Tapestry, Inc.
Overview
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home decor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York's founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit. Kate Spade New York is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity. Job Title:
Assistant Store Leader (Manager) Primary Purpose: The successful individual will leverage their proficiency in retail to…
Responsibilities
Client & Service Expert : Development of business driving initiatives that build a repeat business or attract a new customer. Communicate and achieve store productivity targets including sales per hour, ADT, UP/T, and capture rate. Ensure all associates and leadership complete the sales training program and develop strong product knowledge across all categories. Model and supervise the selling environment, provide consistent coaching on the sales training process to ensure the highest level of customer service and sales.
Leadership Presence / Steward of Talent : Assist Store Manager with the achievement of financial success through improvement of measurable results that positively impact store performance. Responsible for assuming the Store Manager role in the manager's absence. Lead by example with the achievement of personal sales goals. Educate the team on sales plans, personal goals, measurable stats; coach to these stats to maximize business. Network in the community to fill open positions efficiently with little impact to the business. Conduct ongoing review and assessment of employee performance.
Building Brand Equity : Understand and communicate the Kate Spade New York brand aesthetic, philosophy and lifestyle to the sales team and customer. Ensure brand and operating standards are met to support brand consistency. Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained. Communicate merchandise sell-through, stock position, business trend information, product issues, and customer feedback to Store Manager to increase customer service and sales.
Operational Excellence : Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing the facility. Assist Store Manager with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants. Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets. Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory.
The Accomplished Individual Will Possess
Professional sales development and exceptional interpersonal skills
Strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base
Ability to analyze selling reports, identify business trends and react quickly to the needs of the business
Comfortable in making decisions and mediating conflict within a team-environment
Proficient in Windows-based software such as Excel, Word and Outlook
An Outstanding Professional Will Have
Minimum 3 years management experience in a comparable retail environment
College degree preferred
Prior luxury goods experience preferred
Physical Requirements
Available to work store schedule, as needed, including evenings and weekends
Standing for extended periods of time
Able to safely lift boxes up to 40 pounds
Comfortable climbing ladders
Our Competencies
Drive for Results:
Can exceed goals; top performer; bottom-line oriented; drives self and others for results.
Customer Focus:
Dedicated to meeting customer expectations; uses customer information for improvements; builds trusting relationships.
Creativity:
Generates new ideas and connects unrelated concepts; adds value in brainstorming contexts.
Interpersonal Savvy:
Relates well to all kinds of people; builds rapport and effective relationships; uses diplomacy and tact.
Learning on the Fly:
Learns quickly when facing new problems; adapts to change; analyzes successes and failures for improvement.
Perseverance:
Finishes tasks with energy and drive; persists in the face of setbacks.
Dealing with Ambiguity:
Handles change; acts without complete information; manages risk and uncertainty.
People Managers Competencies
Strategic Agility:
Anticipates future trends; creates credible strategies and plans.
Building Effective Teams:
Creates strong team morale and collaboration; shares successes; fosters belonging.
Managerial Courage:
Provides direct, actionable feedback; addresses people issues promptly; takes necessary actions.
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at www.katespade.com.
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Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home decor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York's founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit. Kate Spade New York is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity. Job Title:
Assistant Store Leader (Manager) Primary Purpose: The successful individual will leverage their proficiency in retail to…
Responsibilities
Client & Service Expert : Development of business driving initiatives that build a repeat business or attract a new customer. Communicate and achieve store productivity targets including sales per hour, ADT, UP/T, and capture rate. Ensure all associates and leadership complete the sales training program and develop strong product knowledge across all categories. Model and supervise the selling environment, provide consistent coaching on the sales training process to ensure the highest level of customer service and sales.
Leadership Presence / Steward of Talent : Assist Store Manager with the achievement of financial success through improvement of measurable results that positively impact store performance. Responsible for assuming the Store Manager role in the manager's absence. Lead by example with the achievement of personal sales goals. Educate the team on sales plans, personal goals, measurable stats; coach to these stats to maximize business. Network in the community to fill open positions efficiently with little impact to the business. Conduct ongoing review and assessment of employee performance.
Building Brand Equity : Understand and communicate the Kate Spade New York brand aesthetic, philosophy and lifestyle to the sales team and customer. Ensure brand and operating standards are met to support brand consistency. Ensure visual merchandising directives are implemented and store presentation standards are achieved and maintained. Communicate merchandise sell-through, stock position, business trend information, product issues, and customer feedback to Store Manager to increase customer service and sales.
Operational Excellence : Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing the facility. Assist Store Manager with maintaining payroll budget by managing schedule and making necessary adjustments when the business warrants. Monitor, maintain, and follow company policies and procedures with a focus on loss prevention to protect the company's inventory and assets. Ability to accurately manage the processing of all POS transactions to maintain the integrity of the inventory.
The Accomplished Individual Will Possess
Professional sales development and exceptional interpersonal skills
Strong leadership qualities; the ability to communicate effectively with all levels within the organization and to our client base
Ability to analyze selling reports, identify business trends and react quickly to the needs of the business
Comfortable in making decisions and mediating conflict within a team-environment
Proficient in Windows-based software such as Excel, Word and Outlook
An Outstanding Professional Will Have
Minimum 3 years management experience in a comparable retail environment
College degree preferred
Prior luxury goods experience preferred
Physical Requirements
Available to work store schedule, as needed, including evenings and weekends
Standing for extended periods of time
Able to safely lift boxes up to 40 pounds
Comfortable climbing ladders
Our Competencies
Drive for Results:
Can exceed goals; top performer; bottom-line oriented; drives self and others for results.
Customer Focus:
Dedicated to meeting customer expectations; uses customer information for improvements; builds trusting relationships.
Creativity:
Generates new ideas and connects unrelated concepts; adds value in brainstorming contexts.
Interpersonal Savvy:
Relates well to all kinds of people; builds rapport and effective relationships; uses diplomacy and tact.
Learning on the Fly:
Learns quickly when facing new problems; adapts to change; analyzes successes and failures for improvement.
Perseverance:
Finishes tasks with energy and drive; persists in the face of setbacks.
Dealing with Ambiguity:
Handles change; acts without complete information; manages risk and uncertainty.
People Managers Competencies
Strategic Agility:
Anticipates future trends; creates credible strategies and plans.
Building Effective Teams:
Creates strong team morale and collaboration; shares successes; fosters belonging.
Managerial Courage:
Provides direct, actionable feedback; addresses people issues promptly; takes necessary actions.
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at www.katespade.com.
#J-18808-Ljbffr