Stratascorp Technologies
Watch Operator - (STRTS1003.6)
Stratascorp Technologies, Wahiawa, Hawaii, United States, 96786
Our team, in Wahiawa, HI has an immediate need for a Watch Operator with demonstrated experience supporting enterprise computer network users and supervising lower-level employees.
Responsibilities
Maintain 24x7x365 communication guard support for ships worldwide (approximately 160 ships)
Ensure quality control of all naval message traffic and emails into and out of our legacy systems servicing approximately 160 ships
Perform troubleshooting on legacy systems
Perform database maintenance, certify configuration files, and assist in resolving client problems on Lotus Notes R5
Manage the processing of general services messages via Defense Messaging System (DMDS) and C2OIX and ensure quality control of all incoming and outgoing naval message traffic
Supervise the performance of configurations, maintenance, and troubleshoot DMDS
Monitor queues hosted on exchange servers
Notify the MNOC manager of any malfunctions
Manage the resolution of various ships' trouble calls regarding Outlook access, email problems
Ensure proper completion of work orders and trouble calls via Remedy
Monitor and troubleshoot NIPRNET and SIPRNET operations
Assist clients via phone, email, and remote administration in resolving web browsing and email problems, Lightweight Directory Access Protocol (LDAP), and various network issues, password lockouts and resets through Active Directory
Verify SolarWinds to facilitate recovery from network outages, improve performance with advanced network and bandwidth monitoring, then provide the government with analysis of the impact to the fleet
Supervise support of Next Generation Wideband (NGW) satellite transport, which provides internet, e-mail, and phone service to approximately 100 MSC ships and units
Diagnose and resolve ships voice problems, assist the supervisor in troubleshooting system faults, malfunctions, outages, and various ships trouble calls
Monitor and troubleshoot cryptographic equipment and Secure Terminal Equipment (STE) and respond to and resolve client problems
Perform the loading, data transfer, and destruction of cryptographic equipment/material
Qualifications
Must possess TOP SECRET/SCI clearance
Must possess IAT II to include appropriate Computing Environment certification, in accordance with IAWF DoD 8570.01M
Progressive IT experience (5 years) including at least three (3) projects in technical areas that may include support of the following MSC C4 Systems, but are not limited to: CANES, COMPOSE, ADNS, NGW, SMIS-U, AR1, AR2, SMIS-C, ACG- V1, ACG- V2, PPTS, CENTRIX, GCCS-M, ACAS, MFOM, DHAMS, HBSS, SSAS, GMDSS, TACLANE KG-175, KG-194, KG-84, CYZ-10, and KIV-7, MNOCs
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Responsibilities
Maintain 24x7x365 communication guard support for ships worldwide (approximately 160 ships)
Ensure quality control of all naval message traffic and emails into and out of our legacy systems servicing approximately 160 ships
Perform troubleshooting on legacy systems
Perform database maintenance, certify configuration files, and assist in resolving client problems on Lotus Notes R5
Manage the processing of general services messages via Defense Messaging System (DMDS) and C2OIX and ensure quality control of all incoming and outgoing naval message traffic
Supervise the performance of configurations, maintenance, and troubleshoot DMDS
Monitor queues hosted on exchange servers
Notify the MNOC manager of any malfunctions
Manage the resolution of various ships' trouble calls regarding Outlook access, email problems
Ensure proper completion of work orders and trouble calls via Remedy
Monitor and troubleshoot NIPRNET and SIPRNET operations
Assist clients via phone, email, and remote administration in resolving web browsing and email problems, Lightweight Directory Access Protocol (LDAP), and various network issues, password lockouts and resets through Active Directory
Verify SolarWinds to facilitate recovery from network outages, improve performance with advanced network and bandwidth monitoring, then provide the government with analysis of the impact to the fleet
Supervise support of Next Generation Wideband (NGW) satellite transport, which provides internet, e-mail, and phone service to approximately 100 MSC ships and units
Diagnose and resolve ships voice problems, assist the supervisor in troubleshooting system faults, malfunctions, outages, and various ships trouble calls
Monitor and troubleshoot cryptographic equipment and Secure Terminal Equipment (STE) and respond to and resolve client problems
Perform the loading, data transfer, and destruction of cryptographic equipment/material
Qualifications
Must possess TOP SECRET/SCI clearance
Must possess IAT II to include appropriate Computing Environment certification, in accordance with IAWF DoD 8570.01M
Progressive IT experience (5 years) including at least three (3) projects in technical areas that may include support of the following MSC C4 Systems, but are not limited to: CANES, COMPOSE, ADNS, NGW, SMIS-U, AR1, AR2, SMIS-C, ACG- V1, ACG- V2, PPTS, CENTRIX, GCCS-M, ACAS, MFOM, DHAMS, HBSS, SSAS, GMDSS, TACLANE KG-175, KG-194, KG-84, CYZ-10, and KIV-7, MNOCs
#J-18808-Ljbffr