Bruckner's Truck & Equipment
Service Advisor - Shreveport, LA
Bruckner's Truck & Equipment, Shreveport, Louisiana, us, 71150
Overview
Service Advisor - Shreveport, LA role at Bruckner's Truck & Equipment Join to apply for the Service Advisor position at Bruckner's Truck & Equipment. Who we are
Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 12 states, and we have over 1,600 team members. We are an essential business delivering solutions to transportation providers, the backbone of everyday life. We contribute to our local communities and we care about our people. Bruckner’s is more than just a place selling parts and working on trucks We are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it We contribute to our local communities We care about our people Our core values
We act with Honesty and Integrity. We value our people and communities. We are customer focused. We do what it takes. What we offer
Competitive Compensation Plans Paid Time Off and Holidays Excellent health, dental and vision plans Investments in Training & Development Generous 401(k) and Profit-Sharing Plan Tuition Assistance Program Employee Stock Ownership (every employee earns shares and has ownership interest) Technician Student Loan Reimbursement Program Disability and Life Insurance Internal Promotion Opportunities Flexible Spending Account Health Club Reimbursement Family and Team Oriented Environment Employee Referral Bonus Engaging and Challenging Assignments Drug free workplace Summary of duties
Greet customers and initiate the write up process. Determine the customer’s needs and convey this information onto the repair order. Provide supporting documents to determine warranty coverage and open campaigns. Document requests by the customer such as method of payment, arrangements to pick up or deliver the vehicle, authorizations, purchase order numbers and any other job functions as required. Acquire customer approvals, provide estimates, book and close all service tickets. Assist with closing other repair orders as needed. Answer incoming service phone calls. Maintain product knowledge as the liaison between the Service Department and the customer. Special requirements
Must have good communication skills and the ability to interact well with customers, vendors and co-workers in a positive and constructive manner. This is a safety-sensitive position. Pre-employment testing for marijuana is required. The position is exempt from the state law prohibiting pre-employment cannabis testing. Physical requirements
Must be able to pass a physical, including drug test. Must maintain a professional appearance. Involves the ability to climb around, on and under trucks to inspect and diagnose problems. Must be able to lift 50 pounds to the waist and 25 pounds to the shoulder. Want to know more about our family-owned company
Proud that our 1500+ employees view us as the employer of choice. Referrals increase your chances of interviewing at Bruckner's Truck & Equipment. Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Transportation/Trucking/Railroad
#J-18808-Ljbffr
Service Advisor - Shreveport, LA role at Bruckner's Truck & Equipment Join to apply for the Service Advisor position at Bruckner's Truck & Equipment. Who we are
Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 12 states, and we have over 1,600 team members. We are an essential business delivering solutions to transportation providers, the backbone of everyday life. We contribute to our local communities and we care about our people. Bruckner’s is more than just a place selling parts and working on trucks We are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it We contribute to our local communities We care about our people Our core values
We act with Honesty and Integrity. We value our people and communities. We are customer focused. We do what it takes. What we offer
Competitive Compensation Plans Paid Time Off and Holidays Excellent health, dental and vision plans Investments in Training & Development Generous 401(k) and Profit-Sharing Plan Tuition Assistance Program Employee Stock Ownership (every employee earns shares and has ownership interest) Technician Student Loan Reimbursement Program Disability and Life Insurance Internal Promotion Opportunities Flexible Spending Account Health Club Reimbursement Family and Team Oriented Environment Employee Referral Bonus Engaging and Challenging Assignments Drug free workplace Summary of duties
Greet customers and initiate the write up process. Determine the customer’s needs and convey this information onto the repair order. Provide supporting documents to determine warranty coverage and open campaigns. Document requests by the customer such as method of payment, arrangements to pick up or deliver the vehicle, authorizations, purchase order numbers and any other job functions as required. Acquire customer approvals, provide estimates, book and close all service tickets. Assist with closing other repair orders as needed. Answer incoming service phone calls. Maintain product knowledge as the liaison between the Service Department and the customer. Special requirements
Must have good communication skills and the ability to interact well with customers, vendors and co-workers in a positive and constructive manner. This is a safety-sensitive position. Pre-employment testing for marijuana is required. The position is exempt from the state law prohibiting pre-employment cannabis testing. Physical requirements
Must be able to pass a physical, including drug test. Must maintain a professional appearance. Involves the ability to climb around, on and under trucks to inspect and diagnose problems. Must be able to lift 50 pounds to the waist and 25 pounds to the shoulder. Want to know more about our family-owned company
Proud that our 1500+ employees view us as the employer of choice. Referrals increase your chances of interviewing at Bruckner's Truck & Equipment. Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Transportation/Trucking/Railroad
#J-18808-Ljbffr