ServiceMaster Restoration Services (SRS) - West Coast
Project Manager
ServiceMaster Restoration Services (SRS) - West Coast, Troy, New York, United States
Overview
Job Title:
Project Manager Location:
Green Island, NY Pay Grade:
Salary, exempt Welcome to ServiceMaster Restoration Services, a leader in the restoration industry dedicated to restoring homes, businesses, and our customers Peace of Mind with integrity, expertise, and care. Our mission is to provide exceptional restoration services that not only repair but also renew and enhance the spaces that our clients cherish. With a commitment to excellence and a customer-first approach, we tackle challenges with compassion and professionalism. Our company culture is rooted in teamwork, innovation, and passion for making a lasting positive impact. We value continuous learning and encourage professional development to stay ahead in the fast-paced restoration industry. Position Summary
The Project Manager position is a hands-on role requiring a front-line leader to take responsibility for the company’s efforts to support customers after disaster strikes their homes and businesses. Project Managers inspect new projects, determine the planned course of action, monitor the project, and adjust actions to keep the project moving forward while maintaining required standards. Responsibilities
Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards, and assessing risks. Coordinate internal and external resources for the flawless execution of projects. Provide on-site support by guiding technicians who are completing the scope of work on losses. Complete all required documentation for losses, including sketch and scope sheet for estimate. Develop and maintain partnerships with third-party resources, including adjusters and customers. Assign and monitor resources to ensure project efficiency and maximize deliverables. Report project outcomes and/or risks to the appropriate management channels and escalate issues as necessary, according to project work plan. Actively participate in the on-call schedule, as assigned. Develop and write competed estimates by utilizing Xactimate, or other related applications. Ability to successfully maneuver a rotating on-call schedule. Other duties as assigned or apparent. Skills/Qualifications
1 year of experience in a management role or in the disaster restoration industry Communication skills Organizational skills Strong problem-solving/decision-making capabilities Analytical thinking High emotional intelligence Must possess a valid driver’s license and maintain a satisfactory driving record Proficient in Microsoft Office Suite, including Outlook, Word, and Excel Fluent in industry standards and protocols Preferred IICRC Certification Lead Certification OSHA 10/30/40 Certification Previous experience with DocuSketch, Mica, Dash, Clerk of the Works/T&M, Xactimate Work Environment
This is a combination in-field/office position that requires frequent travel to and from active job sites. Job sites may contain asbestos or other hazardous materials; PPE will be provided. May involve working in heat/cold, wet/humid, and dry/arid conditions. Physical Demands
This position will typically require standing or walking for extended periods and may involve heavy manual labor. Ability to stand, sit, walk, bend, stoop, reach, lift, push, pull, and carry items often. Benefits and Perks
401(k) Plan with company matching Health Insurance Health Savings Account (HSA) Dental Insurance Vision Insurance Disability Insurance Life Insurance Paid Time Off (PTO) including vacation and sick leave We prioritize work-life balance with generous benefits. Apply today to explore these opportunities. ADA
ServiceMaster Restoration Services will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Disclaimer
The information is illustrative of the general nature and level of work performed by the position. The job description does not constitute a contract of employment and is subject to change by the company. We are an equal opportunity employer and participate in E-Verify. We do not sponsor visas for this position. ServiceMaster is proud to be an Equal Opportunity Employer.
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Job Title:
Project Manager Location:
Green Island, NY Pay Grade:
Salary, exempt Welcome to ServiceMaster Restoration Services, a leader in the restoration industry dedicated to restoring homes, businesses, and our customers Peace of Mind with integrity, expertise, and care. Our mission is to provide exceptional restoration services that not only repair but also renew and enhance the spaces that our clients cherish. With a commitment to excellence and a customer-first approach, we tackle challenges with compassion and professionalism. Our company culture is rooted in teamwork, innovation, and passion for making a lasting positive impact. We value continuous learning and encourage professional development to stay ahead in the fast-paced restoration industry. Position Summary
The Project Manager position is a hands-on role requiring a front-line leader to take responsibility for the company’s efforts to support customers after disaster strikes their homes and businesses. Project Managers inspect new projects, determine the planned course of action, monitor the project, and adjust actions to keep the project moving forward while maintaining required standards. Responsibilities
Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards, and assessing risks. Coordinate internal and external resources for the flawless execution of projects. Provide on-site support by guiding technicians who are completing the scope of work on losses. Complete all required documentation for losses, including sketch and scope sheet for estimate. Develop and maintain partnerships with third-party resources, including adjusters and customers. Assign and monitor resources to ensure project efficiency and maximize deliverables. Report project outcomes and/or risks to the appropriate management channels and escalate issues as necessary, according to project work plan. Actively participate in the on-call schedule, as assigned. Develop and write competed estimates by utilizing Xactimate, or other related applications. Ability to successfully maneuver a rotating on-call schedule. Other duties as assigned or apparent. Skills/Qualifications
1 year of experience in a management role or in the disaster restoration industry Communication skills Organizational skills Strong problem-solving/decision-making capabilities Analytical thinking High emotional intelligence Must possess a valid driver’s license and maintain a satisfactory driving record Proficient in Microsoft Office Suite, including Outlook, Word, and Excel Fluent in industry standards and protocols Preferred IICRC Certification Lead Certification OSHA 10/30/40 Certification Previous experience with DocuSketch, Mica, Dash, Clerk of the Works/T&M, Xactimate Work Environment
This is a combination in-field/office position that requires frequent travel to and from active job sites. Job sites may contain asbestos or other hazardous materials; PPE will be provided. May involve working in heat/cold, wet/humid, and dry/arid conditions. Physical Demands
This position will typically require standing or walking for extended periods and may involve heavy manual labor. Ability to stand, sit, walk, bend, stoop, reach, lift, push, pull, and carry items often. Benefits and Perks
401(k) Plan with company matching Health Insurance Health Savings Account (HSA) Dental Insurance Vision Insurance Disability Insurance Life Insurance Paid Time Off (PTO) including vacation and sick leave We prioritize work-life balance with generous benefits. Apply today to explore these opportunities. ADA
ServiceMaster Restoration Services will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Disclaimer
The information is illustrative of the general nature and level of work performed by the position. The job description does not constitute a contract of employment and is subject to change by the company. We are an equal opportunity employer and participate in E-Verify. We do not sponsor visas for this position. ServiceMaster is proud to be an Equal Opportunity Employer.
#J-18808-Ljbffr