American Bank & Trust - South Dakota
Mortgage Operations Specialist
American Bank & Trust - South Dakota, Sioux Falls, South Dakota, United States, 57102
POSITION SUMMARY:
The Mortgage Operations Specialist is responsible for supporting the mortgage lending process from application to loan servicing. This role ensures accurate processing of loan files, timely communication with all stakeholders, and compliance with investor and regulatory requirements. The specialist works closely with Mortgage Loan Officers, borrowers, third-party service providers, and internal teams to deliver a seamless lending experience. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES:
Process mortgage loan applications with accuracy and attention to detail. Verify borrower income, employment, assets, and other required documentation. Prepare, issue, and maintain compliance with all required disclosures, including initial disclosures, change of circumstance disclosures, and closing disclosures. Create, review, and balance closing disclosures and closing documents with title companies. Underwriting & Compliance Support
Fulfill underwriting conditions in a timely and accurate manner. Order and track appraisals, title insurance, surveys, and other required third-party services. Ensure compliance with investor guidelines (e.g., FNMA) and federal/state regulatory requirements. Loan Closing & Delivery
Coordinate with title companies to ensure accurate closing packages. Prepare and process funding wires for closing. Deliver closed loans to investors and fulfill investor conditions for loan purchase. Loan Servicing
Prepare loan modifications, satisfactions, or other documentation to maintain servicer and investor security position. Loan collection, Loan Mitigation, and Foreclosure and liquidation for delinquent loans Communicate, document and respond regarding mortgage servicing information requests or complaints: payment, escrow, payoff, etc. Collaboration & Communication
Serve as a key liaison between borrowers, Mortgage Loan Officers, underwriters, service providers, and internal teams. Provide support to Mortgage Loan Partners, the Mortgage Servicing Team, and the Mortgage Operations Manager. Maintain proactive communication to ensure smooth loan progress and timely resolution of issues. ROLE QUALIFICATIONS:
Education
High school diploma or Associate or bachelor’s degree in business, finance, or related field preferred. Experience
2+ years of mortgage loan processing, operations or related mortgage industry experience. Knowledge: Strong understanding of mortgage regulations, FNMA/FHLMC guidelines, and TRID compliance. Other Skills And Abilities
Strong organizational and time management abilities. Excellent attention to detail and problem-solving skills. Proficiency in mortgage loan origination systems and Microsoft Office Suite. Clear verbal and written communication skills. Flexibility for peak lending periods may be required. Collaborative, team-oriented environment with cross functional interaction. We are an equal opportunities employer and welcome applications from all qualified candidates.
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The Mortgage Operations Specialist is responsible for supporting the mortgage lending process from application to loan servicing. This role ensures accurate processing of loan files, timely communication with all stakeholders, and compliance with investor and regulatory requirements. The specialist works closely with Mortgage Loan Officers, borrowers, third-party service providers, and internal teams to deliver a seamless lending experience. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES:
Process mortgage loan applications with accuracy and attention to detail. Verify borrower income, employment, assets, and other required documentation. Prepare, issue, and maintain compliance with all required disclosures, including initial disclosures, change of circumstance disclosures, and closing disclosures. Create, review, and balance closing disclosures and closing documents with title companies. Underwriting & Compliance Support
Fulfill underwriting conditions in a timely and accurate manner. Order and track appraisals, title insurance, surveys, and other required third-party services. Ensure compliance with investor guidelines (e.g., FNMA) and federal/state regulatory requirements. Loan Closing & Delivery
Coordinate with title companies to ensure accurate closing packages. Prepare and process funding wires for closing. Deliver closed loans to investors and fulfill investor conditions for loan purchase. Loan Servicing
Prepare loan modifications, satisfactions, or other documentation to maintain servicer and investor security position. Loan collection, Loan Mitigation, and Foreclosure and liquidation for delinquent loans Communicate, document and respond regarding mortgage servicing information requests or complaints: payment, escrow, payoff, etc. Collaboration & Communication
Serve as a key liaison between borrowers, Mortgage Loan Officers, underwriters, service providers, and internal teams. Provide support to Mortgage Loan Partners, the Mortgage Servicing Team, and the Mortgage Operations Manager. Maintain proactive communication to ensure smooth loan progress and timely resolution of issues. ROLE QUALIFICATIONS:
Education
High school diploma or Associate or bachelor’s degree in business, finance, or related field preferred. Experience
2+ years of mortgage loan processing, operations or related mortgage industry experience. Knowledge: Strong understanding of mortgage regulations, FNMA/FHLMC guidelines, and TRID compliance. Other Skills And Abilities
Strong organizational and time management abilities. Excellent attention to detail and problem-solving skills. Proficiency in mortgage loan origination systems and Microsoft Office Suite. Clear verbal and written communication skills. Flexibility for peak lending periods may be required. Collaborative, team-oriented environment with cross functional interaction. We are an equal opportunities employer and welcome applications from all qualified candidates.
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