Tennessee Board of Regents (TBR)
Student Services Specialist I, Southeast Campus
Tennessee Board of Regents (TBR), Nashville, Tennessee, United States, 37247
Student Services Specialist I, Southeast Campus
Join to apply for the
Student Services Specialist I, Southeast Campus
role at
Tennessee Board of Regents (TBR) Student Services Specialist I, Southeast Campus
2 days ago Be among the first 25 applicants Join to apply for the
Student Services Specialist I, Southeast Campus
role at
Tennessee Board of Regents (TBR) Title:
Student Services Specialist I, Southeast Campus
Position Summary
This front desk position will be the first point of contact for new, continuing and prospective students. It is responsible for assessing student questions and determining the appropriate actions to take, as well as providing the information needed to enroll and be successful at Nashville State.
Essential Job Functions/Job Duties And Responsibilities
Provides general information regarding admissions, financial aid, career services, and student records to prospective students, faculty, staff, and the general public. Provides student-centered services via various platforms while maintaining a professional and congenial demeanor. Processes student requests for enrollment services.
Assists students with using computer kiosks for admissions and financial aid services. Schedules appointments, coordinates access and distributes documents to other departments across campus. Helps facilitate the resolution of student issues. Captures, reports and evaluates feedback for services provided in each student interaction. Collaborates in the evaluation of creative approaches to promote/advertise NSCC to prospective students.
Required Qualifications
High school diploma
Minimum Two Years’ Customer Service Experience
Proficiency in basic computer software
Excellent oral communication skills
Preferred Qualifications
Associate’s degree or higher
Two years’ experience working in higher education
Multilingual, preferably in Spanish and/or Arabic
Experience with Banner
General knowledge of student services policies and procedures
Knowledge, Skills And Abilities
Intermediate to advanced computer skills. Aptitude for analyzing student questions and requests. Strong interpersonal and communication skills. The ability to work effectively with a wide range of constituencies in a varied community. Ability to work occasional weekends and evenings.
Open Until Filled:
Yes
Rate of Pay:
$31,239.00 - $37,479.00 depending on experience
Special Instructions to Applicants:
Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Education and Training Industries Higher Education Referrals increase your chances of interviewing at Tennessee Board of Regents (TBR) by 2x Get notified about new Student Services Specialist jobs in
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Join to apply for the
Student Services Specialist I, Southeast Campus
role at
Tennessee Board of Regents (TBR) Student Services Specialist I, Southeast Campus
2 days ago Be among the first 25 applicants Join to apply for the
Student Services Specialist I, Southeast Campus
role at
Tennessee Board of Regents (TBR) Title:
Student Services Specialist I, Southeast Campus
Position Summary
This front desk position will be the first point of contact for new, continuing and prospective students. It is responsible for assessing student questions and determining the appropriate actions to take, as well as providing the information needed to enroll and be successful at Nashville State.
Essential Job Functions/Job Duties And Responsibilities
Provides general information regarding admissions, financial aid, career services, and student records to prospective students, faculty, staff, and the general public. Provides student-centered services via various platforms while maintaining a professional and congenial demeanor. Processes student requests for enrollment services.
Assists students with using computer kiosks for admissions and financial aid services. Schedules appointments, coordinates access and distributes documents to other departments across campus. Helps facilitate the resolution of student issues. Captures, reports and evaluates feedback for services provided in each student interaction. Collaborates in the evaluation of creative approaches to promote/advertise NSCC to prospective students.
Required Qualifications
High school diploma
Minimum Two Years’ Customer Service Experience
Proficiency in basic computer software
Excellent oral communication skills
Preferred Qualifications
Associate’s degree or higher
Two years’ experience working in higher education
Multilingual, preferably in Spanish and/or Arabic
Experience with Banner
General knowledge of student services policies and procedures
Knowledge, Skills And Abilities
Intermediate to advanced computer skills. Aptitude for analyzing student questions and requests. Strong interpersonal and communication skills. The ability to work effectively with a wide range of constituencies in a varied community. Ability to work occasional weekends and evenings.
Open Until Filled:
Yes
Rate of Pay:
$31,239.00 - $37,479.00 depending on experience
Special Instructions to Applicants:
Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Education and Training Industries Higher Education Referrals increase your chances of interviewing at Tennessee Board of Regents (TBR) by 2x Get notified about new Student Services Specialist jobs in
Nashville, TN . Student Services Specialist III, North Davidson
Student Services Specialist I, Southeast Campus (Part-time Regular)
Nashville, TN $19,897.00-$23,874.00 1 year ago Student Success Advisor, School of Health Sciences
Resident Assistant in Vienna, Global Learning (Fall Semester August - December 2025)
Program Coordinator - Watkins Community Education
Coordinator- COP- Student Affairs, Admissions
COM, Office of Int Clinical Education - Administrative Assistant
Nashville, TN $44,148.00-$55,186.00 1 month ago Educator Scholars Success Coordinator - College of Education
Frist College of Medicine, Office of Student Affairs and Belonging - Office Assistant
Graduate Enrollment Counselor, Pfeffer Graduate School of Business
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr