Bonton Farms
Benefits
401(k) Dental insurance Health insurance Vision insurance Paid time off Overview of Role
The Food & Beverage Manager oversees daily operations of the Bonton Farms Coffeeshop and Market Café to deliver a high‑quality guest experience, maintain efficient operations, and align with Bonton Farms’ mission of empowerment, wellness, and opportunity for our neighbors. Key Responsibilities
Operational Leadership
Manage all daily cafeteria operations, including opening/closing, scheduling, and inventory. Ensure compliance with health, safety, and sanitation standards. Oversee food and beverage service for consistency, quality, and efficiency. Collaborate with culinary staff to align menu offerings, farm‑to‑table integration, and guest satisfaction while meeting cost of goods targets. Coordinate with the Catering Manager to fulfill all catering requests with quality food and service. Control inventory, place orders, and maintain par while developing external vendor relationships and working closely with the farm.
Staff Management & Development
Recruit, train, and supervise café and coffee shop team members, including front‑house, back‑house, and baristas. Create and manage weekly staff schedules to balance labor costs and service needs. Provide coaching, feedback, and performance evaluations to support staff development. Foster a positive, inclusive, and mission‑driven work culture that reflects Bonton Farms’ values of courage, love, unity, and excellence. Submit final payroll reports to HR.
Guest Experience
Promote a welcoming and community‑focused atmosphere that engages guests in Bonton Farms’ mission. Monitor service quality and respond to customer inquiries, concerns, or complaints with professionalism and care. Develop initiatives to enhance customer engagement, repeat business, and community connections.
Financial & Business Management
Monitor and manage café financial performance, including revenue, expenses, labor, and food cost controls. Assist in creating budgets, forecasts, and strategies to achieve revenue growth and profit goals. Track and report key performance indicators to leadership. Partner with leadership to design promotions, special events, and marketing initiatives that drive café visibility and sales. Track and report all cash deposits and maintain transparency.
Community & Mission Integration
Ensure café operations align with Bonton Farms’ broader mission of addressing food insecurity, creating jobs, and empowering community members. Provide support and mentorship opportunities to apprentices and neighbors engaged in workforce development programs. Collaborate with farm and market teams to increase the use of Bonton‑grown produce in café offerings.
Qualifications
Minimum of 3–5 years of restaurant management experience. Proven leadership ability to recruit, train, and motivate staff in a fast‑paced environment. Strong knowledge of restaurant operations, including food safety, financial management, and customer service best practices. Excellent communication and problem‑solving skills. Ability to manage multiple priorities with flexibility and accountability. Passion for community building and alignment with the mission and values of Bonton Farms. Work Environment & Schedule
Flexible schedule required, including some evenings, weekends, and holidays. Fast‑paced café and restaurant environment with periods of standing, lifting, and active floor management.
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401(k) Dental insurance Health insurance Vision insurance Paid time off Overview of Role
The Food & Beverage Manager oversees daily operations of the Bonton Farms Coffeeshop and Market Café to deliver a high‑quality guest experience, maintain efficient operations, and align with Bonton Farms’ mission of empowerment, wellness, and opportunity for our neighbors. Key Responsibilities
Operational Leadership
Manage all daily cafeteria operations, including opening/closing, scheduling, and inventory. Ensure compliance with health, safety, and sanitation standards. Oversee food and beverage service for consistency, quality, and efficiency. Collaborate with culinary staff to align menu offerings, farm‑to‑table integration, and guest satisfaction while meeting cost of goods targets. Coordinate with the Catering Manager to fulfill all catering requests with quality food and service. Control inventory, place orders, and maintain par while developing external vendor relationships and working closely with the farm.
Staff Management & Development
Recruit, train, and supervise café and coffee shop team members, including front‑house, back‑house, and baristas. Create and manage weekly staff schedules to balance labor costs and service needs. Provide coaching, feedback, and performance evaluations to support staff development. Foster a positive, inclusive, and mission‑driven work culture that reflects Bonton Farms’ values of courage, love, unity, and excellence. Submit final payroll reports to HR.
Guest Experience
Promote a welcoming and community‑focused atmosphere that engages guests in Bonton Farms’ mission. Monitor service quality and respond to customer inquiries, concerns, or complaints with professionalism and care. Develop initiatives to enhance customer engagement, repeat business, and community connections.
Financial & Business Management
Monitor and manage café financial performance, including revenue, expenses, labor, and food cost controls. Assist in creating budgets, forecasts, and strategies to achieve revenue growth and profit goals. Track and report key performance indicators to leadership. Partner with leadership to design promotions, special events, and marketing initiatives that drive café visibility and sales. Track and report all cash deposits and maintain transparency.
Community & Mission Integration
Ensure café operations align with Bonton Farms’ broader mission of addressing food insecurity, creating jobs, and empowering community members. Provide support and mentorship opportunities to apprentices and neighbors engaged in workforce development programs. Collaborate with farm and market teams to increase the use of Bonton‑grown produce in café offerings.
Qualifications
Minimum of 3–5 years of restaurant management experience. Proven leadership ability to recruit, train, and motivate staff in a fast‑paced environment. Strong knowledge of restaurant operations, including food safety, financial management, and customer service best practices. Excellent communication and problem‑solving skills. Ability to manage multiple priorities with flexibility and accountability. Passion for community building and alignment with the mission and values of Bonton Farms. Work Environment & Schedule
Flexible schedule required, including some evenings, weekends, and holidays. Fast‑paced café and restaurant environment with periods of standing, lifting, and active floor management.
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