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CMA CGM

Air Customer Service Administrator JFK

CMA CGM, New York, New York, us, 10261

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CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation, and distribution management services. It provides supply chain support, logistics consultation, industry-specific customization, global freight management, and system implementation. At CEVA, we put people first and strive for better ways in everything we do. Our culture is embodied by

Boldness ,

Imagination ,

Exemplary , and

Excellence . With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage a safe, inclusive work environment. Hourly Range:

$26.44 - $28.84 YOUR ROLE

Receives inbound freight shipments from points of origin by performing the following duties: WHAT ARE YOU GOING TO DO?

Receives freight, documentation, and waybilling; assesses charges; and collects fees for shipments. Opens a file on the dedicated software system for each shipment received. Responds to inquiries by fax, email, or telephone. Negotiates with domestic customers, and acts as an intermediary for foreign customers, to resolve problems and reach mutual agreements. Examines invoices and shipping manifests for conformity to tariff and customs regulations. Contracts customs officials to facilitate the release of incoming freight and resolve customs delays. Itemizes changes, prepares freight bills, accepts payments, and issues refunds. Notifies consignees of shipment delays and provides PODs to shippers if requested. Examines documents such as invoices, bills of lading, and shipping statements to verify merchandise weights or volumes conversion into the system used by other countries. Converts foreign currency figures into U.S. dollars or other domestic currencies. Calculates duties or tariffs to be paid on merchandise. Corresponds with foreign companies. WHAT ARE WE LOOKING FOR?

High School Diploma or GED, with a minimum of six months to one year of related experience. Customer-focused attitude. Ability to learn all aspects of the team’s work and provide coverage and assistance as needed. Good analytical skills and strong PC skills. Thorough knowledge of sea freight products and environment. Self-starter with disciplined, leadership, and motivational abilities. WHAT DO WE HAVE TO OFFER?

We foster a culture of recognition, growth, and development. Our benefits include competitive Paid Time Off, 401(k), health insurance, and discounts on gym memberships, retail, travel, car, and hospitality brands, including pet insurance. We support collaboration and teamwork to achieve shared goals. We are committed to fair compensation for your hard work. ABOUT TOMORROW

We value your professional and personal growth, offering numerous career opportunities within CEVA. This role can be a stepping stone in your career, whether staying in the same area or exploring new fields like sales or supply chain. Join CEVA for a challenging and rewarding career. #LI-MC2 We are committed to creating a safe and healthy work environment and offer: A Competitive Compensation Package, Comprehensive Health & Dental Benefits Professional Development Opportunities Continuing Education CEVA is an equal opportunity employer committed to diversity and inclusion. Accommodations are available upon request for candidates with disabilities. Only successful candidates will be contacted for an interview. We thank all applicants for their interest.

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