Meow Wolf
Privacy Notice for California Applicants and Employees
Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Meow Wolf opens portals of possibility. Come as you are!
We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration. Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.
We share a strong commitment to Belonging through our values of:
Collaborative Creativity : We believe the act of creating together amplifies possibilities.
Provocative Playfulness : We celebrate the unexpected because it is the doorway to discovery.
Outsiders Welcome : We are all outsiders at heart, and we create space for everyone to feel like they belong.
Authentic Compassion : We are “kind punks” - supportive to each other and standing up for what we believe in.
Audacious Courage : We have the courage to radically reinvent ourselves to push the boundaries of art.
If this all sounds like YOU, read on… Job Description: Location:
This position is on-site at our Houston location. The
Food & Beverage Assistant Manager
will work under the supervision of the Food & Beverage Manager. This position is responsible for a continuation of the Meow Wolf experience that transports guests through a rotating menu of experiential food and drink offerings, as well as a variety of grab-&go-style food options. This position will work day or night shifts and encompasses the responsibilities of a Barista, Bartender, Cook, and Food Server. These F&B team members prepare a variety of beverages, meal options, interact with guests, and assess guest needs and preferences to make menu recommendations. We encourage Bartenders to elevate the narrative within our story world by executing their job duties with a performative and creative flair. How you will do it: Perform all job positions needed to operate a Food and Beverage location from food prep, drink prep, bussing, serving, cash register, etc.
Deliver a memorable guest experience through exceptional customer service
Perform job responsibilities with a creative flair that elevates the exhibition narrative
Assist in the hiring and training of staff to provide a memorable and uniquely Meow Wolf level of service to guests
Enforce proper cash management protocols by delivering POS training to staff and following company policies for cash handling and cash room compliance
Manage labor, productivity, quality control, and safety measures as established and set for site
Carry out supervisory responsibilities in accordance with company policies and applicable laws
Assist in planning and supporting promotional and special events in the venue, lounge, art gallery, corporate events, etc.
Maintain all vendor and community relationships
Assist in leading, developing, and managing a F&B team that encourages high Guest Service with talent growth and development
Actively listen to and resolve complaints
Work with the Scheduling Manager to ensure schedules are efficient and effective
Set and maintain high standards of organization and cleanliness throughout the food and beverage locations including safe food handling
Respond to injuries and emergencies appropriately
Restock and replenish F&B inventory and supplies
Work with the F&B Manager on inventory management and purchasing
Remain knowledgeable on menu offerings and make recommendations based on guest preferences
Collaborate with other team members to create and maintain a pleasant environment for guests
Ensure staff is in compliance with all food and beverage regulations
To be successful in this role: Must be 21 years of age or older
Minimum 3 years management experience in entertainment/hospitality/operations environment
Proven work experience as an F&B Assistant Manager, Bar Assistant Manager, Assistant Food Manager or similar role
Hands-on experience with point-of-sale systems
Proven experience managing and achieving budgets
Extensive knowledge of food service, liquor, bartending and service protocols
Strong service skills and welcoming demeanor required
Ability to work a flexible schedule including weekdays, weekends, evenings, and holidays
It would be nice to have: Prior experience with point-of-sales systems
Prior work experience in a retail, museum, theme park, recreation facility, or other public space
Adult + Child + Infant CPR, AED, and First Aid certification
TIPS Certification
Prior experience with visual merchandising
Bilingual, especially but not limited to English and Spanish
Desired Characteristics and Qualities for all Team Members:
Embrace and exemplify Meow Wolf Culture
Be enthusiastic about work and creating a transcendental guest experience
Listen and communicate with compassion and positivity
Demonstrate flexibility and receptiveness to change
Willing to work outside comfort zone to assist guests or fellow team members
Maintain professional courtesy and behavior at all times
Be a “People Person” - friendly, understanding, compassionate, positive
Work Environment:
This position works primarily in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines and small and/or enclosed spaces. You will also be managing the special events, which may require time outdoors, including summer and winter seasons. Physical Demands: Moving in different positions to accomplish tasks in various environments including tight and confined spaces
Remaining in a stationary position for prolonged periods
Repeating motions that may include the wrists, hands and/or fingers
Positioning or moving objects up to 50 pounds
The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Schedule:
This is a full-time position with a flexible schedule which includes weekdays, weekends, evenings, and holidays. Supervisory Responsibility:
This position does require supervisory responsibility. Travel:
Travel is not required for this position Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. IMPACT:
Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community. INCLUSION : Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are
committed
to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law. BENEFITS: The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks. Medical Insurance options: PPO & HDHP*
Dental and Vision Insurance*
HSA, HRA, and FSA options*
401k Retirement Plan
Company paid Life Insurance Policy and Disability Coverage(s)*
Voluntary Critical Illness and Life Insurance Policies*
Company Paid Employee Assistance Program
Paid Parental Leave for 12 weeks
Discount off Meow Wolf Gift Shop Merch and Cafes
Admission to Meow Wolf attractions for employees and guests
*Regular or Project Based Full-time positions Please visit
www.meowwolf.com/careers
for more information.
#J-18808-Ljbffr
Provocative Playfulness : We celebrate the unexpected because it is the doorway to discovery.
Outsiders Welcome : We are all outsiders at heart, and we create space for everyone to feel like they belong.
Authentic Compassion : We are “kind punks” - supportive to each other and standing up for what we believe in.
Audacious Courage : We have the courage to radically reinvent ourselves to push the boundaries of art.
If this all sounds like YOU, read on… Job Description: Location:
This position is on-site at our Houston location. The
Food & Beverage Assistant Manager
will work under the supervision of the Food & Beverage Manager. This position is responsible for a continuation of the Meow Wolf experience that transports guests through a rotating menu of experiential food and drink offerings, as well as a variety of grab-&go-style food options. This position will work day or night shifts and encompasses the responsibilities of a Barista, Bartender, Cook, and Food Server. These F&B team members prepare a variety of beverages, meal options, interact with guests, and assess guest needs and preferences to make menu recommendations. We encourage Bartenders to elevate the narrative within our story world by executing their job duties with a performative and creative flair. How you will do it: Perform all job positions needed to operate a Food and Beverage location from food prep, drink prep, bussing, serving, cash register, etc.
Deliver a memorable guest experience through exceptional customer service
Perform job responsibilities with a creative flair that elevates the exhibition narrative
Assist in the hiring and training of staff to provide a memorable and uniquely Meow Wolf level of service to guests
Enforce proper cash management protocols by delivering POS training to staff and following company policies for cash handling and cash room compliance
Manage labor, productivity, quality control, and safety measures as established and set for site
Carry out supervisory responsibilities in accordance with company policies and applicable laws
Assist in planning and supporting promotional and special events in the venue, lounge, art gallery, corporate events, etc.
Maintain all vendor and community relationships
Assist in leading, developing, and managing a F&B team that encourages high Guest Service with talent growth and development
Actively listen to and resolve complaints
Work with the Scheduling Manager to ensure schedules are efficient and effective
Set and maintain high standards of organization and cleanliness throughout the food and beverage locations including safe food handling
Respond to injuries and emergencies appropriately
Restock and replenish F&B inventory and supplies
Work with the F&B Manager on inventory management and purchasing
Remain knowledgeable on menu offerings and make recommendations based on guest preferences
Collaborate with other team members to create and maintain a pleasant environment for guests
Ensure staff is in compliance with all food and beverage regulations
To be successful in this role: Must be 21 years of age or older
Minimum 3 years management experience in entertainment/hospitality/operations environment
Proven work experience as an F&B Assistant Manager, Bar Assistant Manager, Assistant Food Manager or similar role
Hands-on experience with point-of-sale systems
Proven experience managing and achieving budgets
Extensive knowledge of food service, liquor, bartending and service protocols
Strong service skills and welcoming demeanor required
Ability to work a flexible schedule including weekdays, weekends, evenings, and holidays
It would be nice to have: Prior experience with point-of-sales systems
Prior work experience in a retail, museum, theme park, recreation facility, or other public space
Adult + Child + Infant CPR, AED, and First Aid certification
TIPS Certification
Prior experience with visual merchandising
Bilingual, especially but not limited to English and Spanish
Desired Characteristics and Qualities for all Team Members:
Embrace and exemplify Meow Wolf Culture
Be enthusiastic about work and creating a transcendental guest experience
Listen and communicate with compassion and positivity
Demonstrate flexibility and receptiveness to change
Willing to work outside comfort zone to assist guests or fellow team members
Maintain professional courtesy and behavior at all times
Be a “People Person” - friendly, understanding, compassionate, positive
Work Environment:
This position works primarily in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines and small and/or enclosed spaces. You will also be managing the special events, which may require time outdoors, including summer and winter seasons. Physical Demands: Moving in different positions to accomplish tasks in various environments including tight and confined spaces
Remaining in a stationary position for prolonged periods
Repeating motions that may include the wrists, hands and/or fingers
Positioning or moving objects up to 50 pounds
The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Schedule:
This is a full-time position with a flexible schedule which includes weekdays, weekends, evenings, and holidays. Supervisory Responsibility:
This position does require supervisory responsibility. Travel:
Travel is not required for this position Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. IMPACT:
Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community. INCLUSION : Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are
committed
to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law. BENEFITS: The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks. Medical Insurance options: PPO & HDHP*
Dental and Vision Insurance*
HSA, HRA, and FSA options*
401k Retirement Plan
Company paid Life Insurance Policy and Disability Coverage(s)*
Voluntary Critical Illness and Life Insurance Policies*
Company Paid Employee Assistance Program
Paid Parental Leave for 12 weeks
Discount off Meow Wolf Gift Shop Merch and Cafes
Admission to Meow Wolf attractions for employees and guests
*Regular or Project Based Full-time positions Please visit
www.meowwolf.com/careers
for more information.
#J-18808-Ljbffr