Epic
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IT Operations Technician
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Epic Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance. Overview
As an IT Operations Technician with Epic Hosting, you will be part of the team\'s central nervous system—monitoring the entire Hosting infrastructure stack and responding swiftly to problems. You will employ investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and presentation problems. You\'ll connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build. Learn more about the team at the Career page. Responsibilities
Monitor the hosting infrastructure stack and respond quickly to issues Use investigative and troubleshooting skills across tools to identify and resolve network, hardware, virtualization, and presentation problems Communicate issues to stakeholders and coordinate responses Perform system builds as part of deployments or upgrades Required Qualifications
Relocation to the Madison, WI area (reimbursed) A history of academic and professional success Exceptional interpersonal, communication, initiative, and leadership abilities Available to work second or third shift hours Eligibility to work in the U.S. without sponsorship COVID-19 vaccination Preferred Qualifications
Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute Knowledge of Linux, especially Ubuntu, Redhat, or CentOS CompTIA+, CCNA, Network+, or Linux+ certification Knowledge of VMware Job Details
Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: Computer Networking and Information Technology & Services We are an Equal Opportunity Employer. We value diversity and inclusion in our teams and in the products we build. See our full non-discrimination statement for details.
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IT Operations Technician
role at
Epic Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance. Overview
As an IT Operations Technician with Epic Hosting, you will be part of the team\'s central nervous system—monitoring the entire Hosting infrastructure stack and responding swiftly to problems. You will employ investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and presentation problems. You\'ll connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build. Learn more about the team at the Career page. Responsibilities
Monitor the hosting infrastructure stack and respond quickly to issues Use investigative and troubleshooting skills across tools to identify and resolve network, hardware, virtualization, and presentation problems Communicate issues to stakeholders and coordinate responses Perform system builds as part of deployments or upgrades Required Qualifications
Relocation to the Madison, WI area (reimbursed) A history of academic and professional success Exceptional interpersonal, communication, initiative, and leadership abilities Available to work second or third shift hours Eligibility to work in the U.S. without sponsorship COVID-19 vaccination Preferred Qualifications
Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute Knowledge of Linux, especially Ubuntu, Redhat, or CentOS CompTIA+, CCNA, Network+, or Linux+ certification Knowledge of VMware Job Details
Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: Computer Networking and Information Technology & Services We are an Equal Opportunity Employer. We value diversity and inclusion in our teams and in the products we build. See our full non-discrimination statement for details.
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