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SeaWorld Parks & Entertainment

Investigator

SeaWorld Parks & Entertainment, San Antonio, Texas, United States, 78208

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Investigator

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SeaWorld Parks & Entertainment .

At SeaWorld, we’re passionate about caring for animals. We have already rescued over 40,000 animals (and counting!). We seek enthusiastic, dedicated, and hard‑working individuals to become our Ambassadors and help bring joy, excitement, and lasting memories to people worldwide.

What You Get To Do

Detect and contact shoplifters following the five elements of apprehension

Perform guest surveillance to detect and deter vandalism, unauthorized vending, and sexual predators while blending in with park guests

Conduct personnel surveillance in support of investigator or uniform security activities

Complete written reports on all activity

Assist in other areas of the department with tasks and duties when needed

Consistently practice safe work habits including use of personal protective equipment, lifting, driving, and reporting of unsafe situations

Consistently demonstrate courteous and professional behavior in all work aspects with all team members and guests

Work as part of a team to increase productivity while providing excellent guest service

Provide excellent guest service to guests and employees

Maintain a professional appearance that meets SEA grooming standards

What It Takes To Succeed

Must be at least 19 years old

Must have at least a high school diploma or equivalent

Two (2) years of industry experience dealing with retail sales loss prevention

Strong investigative skills related to shoplifter apprehensions

Applicant must be able to verify their loss prevention experience

Must have a valid driver’s license and be able to obtain a SEA driver’s license

Must be CPR, AED and First Aid certified

Must have a working knowledge of the English language with excellent verbal and written communication skills

Must possess basic computer/Windows software knowledge

Must be able to write comprehensive and accurate reports based on observations and interviews

Effectively manage conflict both verbally and physically

Must pass background screening and relevant written security exams

Must be able to multitask while maintaining a positive attitude to ensure excellent guest service

Must be able to stand, walk and work for prolonged periods of time in extreme weather conditions

Must be willing to work a flexible schedule, including weekdays, weekends, evenings, and holidays

Consistently practice safe work habits including use of personal protective equipment, lifting and reporting of unsafe situations

Must comply with and ensure team members comply with all SEA grooming guidelines and employment standards

Must complete all legal, company and department training requirements within established timelines

Benefits

FREE park admission

Discounts on park admission tickets and passes for family and friends

Park discounts on food, merchandise, etc.

Scholarship opportunities

Exclusive employee events and giveaways

EEO Employer SeaWorld Parks & Entertainment is an Equal Opportunity Employer. All applicants will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, pregnancy, gender identity, expression, disability, or covered veteran status.

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