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CUSA, LLC

Hotel General Manager

CUSA, LLC, Nashville, Tennessee, United States, 37247

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Hotel General Manager CUSA, LLC, one of the most successful hotel management companies in the industry, is searching for a Hotel General Manager. Major brand extended stay experience to include Mainstay Suites by Choice and Candlewood by IHG. When joining our team, you will be a part of a company that prides itself on providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners.

Responsibilities

Lead the team with daily oversight of all hotel departments to achieve top‑line revenue.

Manage expenses and payroll to ensure bottom‑line profitability.

Build and develop the team, providing ongoing brand training.

Adhere to brand standards and enforce brand training.

Manage expenses and implement cost‑cutting measures.

Exceed fair share metrics for brand customer service and enrollment goals.

Achieve STR performance metrics for MPI, ARI, RGI.

Provide exceptional guest service to drive loyalty and improve Guest Love indexes.

Qualifications The ideal candidate will have experience in hotel management, with a proven track record of driving revenue and profitability, as well as building high‑performing teams and maintaining brand standards. Familiarity with STR metrics and guest satisfaction programs is preferred.

Seniority Level Director

Employment Type Full‑time

Job Function Management and Manufacturing

Industries Hospitality

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