Maricopa Community College district
Administrative Specialist (Specially Funded)
Maricopa Community College district, Tempe, Arizona, us, 85285
Administrative Specialist (Specially Funded)
Job ID:
321954
Location:
Rio Salado Community College
Full/Part Time:
Regular
Funding Information:
This is a grant funded assignment with a projected end date of 06-30-2026 with renewal based on available funds and the needs of MCCCD.
Salary:
$19.17 - $22.17/hourly, DOE
Grade:
107
Work Schedule:
Monday - Friday, 8am - 5pm; some evenings and weekends may be required
Work Calendar:
12 Months
Job Summary Works within the membership department at the Division of Public Service to provide customer service to public radio members. Enters new and relevant data including checks and credit cards into a Customer Relationship Management (CRM) system with the intent of tracking donor information. Answers phones, sends email and texts to members for the purposes of stewarding donor relationships.
Essential Functions
45% - Performs tasks related to customer service operations, including handling phone inquiries, email correspondence, and the preparation of written communications.
40% - Oversees CRM data management, ensuring accurate entry of checks and credit card contributions into member accounts, monitoring donor activity, updating member information, and retrieving data for reporting purposes.
15% - Collaborates with the team to support the execution of mailings, text messaging campaigns, and email communications.
Minimum Qualifications Associate's Degree from a regionally accredited institution and one year of clerical, administrative office support or related experience.
OR
An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.
Desired Qualifications
A. Two (2) or more years experience in customer service skills demonstrated by working in a non-profit environment
B. Experience utilizing a customer database system for the purposes of tracking donor/client activity
C. One (1) year working in accounts receivable activities generating and reconciling accounts
Special Working Conditions Travel to campus during interview/selection process will be at candidate's own expense. Will be required to travel or be assigned to all MCCCD locations. May require numerous evenings or weekends. May require prolonged periods of viewing a computer screen. May be required to lift or carry up to #25 lbs. Possession of a valid State of Arizona Class D Driver's License is required; employee must meet district minimum standards regarding driving: https://www.maricopa.edu/about/careers/application-information#mvd
OR
(If moving from out of state) Possession of a valid State Class D Driver's License is required; employee must meet district minimum standards regarding driving: https://www.maricopa.edu/about/careers/application-information#mvd
How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.
Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
Indicate whether former or current employment is Full-Time or Part-Time employment (must include number of hours worked).
Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
Posting Close Date Open until filled. First Review October 17, 2025. Applications received after the review date may not be screened.
EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance.
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. Rio Salado College's Title IX/504 Coordinator is O.Tafari Osayande, o.tafari.osayande@riosalado.edu, 480-517-8196.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
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321954
Location:
Rio Salado Community College
Full/Part Time:
Regular
Funding Information:
This is a grant funded assignment with a projected end date of 06-30-2026 with renewal based on available funds and the needs of MCCCD.
Salary:
$19.17 - $22.17/hourly, DOE
Grade:
107
Work Schedule:
Monday - Friday, 8am - 5pm; some evenings and weekends may be required
Work Calendar:
12 Months
Job Summary Works within the membership department at the Division of Public Service to provide customer service to public radio members. Enters new and relevant data including checks and credit cards into a Customer Relationship Management (CRM) system with the intent of tracking donor information. Answers phones, sends email and texts to members for the purposes of stewarding donor relationships.
Essential Functions
45% - Performs tasks related to customer service operations, including handling phone inquiries, email correspondence, and the preparation of written communications.
40% - Oversees CRM data management, ensuring accurate entry of checks and credit card contributions into member accounts, monitoring donor activity, updating member information, and retrieving data for reporting purposes.
15% - Collaborates with the team to support the execution of mailings, text messaging campaigns, and email communications.
Minimum Qualifications Associate's Degree from a regionally accredited institution and one year of clerical, administrative office support or related experience.
OR
An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.
Desired Qualifications
A. Two (2) or more years experience in customer service skills demonstrated by working in a non-profit environment
B. Experience utilizing a customer database system for the purposes of tracking donor/client activity
C. One (1) year working in accounts receivable activities generating and reconciling accounts
Special Working Conditions Travel to campus during interview/selection process will be at candidate's own expense. Will be required to travel or be assigned to all MCCCD locations. May require numerous evenings or weekends. May require prolonged periods of viewing a computer screen. May be required to lift or carry up to #25 lbs. Possession of a valid State of Arizona Class D Driver's License is required; employee must meet district minimum standards regarding driving: https://www.maricopa.edu/about/careers/application-information#mvd
OR
(If moving from out of state) Possession of a valid State Class D Driver's License is required; employee must meet district minimum standards regarding driving: https://www.maricopa.edu/about/careers/application-information#mvd
How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.
Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
Indicate whether former or current employment is Full-Time or Part-Time employment (must include number of hours worked).
Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
Posting Close Date Open until filled. First Review October 17, 2025. Applications received after the review date may not be screened.
EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance.
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. Rio Salado College's Title IX/504 Coordinator is O.Tafari Osayande, o.tafari.osayande@riosalado.edu, 480-517-8196.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
#J-18808-Ljbffr