DiPasquale Moore
Intake Coordinator
Kansas City, Missouri
Previous sales experience required!
Available schedules:
10 a.m. - 7 p.m. Tuesday-Friday with 8 a.m. - 5 p.m. Saturday
8 a.m. - 5 p.m. Monday-Friday
10 a.m. - 7 p.m. Monday-Thursday, 8 a.m. - 5 p.m. Sunday
Compensation:
Competitive base salary plus up to
$5,000
in monthly bonus!
Requirements:
High School Diploma or GED; 1 year previous sales experience required; Spanish/English bilingual a plus!
MIKE’S GOT THIS! – DiPasquale Moore is a premier personal injury law firm headquartered in Kansas City, Missouri. Founded in 2013 by Mike DiPasquale and Jason Moore, the firm provides professional and compassionate legal representation after a personal injury.
Purpose and Value to the Team:
As integral members of our firm, our Intake team should "sell" our firm to potential new clients. The Intake team provides a vital service as the initial introduction of our firm to potential clients via phone, email, and text. Each Intake team member has a significant impact on client satisfaction, client retention and overall success.
Intake Coordinator Duties & Responsibilities:
Manage the full Intake sales process from incoming call through signature of our Firm Representation Agreement, while providing great customer service. This process can contain the following:
Answer inbound calls from potential clients
Educate the potential client on the firm’s capabilities to achieve the maximum financial recovery from their injury
Work collaboratively with Attorneys and other teams to determine case eligibility
Follow up with potential clients throughout the Intake process to answer questions or address concerns
Coordinate with Investigators and Attorneys for in-home client visits and initial consultations when necessary
Work closely with other Intake team members to balance workload and contribute to the overall team’s success
Actively impact the Intake team’s results in achieving weekly, monthly, and annual targets
Safeguard client privacy & confidentiality
Manage multiple calendars and referral databases
Verbal and written communications skills required in English; bilingual abilities are a plus
Knowledge and Skills:
A quick thinker with strong interpersonal skills
An excellent verbal communicator who is capable of spending most of the day on the phone
Empathetic throughout conversations with clients
A detail-oriented multitasker who can effectively manage their time
A goal-setter who holds themselves accountable to their results
Ability to successfully manage pipeline of potential clients from initial call through sign-up
Dedicated to following up with potential client(s) for maximum results
Employee Perks:
Benefits package – Health, Vision & Dental Insurance
3 weeks (120) hours of PTO
401(k) matching retirement plan – up to 4% match
Paid Holidays
Free on-site parking garage
Work-life balance
Stability - become an integral member of an energetic team in a growing law firm
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
DiPasquale Moore, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Previous sales experience required!
Available schedules:
10 a.m. - 7 p.m. Tuesday-Friday with 8 a.m. - 5 p.m. Saturday
8 a.m. - 5 p.m. Monday-Friday
10 a.m. - 7 p.m. Monday-Thursday, 8 a.m. - 5 p.m. Sunday
Compensation:
Competitive base salary plus up to
$5,000
in monthly bonus!
Requirements:
High School Diploma or GED; 1 year previous sales experience required; Spanish/English bilingual a plus!
MIKE’S GOT THIS! – DiPasquale Moore is a premier personal injury law firm headquartered in Kansas City, Missouri. Founded in 2013 by Mike DiPasquale and Jason Moore, the firm provides professional and compassionate legal representation after a personal injury.
Purpose and Value to the Team:
As integral members of our firm, our Intake team should "sell" our firm to potential new clients. The Intake team provides a vital service as the initial introduction of our firm to potential clients via phone, email, and text. Each Intake team member has a significant impact on client satisfaction, client retention and overall success.
Intake Coordinator Duties & Responsibilities:
Manage the full Intake sales process from incoming call through signature of our Firm Representation Agreement, while providing great customer service. This process can contain the following:
Answer inbound calls from potential clients
Educate the potential client on the firm’s capabilities to achieve the maximum financial recovery from their injury
Work collaboratively with Attorneys and other teams to determine case eligibility
Follow up with potential clients throughout the Intake process to answer questions or address concerns
Coordinate with Investigators and Attorneys for in-home client visits and initial consultations when necessary
Work closely with other Intake team members to balance workload and contribute to the overall team’s success
Actively impact the Intake team’s results in achieving weekly, monthly, and annual targets
Safeguard client privacy & confidentiality
Manage multiple calendars and referral databases
Verbal and written communications skills required in English; bilingual abilities are a plus
Knowledge and Skills:
A quick thinker with strong interpersonal skills
An excellent verbal communicator who is capable of spending most of the day on the phone
Empathetic throughout conversations with clients
A detail-oriented multitasker who can effectively manage their time
A goal-setter who holds themselves accountable to their results
Ability to successfully manage pipeline of potential clients from initial call through sign-up
Dedicated to following up with potential client(s) for maximum results
Employee Perks:
Benefits package – Health, Vision & Dental Insurance
3 weeks (120) hours of PTO
401(k) matching retirement plan – up to 4% match
Paid Holidays
Free on-site parking garage
Work-life balance
Stability - become an integral member of an energetic team in a growing law firm
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
DiPasquale Moore, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#J-18808-Ljbffr