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Nuvision Federal Credit Union

Collector I

Nuvision Federal Credit Union, Wyoming, Ohio, United States

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Overview

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Collector I

role at

Nuvision Federal Credit Union . This position is responsible for the timely collection of delinquent loans. Works within the established department policies and procedures to ensure that the credit union’s delinquency is within parameters established by management. Adds value to the credit union by reviewing delinquent accounts and taking the appropriate action necessary to ensure the credit union receives payments. Appropriate action taken at the appropriate time reduces credit union losses. Responsibilities

Reviews and works assigned delinquent accounts. Contacts delinquent accounts by phone and mail. Advises and counsels members of necessary actions and strategies for debt repayment following credit union policy, procedures and applicable state and federal laws including the FDCPA. Ensures documentation of all work done is accurate and complete. Recommends vehicles for repossession. Conducts skip tracing for locating members as necessary. Makes recommendations for extensions or deferments. Stays current on collection process knowledge, legal/regulatory requirements and trends. Supports and participates in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Other related duties as assigned. Maintains member and other sensitive information with confidentiality. Works with each member for a positive resolution for the member and NuVision Federal Credit Union. Treats team members and members with respect. Qualifications

Must possess 1 year of hands-on collection experience, dealing with real estate, secured and unsecured loans and repossessions. Must have a strong background in the Fair Debt Collection Practice Act. Working knowledge of general collection practices. Must have computer proficiency and working knowledge of Microsoft Office and products including Word, Excel and Outlook. Good time management skills and ability to multi-task and prioritize work. Strong attention to detail. Good written and verbal communication skills. Ability to work in a fast paced goal oriented environment. Good organizational, follow-through, negotiation, and problem solving skills. Commitment to excellent customer service. Education

High School Diploma or GED Required. Formal education in business administration or related field preferred. Website

nuvisionfederal.com/careers Benefits

Medical Dental Vision Life Insurance Flexible Spending Account 401(k) Matching Paid Time Off Training Provided Tuition Reimbursement Covid-19 Precautions

Remote Interview Process (some positions vary) Social Distancing and Mask Guidelines in place Additional Details

Seniority level: Entry level Employment type: Full-time Job function: Accounting/Auditing and Finance Industries: Banking Referrals increase your chances of interviewing at Nuvision Federal Credit Union by 2x. Get notified about new Collector jobs in

Wyoming, United States .

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