Jim Keras Subaru- Covington Pike
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Call Center Representative
role at
Jim Keras Subaru- Covington Pike . This range is provided by Jim Keras Subaru- Covington Pike. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$15.00/hr - $17.00/hr Are you a people person who loves being the friendly voice on the other end of the line? We're looking for a highly motivated and personable Customer Service Representative to join our in-house call center team! In this role, you'll be handling inbound and outbound calls, emails, and online chats to schedule service appointments while delivering exceptional customer service. Your workday will be from 9 AM to 6 PM, Monday to Friday, with one Saturday per month to keep things exciting. Don't worry—you'll get a day off during the week to maintain that perfect work-life balance. If you're ready to chat, connect, and keep our customers happy, we want to hear from you! What We Offer
Health insurance to keep you feeling your best. Dental insurance because a healthy smile is always in style! Vision insurance so you can stay sharp. A 401(k) plan to help you plan for the future. Opportunities for career growth—your potential is limitless. Get involved in the community and make a real difference. Paid vacation days because everyone needs a little R&R. An epic Annual Christmas Party—celebrate the season in style! Christmas Bonus based on tenure—rewarding your loyalty. Employee Vehicle Purchase Program (yes, you could be driving a sweet ride!). Discounts on parts and services to keep your wheels turning smoothly! Free lunches every Saturday, because we believe in fueling your greatness. Production bonuses with huge potential earnings—seriously, the sky’s the limit! Responsibilities
Respond to customer inquiries via phone, email, or chat with professionalism. Schedule service appointments to keep operations running smoothly. Make follow-up and retention calls to keep customers happy and returning. Maintain high customer satisfaction by listening, providing accurate information, and delivering excellent service. Collaborate with Service Advisors and the Parts Department to ensure appointments are scheduled and customers are informed of changes. Keep the customer database accurate and up-to-date. Meet and strive to exceed monthly performance goals. Requirements
A high school diploma or equivalent. A valid driver’s license. Ability to work assigned shifts with punctuality and reliability. Excellent communication skills—verbal, written, and digital. Ability to juggle multiple tasks in a fast-paced environment. Strong organizational skills and attention to detail. Computer skills, including basic software usage. Bonus points if you have experience in the automotive industry; if not, training will be provided. Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Jim Keras Subaru- Covington Pike by 2x.
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Call Center Representative
role at
Jim Keras Subaru- Covington Pike . This range is provided by Jim Keras Subaru- Covington Pike. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$15.00/hr - $17.00/hr Are you a people person who loves being the friendly voice on the other end of the line? We're looking for a highly motivated and personable Customer Service Representative to join our in-house call center team! In this role, you'll be handling inbound and outbound calls, emails, and online chats to schedule service appointments while delivering exceptional customer service. Your workday will be from 9 AM to 6 PM, Monday to Friday, with one Saturday per month to keep things exciting. Don't worry—you'll get a day off during the week to maintain that perfect work-life balance. If you're ready to chat, connect, and keep our customers happy, we want to hear from you! What We Offer
Health insurance to keep you feeling your best. Dental insurance because a healthy smile is always in style! Vision insurance so you can stay sharp. A 401(k) plan to help you plan for the future. Opportunities for career growth—your potential is limitless. Get involved in the community and make a real difference. Paid vacation days because everyone needs a little R&R. An epic Annual Christmas Party—celebrate the season in style! Christmas Bonus based on tenure—rewarding your loyalty. Employee Vehicle Purchase Program (yes, you could be driving a sweet ride!). Discounts on parts and services to keep your wheels turning smoothly! Free lunches every Saturday, because we believe in fueling your greatness. Production bonuses with huge potential earnings—seriously, the sky’s the limit! Responsibilities
Respond to customer inquiries via phone, email, or chat with professionalism. Schedule service appointments to keep operations running smoothly. Make follow-up and retention calls to keep customers happy and returning. Maintain high customer satisfaction by listening, providing accurate information, and delivering excellent service. Collaborate with Service Advisors and the Parts Department to ensure appointments are scheduled and customers are informed of changes. Keep the customer database accurate and up-to-date. Meet and strive to exceed monthly performance goals. Requirements
A high school diploma or equivalent. A valid driver’s license. Ability to work assigned shifts with punctuality and reliability. Excellent communication skills—verbal, written, and digital. Ability to juggle multiple tasks in a fast-paced environment. Strong organizational skills and attention to detail. Computer skills, including basic software usage. Bonus points if you have experience in the automotive industry; if not, training will be provided. Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Jim Keras Subaru- Covington Pike by 2x.
#J-18808-Ljbffr