York State are not authorized by the College due to out‑of‑state tax and regulatory implications. In limited circumstances, prompted by business or operational needs, the College may approve requests to work remotely outside of New York State, on a short‑term, temporary basis.
Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.
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Category: Support Staff/Civil Service
Posted On: Mon Oct 20 2025
Job Function DISTINGUISHING FEATURES OF THE CLASS: This is a staff position responsible for performing a variety of office management tasks including coordinating the functions of a large department, unit or agency in order to allow an administrator to execute more substantive duties. The employee reports directly to and works under general supervision of an administrator with wide leeway allowed for attending to administrative details. When working on complex projects or confidential matters, these employees work closely with the administrator. The employee also represents the administrator at meetings. Supervision may be exercised over a subordinate staff. Does related work as required.
Typical Work Activities
Oversees a function of a department and is responsible for ensuring the efficient day-to-day activities and workflow
Reviews, evaluates, and recommends revisions in job methods to improve workflow, simplify procedures, or effect operating cost reductions
Consults with administrator to develop and independently implement policies and procedures; Develops, updates, and publishes the department's policy and procedure manual and disseminates to staff
Makes budget estimates, assists in preparing budget justifications, and in some agencies may prepare entire budget independently, including estimates, justification, and back‑up material; or makes recommendations and drafts proposed annual budget independently, including all back‑up material
Represents the administrator at meetings
Maintains current knowledge of Federal and State laws applicable to the functioning of a department or unit; Interprets laws, rules, and regulations, and provides information as required
Responds to and resolves day‑to‑day problems that arise
Develops and conducts orientations with professional and support staff; Conducts support staff meetings
Drafts business correspondence and develops formats for a variety of written material
Orders and/or supervises purchase, receipt, and inventory of departmental supplies
Reviews, codes, approves, and processes vouchers and purchase orders
Develops grant applications, including narrative information and statistical data
Makes recommendations and justifications for personnel changes
Writes personnel requests, including position duties statements and justifications
Trains subordinate staff in the use of terminals and other office equipment
Recommends initial computer system upgrades, changes, and improvements
Develops computer use standards to protect the system and maintain the confidentiality of system information
Establishes, reviews, and maintains financial detail reports
Evaluates use of office space and makes recommendations for use of space, location, and relocation of offices
Works with architects and consultants in planning space requirements
Arranges physical movements of staff, furniture, and functions necessary to ensure operational flow during office moves.
FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Thorough knowledge of office terminology, practices and methods; good knowledge of the principles and practices of account keeping and budget control; working knowledge of software and personal computer capacity of the functioning department or unit; working knowledge of procedures and techniques of program review and analysis; working knowledge of principles and practices of purchasing and inventory control; ability to communicate orally and in writing; ability to prepare correspondence and reports; ability to collect and compile budget data and make budget estimates; ability to prepare narrative and/or tabular reports; ability to review, evaluate and recommend revisions in work methods and procedures; ability to make assessments of program function; ability to isolate needs and develop solutions; ability to order and/or supervise the purchase and inventory of departmental supplies; ability to supervise the maintenance of departmental filing and retention systems; ability to read, comprehend and apply departmental rules and regulations; ability to interpret applicable laws in relation to the functioning of a department or unit; ability to represent administrator at meetings; ability to develop grant applications; ability to plan, assign and review the work of subordinates; ability to operate a personal computer; ability to recommend initial computer system changes; good judgment; ability to establish and maintain effective working relationships; initiative; tact; integrity; physical condition commensurate with the demands of the position.
MCC Expectations
Adheres to the College Code of Conduct.
Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
Maintains technological competencies utilized by the College.
Commits to the philosophy of a comprehensive community college.
Commits to professional growth, which includes seeking ongoing training in diversity, equity and inclusion to better serve students.
Job Requirements Required Qualifications
Must currently hold the Monroe County Civil Service title of Management Assistant or be reachable on the current eligible list for this title; OR
Graduation from high school or possession of an equivalency diploma, plus EITHER:
A. Five (5) years of paid full‑time or its part‑time equivalent professional* experience**, responsible for project or program management***, office management***; or program or project development and implementation; ****OR,
B. Graduation from a regionally accredited or New York State registered college or university with an associate's degree, plus three (3) years of professional experience as defined in A above; OR,
C. Graduation from a regionally accredited or New York State registered college or university with a bachelor's or master's degree, plus one (1) year of professional experience as defined in A above; OR,
*Professional experience for the purpose of these minimum qualifications does not include secretarial, clerical, reception, or teller‑type duties.
Special Requirements If you are appointed, you will be required to have a valid license to operate a motor vehicle in New York State or otherwise demonstrate your capacity to meet the transportation needs of the job.
Preferred Qualifications
Bilingual and able to read, write, and speak Spanish, or other languages, proficiently
Additional Information Job Type: Full‑time, permanent
Hours: 8:45 am – 4:45 pm, Monday – Friday
Salary: $55,938.96 – $71,639.95
Pay Transparency Disclaimer: The posted salary range represents the full salary scale for this position, which includes all pay steps within the range. The starting salary for all new hires is typically at the entry‑level figure, as determined by the step placement of the Collective Bargaining Agreement. Progression through the range occurs over time based on established criteria such as length of service and performance. This range is provided to give applicants an understanding of the potential earnings over the course of a career in this role.
MCC offers a Flexible Work Policy for benefit‑eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting, and compressed work schedules. The availability of flexible work arrangements varies by division, department, and position, based on business and operational needs. Limitations to flexible work arrangements are outlined in the official policy.
Prohibition of Remote Work Outside New York State: Remote work locations outside New York State are not authorized by the College due to out‑of‑state tax and regulatory implications. In limited circumstances, prompted by business or operational needs, the College may approve requests to work remotely outside of New York State, on a short‑term, temporary basis.
Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.
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