TK Elevator
Operations Coordinator- Service/Repair (Chicago)
TK Elevator, Downers Grove, Illinois, United States, 60516
Operations Coordinator- Service/Repair (Chicago)
Join to apply for the
Operations Coordinator- Service/Repair (Chicago)
role at
TK Elevator .
Location:
Chicago, IL.
Job Description:
Responsible for performing all administrative duties associated with the service operations department so that the department functions efficiently and cost effectively.
ESSENTIAL JOB FUNCTIONS
Perform install base maintenance as needed and create safety inspection tickets.
Update on‑call lists, send detailed notifications to Dispatch daily, and check technicians in/out.
Provide status to National Accounts and customers on open work orders and completed callbacks; update evening tickets with monthly work order numbers.
Act as liaison between branch operations and regional dispatch; maintain shared calendars for dispatch and field attendance, and submit open ticket reports.
Track operations systems and perform tool audits.
Assist mechanics with IT downloads; order new phones and replacements for the service department.
Assist managers with safety meetings and maintain documentation.
Complete manual payroll entry forms, including daily DVR processing and cost corrections.
Create parts requisitions and receive parts; review weekly reports of un‑received invoices.
Perform research and review for Service Manager, including account history reports and billing reports.
Send copies of down payment checks to regional Accounts Receivable; submit checks to branch lockbox.
Assign tickets to mechanics as needed.
Compile data/information for legal First Reports of Incidents or lawsuits.
Prepare badging applications, track, and order uniforms for service staff.
Prepare special reports for high‑profile customers; provide National Accounts with updates and requests for information.
Review Work in Progress reports weekly and submit to regional billers.
Review invoice on‑hold reports and collaborate with Regional Procurement to correct.
Open and distribute mail and faxes as required.
Code local Accounts Payable invoices and forward to Oracle Invoice email.
Manage vehicles and submit change forms to LeasePlan.
EDUCATION & EXPERIENCE
High school diploma or GED, or one‑year college or technical school certificate.
Three to six months related experience or training in basic business administration.
Some elevator repair administrative work preferred.
Oracle database knowledge.
WHAT WE OFFER Salary range: $25.00–$34.00 per hour, with an annual bonus program.
Benefits include:
Medical, dental, and vision coverage.
Flexible spending accounts (FSA), health savings account (HSA), supplemental medical plans.
Company‑paid short‑ and long‑term disability insurance.
Company‑paid basic life insurance and AD&D.
Optional life and AD&D coverage.
Optional spouse and dependent life insurance.
Identity theft monitoring, pet insurance.
Company‑paid Employee Assistance Program (EAP).
Tuition reimbursement.
401(k) retirement savings plan with company match.
Additional benefits include:
15 days of vacation per year.
11 paid holidays each calendar year.
Paid sick leave, per company policy.
Up to six weeks of paid parental leave after 90 days of employment.
CONTACT & APPLICATION To apply, click the “Apply Now” button. For additional questions or job‑specific requests, contact
Elevatorjobs.AMS@tkelevator.com
(Job Requisition Number:
… ). Referrals increase your chances of interviewing by 2x.
#J-18808-Ljbffr
Operations Coordinator- Service/Repair (Chicago)
role at
TK Elevator .
Location:
Chicago, IL.
Job Description:
Responsible for performing all administrative duties associated with the service operations department so that the department functions efficiently and cost effectively.
ESSENTIAL JOB FUNCTIONS
Perform install base maintenance as needed and create safety inspection tickets.
Update on‑call lists, send detailed notifications to Dispatch daily, and check technicians in/out.
Provide status to National Accounts and customers on open work orders and completed callbacks; update evening tickets with monthly work order numbers.
Act as liaison between branch operations and regional dispatch; maintain shared calendars for dispatch and field attendance, and submit open ticket reports.
Track operations systems and perform tool audits.
Assist mechanics with IT downloads; order new phones and replacements for the service department.
Assist managers with safety meetings and maintain documentation.
Complete manual payroll entry forms, including daily DVR processing and cost corrections.
Create parts requisitions and receive parts; review weekly reports of un‑received invoices.
Perform research and review for Service Manager, including account history reports and billing reports.
Send copies of down payment checks to regional Accounts Receivable; submit checks to branch lockbox.
Assign tickets to mechanics as needed.
Compile data/information for legal First Reports of Incidents or lawsuits.
Prepare badging applications, track, and order uniforms for service staff.
Prepare special reports for high‑profile customers; provide National Accounts with updates and requests for information.
Review Work in Progress reports weekly and submit to regional billers.
Review invoice on‑hold reports and collaborate with Regional Procurement to correct.
Open and distribute mail and faxes as required.
Code local Accounts Payable invoices and forward to Oracle Invoice email.
Manage vehicles and submit change forms to LeasePlan.
EDUCATION & EXPERIENCE
High school diploma or GED, or one‑year college or technical school certificate.
Three to six months related experience or training in basic business administration.
Some elevator repair administrative work preferred.
Oracle database knowledge.
WHAT WE OFFER Salary range: $25.00–$34.00 per hour, with an annual bonus program.
Benefits include:
Medical, dental, and vision coverage.
Flexible spending accounts (FSA), health savings account (HSA), supplemental medical plans.
Company‑paid short‑ and long‑term disability insurance.
Company‑paid basic life insurance and AD&D.
Optional life and AD&D coverage.
Optional spouse and dependent life insurance.
Identity theft monitoring, pet insurance.
Company‑paid Employee Assistance Program (EAP).
Tuition reimbursement.
401(k) retirement savings plan with company match.
Additional benefits include:
15 days of vacation per year.
11 paid holidays each calendar year.
Paid sick leave, per company policy.
Up to six weeks of paid parental leave after 90 days of employment.
CONTACT & APPLICATION To apply, click the “Apply Now” button. For additional questions or job‑specific requests, contact
Elevatorjobs.AMS@tkelevator.com
(Job Requisition Number:
… ). Referrals increase your chances of interviewing by 2x.
#J-18808-Ljbffr