Tennessee Orthopaedic Alliance, East Tennessee
Front Office Coordinator
Tennessee Orthopaedic Alliance, East Tennessee, Oak Ridge, Tennessee, United States, 37830
Front Office Coordinator
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General Summary A nonexempt position responsible for initial patient contact and front office duties associated with a patient appointment to a physician’s office.
Essential Job Responsibilities
Looks patients in the eye and welcomes patients with excellent customer service.
Checks in and/or checks out patients for physician appointments.
Verifies patient’s demographics, PCP, referring physician, insurance coverage and co-pay at time of visit.
Enters patient demographic information in the practice management system.
Verifies and distributes patient history.
Scans/sorts all forms related to front office processes.
Manages and coordinates all internal referrals.
Schedules return appointments for patients.
Collects copayments, patient balances, and form fees.
Distributes requested documents to patients.
Completes and balances end-of-day batch processes.
Maintains and communicates patient wait times.
Requirements
Education: High school diploma.
Experience: Minimum two years medical office experience preferred.
Job Details
Seniority Level: Entry level
Employment Type: Full-time
Job Function: Other
Industry: Hospitals and Health Care
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General Summary A nonexempt position responsible for initial patient contact and front office duties associated with a patient appointment to a physician’s office.
Essential Job Responsibilities
Looks patients in the eye and welcomes patients with excellent customer service.
Checks in and/or checks out patients for physician appointments.
Verifies patient’s demographics, PCP, referring physician, insurance coverage and co-pay at time of visit.
Enters patient demographic information in the practice management system.
Verifies and distributes patient history.
Scans/sorts all forms related to front office processes.
Manages and coordinates all internal referrals.
Schedules return appointments for patients.
Collects copayments, patient balances, and form fees.
Distributes requested documents to patients.
Completes and balances end-of-day batch processes.
Maintains and communicates patient wait times.
Requirements
Education: High school diploma.
Experience: Minimum two years medical office experience preferred.
Job Details
Seniority Level: Entry level
Employment Type: Full-time
Job Function: Other
Industry: Hospitals and Health Care
#J-18808-Ljbffr