MDS Communications Corporation
Call Center Representative - Mesa Call Center
MDS Communications Corporation, Arizona City, Arizona, United States, 85123
Overview
MDS Communications is looking to hire Call Center Representatives. Join a team that partners with national nonprofits to lead fundraising programs and donor communications. We are a faith-based company rooted in Christian values and uphold ethical compliance across all states. Responsibilities
Receive in-depth training. Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients. Call for 4-8 different clients over the course of an 8-hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of 20–30 seconds between calls. Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a script approved by our clients. Secure financial gifts from donors and prospective donors on behalf of our clients. Maintain minimum fundraising and productivity metrics. Qualifications
1 year or more of successful outbound telemarketing experience or a strong general employment record with long-term stability Basic computer skills A commitment and enthusiasm for charitable and non-profit causes we represent A willingness to learn Persistence Benefits
Hourly rate: $15.70-$17.20 for 40-hour shifts (depending on schedule) Participation in our performance bonus program Paid break time Health insurance eligibility after 2 months; MDS pays 75% of base premiums Paid time off Opportunity to transition to working from home after establishing yourself in the call center Potential advancement to management roles, Inbound Donor Services positions, and portfolio management for donors Note: MDS Communications is a recovery-friendly workplace and supports sobriety and respectful treatment among employees.
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MDS Communications is looking to hire Call Center Representatives. Join a team that partners with national nonprofits to lead fundraising programs and donor communications. We are a faith-based company rooted in Christian values and uphold ethical compliance across all states. Responsibilities
Receive in-depth training. Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients. Call for 4-8 different clients over the course of an 8-hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of 20–30 seconds between calls. Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a script approved by our clients. Secure financial gifts from donors and prospective donors on behalf of our clients. Maintain minimum fundraising and productivity metrics. Qualifications
1 year or more of successful outbound telemarketing experience or a strong general employment record with long-term stability Basic computer skills A commitment and enthusiasm for charitable and non-profit causes we represent A willingness to learn Persistence Benefits
Hourly rate: $15.70-$17.20 for 40-hour shifts (depending on schedule) Participation in our performance bonus program Paid break time Health insurance eligibility after 2 months; MDS pays 75% of base premiums Paid time off Opportunity to transition to working from home after establishing yourself in the call center Potential advancement to management roles, Inbound Donor Services positions, and portfolio management for donors Note: MDS Communications is a recovery-friendly workplace and supports sobriety and respectful treatment among employees.
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