Franchise World Headquarters, LLC
Manager, Franchise Performance (N/E/S Dakota and SW Minnesota)
Franchise World Headquarters, LLC, Marshall, Minnesota, United States, 56258
Manager, Franchise Performance (N/E/S Dakota and SW Minnesota)
We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe. Manager Franchise Performance Territory: N/E/S Dakota and SW Minnesota Candidates must reside in or within commuting distance to Sioux Falls, SD OR Brookings, SD OR Watertown, SD, OR Marshall, MN Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there. At Subway, better is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead. Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey. About the Role: Reporting to the Director, Franchise Performance (DFP), the
Manager Franchise Performance (MFP)
performs a crucial role in overseeing the operations and growth of multiple franchise locations within a specified territory. The MFP is responsible for managing FZ relationships, communicating and advising on the strategic business direction, and partnering with FZs to drive restaurant performance and profitability across the full portfolio. Provides guidance to ensure adherence to Subway operations requirements and brand standards. The MFP is responsible for communicating the expected performance level of the locations and franchisees within their assigned territory in relation to the company's KPI's and metrics. They work closely with franchisees to ensure they are meeting operational and financial goals and implementing best practices. Responsibilities: Fostering and enhancing positive relationships with franchisees, gaining their respect and establishing the MFP as an important contributor to the business and a leader in the industry. Reviews all restaurant operating reports and audits, analyzes the data, and collaborates with franchisees to determine appropriate solutions. Drive accountability with franchisees to achieve specific restaurant and territory objectives. Provide guidance and instruction on operational and food safety during monthly restaurant visits in a designated territory. Building Relationships: Provides direction, guidance, and expertise to franchisees regarding restaurant operations, implementation of new products and programs, as well as the opening of new restaurants and the transfer of ownership. Coach, counsel, influence, and motivate franchisees on a portfolio level basis. Coach, counsel and influence franchisees to drive employee engagement and create better guest experience resulting in increased traffic, repeated sales, reduced staff turnover and overall experience. Development: Assists the DFP and cross-functional business teams with the development of new restaurants, ownership transfers, evaluation of franchisee growth potential, and completion of remodels within your designated territory. Provide information to the DFP and multi-unit owner (MUO) team regarding existing owners and their ability/inability to expand within the brand. Attends company and industry events and conferences to network with colleagues and remain informed about industry trends. Qualifications: Bachelor's degree or equivalent job related experience with 5+ years of experience in a multi-unit management role. Certificate programs in Franchise Management, Food Safety, Food Handler, Food and Beverage, Hospitality, Restaurant Management and other related areas would be a plus. 5+ years of experience in Franchise Management, with a track record of driving business growth and profitability. 3+ years of Restaurant experience preferred. Responsible for setting and achieving challenging goals, managing multiple tasks, and learning and advancing in the field of franchise operations. What we Offer: Insurance Plans (Medical/Dental/Vision/Life) 401k Competitive Bonus Tuition Reimbursement Company Holidays Employee Resource Groups Volunteering time We are an equal opportunities employer and welcome applications from all qualified candidates. The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V
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We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe. Manager Franchise Performance Territory: N/E/S Dakota and SW Minnesota Candidates must reside in or within commuting distance to Sioux Falls, SD OR Brookings, SD OR Watertown, SD, OR Marshall, MN Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there. At Subway, better is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as the world's leading restaurant brands, we've always embraced change and the path ahead. Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey. About the Role: Reporting to the Director, Franchise Performance (DFP), the
Manager Franchise Performance (MFP)
performs a crucial role in overseeing the operations and growth of multiple franchise locations within a specified territory. The MFP is responsible for managing FZ relationships, communicating and advising on the strategic business direction, and partnering with FZs to drive restaurant performance and profitability across the full portfolio. Provides guidance to ensure adherence to Subway operations requirements and brand standards. The MFP is responsible for communicating the expected performance level of the locations and franchisees within their assigned territory in relation to the company's KPI's and metrics. They work closely with franchisees to ensure they are meeting operational and financial goals and implementing best practices. Responsibilities: Fostering and enhancing positive relationships with franchisees, gaining their respect and establishing the MFP as an important contributor to the business and a leader in the industry. Reviews all restaurant operating reports and audits, analyzes the data, and collaborates with franchisees to determine appropriate solutions. Drive accountability with franchisees to achieve specific restaurant and territory objectives. Provide guidance and instruction on operational and food safety during monthly restaurant visits in a designated territory. Building Relationships: Provides direction, guidance, and expertise to franchisees regarding restaurant operations, implementation of new products and programs, as well as the opening of new restaurants and the transfer of ownership. Coach, counsel, influence, and motivate franchisees on a portfolio level basis. Coach, counsel and influence franchisees to drive employee engagement and create better guest experience resulting in increased traffic, repeated sales, reduced staff turnover and overall experience. Development: Assists the DFP and cross-functional business teams with the development of new restaurants, ownership transfers, evaluation of franchisee growth potential, and completion of remodels within your designated territory. Provide information to the DFP and multi-unit owner (MUO) team regarding existing owners and their ability/inability to expand within the brand. Attends company and industry events and conferences to network with colleagues and remain informed about industry trends. Qualifications: Bachelor's degree or equivalent job related experience with 5+ years of experience in a multi-unit management role. Certificate programs in Franchise Management, Food Safety, Food Handler, Food and Beverage, Hospitality, Restaurant Management and other related areas would be a plus. 5+ years of experience in Franchise Management, with a track record of driving business growth and profitability. 3+ years of Restaurant experience preferred. Responsible for setting and achieving challenging goals, managing multiple tasks, and learning and advancing in the field of franchise operations. What we Offer: Insurance Plans (Medical/Dental/Vision/Life) 401k Competitive Bonus Tuition Reimbursement Company Holidays Employee Resource Groups Volunteering time We are an equal opportunities employer and welcome applications from all qualified candidates. The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V
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