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Patient Service Specialist (PSS) FLOAT Position
SSM Health Physical Therapy - Outpatient Division
New Ballas Float
Monday – Friday – Hours vary between 7:00 am and 7:00 pm. A schedule of 40 hours will be sent on Fridays for the following Monday through Friday.
Our float positions travel to different clinics daily to cover call-ins, medical leaves, FMLA, vacation time, etc. in the St. Louis Metro area. Some days you will be required to go to two clinics in one day. This position requires flexibility, as your schedule may change day of.
Clinics are open from 7/7:30 am to 6:30/7 pm. We reimburse mileage after 40 miles for the day; the average commute is 20 miles to work and 20 miles home, and we cover any mileage beyond that. Must be willing to float/travel into St. Louis County and surrounding counties, including Illinois (Madison/St. Claire/Monroe), Jefferson County, St. Charles County, and Warren County.
This is an entry-level position. Starting pay is $19.00 per hour and increases based on experience. Looking for a customer service‑oriented person to handle front‑office activities in a fast-paced environment. The role involves check‑in, check‑out, insurance verifications, scheduling, reporting, faxing, scanning, and other office duties, providing outstanding customer service to patients and staff.
Responsibilities
Greets patients
Answers phones
Patient intake and data entry
Insurance verification and pre‑authorization
Schedules patient appointments
Operates front office of outpatient centers
Supports therapists and therapy assistants
Daily cash balancing and weekly banking deposits
Minimum Qualifications
High school diploma or equivalent
Basic computer skills: keyboard familiarity, word processing, office procedures, filing, verbal and written communication, fax, photocopying
Customer service and interpersonal skills to communicate effectively with staff members, support personnel, patients, physicians, and community members
Preferred Experience
One year in a medical office setting that requires multitasking
Knowledge of health insurance
Seniority Level Entry level
Employment Type Full time
Job Function Other, Hospitals and Health Care
#J-18808-Ljbffr
New Ballas Float
Monday – Friday – Hours vary between 7:00 am and 7:00 pm. A schedule of 40 hours will be sent on Fridays for the following Monday through Friday.
Our float positions travel to different clinics daily to cover call-ins, medical leaves, FMLA, vacation time, etc. in the St. Louis Metro area. Some days you will be required to go to two clinics in one day. This position requires flexibility, as your schedule may change day of.
Clinics are open from 7/7:30 am to 6:30/7 pm. We reimburse mileage after 40 miles for the day; the average commute is 20 miles to work and 20 miles home, and we cover any mileage beyond that. Must be willing to float/travel into St. Louis County and surrounding counties, including Illinois (Madison/St. Claire/Monroe), Jefferson County, St. Charles County, and Warren County.
This is an entry-level position. Starting pay is $19.00 per hour and increases based on experience. Looking for a customer service‑oriented person to handle front‑office activities in a fast-paced environment. The role involves check‑in, check‑out, insurance verifications, scheduling, reporting, faxing, scanning, and other office duties, providing outstanding customer service to patients and staff.
Responsibilities
Greets patients
Answers phones
Patient intake and data entry
Insurance verification and pre‑authorization
Schedules patient appointments
Operates front office of outpatient centers
Supports therapists and therapy assistants
Daily cash balancing and weekly banking deposits
Minimum Qualifications
High school diploma or equivalent
Basic computer skills: keyboard familiarity, word processing, office procedures, filing, verbal and written communication, fax, photocopying
Customer service and interpersonal skills to communicate effectively with staff members, support personnel, patients, physicians, and community members
Preferred Experience
One year in a medical office setting that requires multitasking
Knowledge of health insurance
Seniority Level Entry level
Employment Type Full time
Job Function Other, Hospitals and Health Care
#J-18808-Ljbffr