Joyce Windows, Sunrooms & Baths
Appointment Setter / Retention Specialist
Joyce Windows, Sunrooms & Baths, Cleveland, Ohio, us, 44101
Appointment Setter / Retention Specialist
3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Joyce Windows, Sunrooms & Baths provided pay range
This range is provided by Joyce Windows, Sunrooms & Baths. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$50,000.00/yr - $65,000.00/yr In-Office Only - 100% Outbound Calls
About The Opportunity
Joyce Windows, Sunrooms & Baths is a well-established, family-owned home improvement company with a long history of helping homeowners upgrade their living spaces. We're growing fast and looking for energetic, phone-savvy individuals to join our in-house call center team.
This is a
full-time, in-office position
focused entirely on
outbound calls
to potential and past customers. You'll play a critical role in helping homeowners schedule their free design consultations and in reviving leads that previously went cold.
What You'll Do
Make outbound calls to warm and hot leads—no cold calling required Set in-home appointments for our sales team Reconnect with past customers and leads to spark renewed interest Overcome objections and build rapport quickly over the phone Enter call notes and appointment details into our CRM system Consistently hit daily and weekly goals for appointments and dials
Who We're Looking For
Must have previous experience in outbound phone sales, telemarketing, or appointment setting Strong communicator with confidence, energy, and resilience Driven by results and able to handle rejection professionally Organized and dependable—someone who shows up on time and ready to work Comfortable working in a fast-paced, performance-driven environment Basic computer proficiency for CRM and scheduling systems
What We Offer
Hourly base pay plus commission on every confirmed appointment Performance bonuses for hitting or exceeding targets Paid training and daily coaching Opportunities for growth into lead or team supervisor roles Positive, competitive team environment Full-time schedule in a secure, climate-controlled office Health and dental insurance options available
Schedule
Full-time, Monday through Friday and weekend shifts Day and evening hours available All work is performed on-site at our Berea, OH location
This Position is Perfect For You If:
You love being on the phone and don't shy away from outbound calling You're money-motivated and thrive in a high-energy environment You're excited about helping homeowners connect with a trusted remodeling company You want a stable position with real opportunity to grow
Apply Now
If you're a phone pro who's ready to work hard, earn big, and grow with a top-tier company—we want to meet you. Send us your resume today and start a rewarding new chapter with Joyce Windows, Sunrooms & Baths. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Joyce Windows, Sunrooms & Baths by 2x Get notified about new Appointment Setter jobs in
Cleveland, OH . Broadview Heights, OH $18 - $22 2 weeks ago Office Admin, Customer Service & Executive Assistant
Referral & Appointment Coordinator - Advanced Lap / Bariatric Office
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Joyce Windows, Sunrooms & Baths provided pay range
This range is provided by Joyce Windows, Sunrooms & Baths. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$50,000.00/yr - $65,000.00/yr In-Office Only - 100% Outbound Calls
About The Opportunity
Joyce Windows, Sunrooms & Baths is a well-established, family-owned home improvement company with a long history of helping homeowners upgrade their living spaces. We're growing fast and looking for energetic, phone-savvy individuals to join our in-house call center team.
This is a
full-time, in-office position
focused entirely on
outbound calls
to potential and past customers. You'll play a critical role in helping homeowners schedule their free design consultations and in reviving leads that previously went cold.
What You'll Do
Make outbound calls to warm and hot leads—no cold calling required Set in-home appointments for our sales team Reconnect with past customers and leads to spark renewed interest Overcome objections and build rapport quickly over the phone Enter call notes and appointment details into our CRM system Consistently hit daily and weekly goals for appointments and dials
Who We're Looking For
Must have previous experience in outbound phone sales, telemarketing, or appointment setting Strong communicator with confidence, energy, and resilience Driven by results and able to handle rejection professionally Organized and dependable—someone who shows up on time and ready to work Comfortable working in a fast-paced, performance-driven environment Basic computer proficiency for CRM and scheduling systems
What We Offer
Hourly base pay plus commission on every confirmed appointment Performance bonuses for hitting or exceeding targets Paid training and daily coaching Opportunities for growth into lead or team supervisor roles Positive, competitive team environment Full-time schedule in a secure, climate-controlled office Health and dental insurance options available
Schedule
Full-time, Monday through Friday and weekend shifts Day and evening hours available All work is performed on-site at our Berea, OH location
This Position is Perfect For You If:
You love being on the phone and don't shy away from outbound calling You're money-motivated and thrive in a high-energy environment You're excited about helping homeowners connect with a trusted remodeling company You want a stable position with real opportunity to grow
Apply Now
If you're a phone pro who's ready to work hard, earn big, and grow with a top-tier company—we want to meet you. Send us your resume today and start a rewarding new chapter with Joyce Windows, Sunrooms & Baths. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Joyce Windows, Sunrooms & Baths by 2x Get notified about new Appointment Setter jobs in
Cleveland, OH . Broadview Heights, OH $18 - $22 2 weeks ago Office Admin, Customer Service & Executive Assistant
Referral & Appointment Coordinator - Advanced Lap / Bariatric Office
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr