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MGM Resorts International

Front Desk Clerk - Vdara

MGM Resorts International, Port Chester, New York, United States

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Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB As a Front Desk Representative at Vdara, you will warmly welcome each guest and take the time to understand their individual stories and needs. With your genuine care and attention, you’ll create personalized moments that surprise, delight, and leave a lasting impression long after their stay.

THE STARTING RATE $19 per hour

THE DAY-TO-DAY

Welcome guests to the property and the MGM Resorts family by providing memorable service, anticipating guest needs and responding to and resolving any guest complaints in alignment with S.H.O.W. Service Basics

Deliver a seamless and professional experience managing early and late property arrivals/departures and walk-ins and all other tasks associated with guest room check-ins and check-outs

Enhance guest experience through offering upgraded accommodations where available in accordance with authorized programs and processes and promoting M life enrollment and benefits to our guests

Partner with Housekeeping and other related departments to meet guest expectations and special requests

Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and demonstrate responsibility in balancing all cash and cash equivalent transactions using property cash handling procedures

Control and issue keys while promoting security, privacy, and confidentiality of all guests while providing a relaxing and hassle-free experience from start to finish

THE IDEAL CANDIDATE

High School Diploma or GED required

1+ Years of face-to-face guest service experience preferred

Work varied shifts, to include weekends and holidays required

THE PERKS & BENEFITS

Health & Income Protection benefits (for eligible employees)

Professional and personal development opportunities through employee programs and network groups

Free meals in our employee dining room

Free parking on and off shift at all MGM Resorts properties

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts

Are you ready to

JOIN THE SHOW ? Apply today!

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