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At Home Group Inc.

Store Operations Specialist

At Home Group Inc., Spokane, Washington, United States, 99254

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Store Operations Specialist

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Job Description Hourly rate: $16-20.80

The

Store Operations Specialist (SOS)

leads and trains teams in performing all freight functions, including unloading, processing, stocking, and resets. The Store Operations Associate is responsible for unloading, processing, and stocking freight safely and efficiently to maximize product availability for the customer.

Key Roles and Responsibilities

Provides customers with a positive shopping experience

Performs cashier duties accurately while processing all transactions per policy

Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize, and Sustain) in receiving

Leads team in performing all freight functions including stocking and resets, ensuring specialists focus on their areas

Unloads, processes, and stocks freight according to merchandising guidelines

Ensures timely and thorough incident reporting

Performs store recovery and housekeeping during stocking efforts

Trains team on freight processing and merchandising responsibilities

Operates equipment safely according to procedures

Maintains a safe shopping and working environment, minimizing shrink and damages

Implements company policies and procedures accurately and thoroughly

Qualifications and Competencies

At least 18 years old

High School Diploma or equivalent

Flexible schedule including nights, weekends, and some holidays

Ability to lift at least 50 lbs., team lift 100 lbs.

Customer-focused with excellent service skills

Clear communication with customers, team, and leadership

Reliable and trustworthy

Ability to work independently and in a team

Positive attitude, sense of urgency, and thorough execution

Flexible with shifting priorities

About Us We support a diverse, close-knit team and are committed to diversity and inclusion. We consider all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We provide reasonable accommodations in accordance with applicable laws.

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