Epic
Overview
As an IT Operations Technician with Epic Hosting, you will monitor the hosting infrastructure stack and respond to problems. You will use investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and related problems. You will connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build. Location and Relocation
The position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance. Responsibilities
Monitor the hosting infrastructure stack and respond swiftly to problems Utilize investigative and troubleshooting skills to identify and resolve routine and complex issues across network, hardware, virtualization, and related components Communicate issues and impact to contacts from healthcare organizations Perform system builds Qualifications
Relocation to the Madison, WI area (reimbursed) A history of academic and professional success Exceptional interpersonal, communication, initiative, and leadership abilities Available to work second or third shift hours Eligibility to work in the U.S. without sponsorship COVID-19 vaccination Preferred Qualifications
Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute Knowledge of Linux, especially Ubuntu, Redhat, or CentOS CompTIA+, CCNA, Network+, or Linux+ certification Knowledge of VMware Employment details
Employment type: Full-time Job function: Information Technology Industries: Computer Networking and Information Technology & Services
#J-18808-Ljbffr
As an IT Operations Technician with Epic Hosting, you will monitor the hosting infrastructure stack and respond to problems. You will use investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and related problems. You will connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build. Location and Relocation
The position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance. Responsibilities
Monitor the hosting infrastructure stack and respond swiftly to problems Utilize investigative and troubleshooting skills to identify and resolve routine and complex issues across network, hardware, virtualization, and related components Communicate issues and impact to contacts from healthcare organizations Perform system builds Qualifications
Relocation to the Madison, WI area (reimbursed) A history of academic and professional success Exceptional interpersonal, communication, initiative, and leadership abilities Available to work second or third shift hours Eligibility to work in the U.S. without sponsorship COVID-19 vaccination Preferred Qualifications
Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute Knowledge of Linux, especially Ubuntu, Redhat, or CentOS CompTIA+, CCNA, Network+, or Linux+ certification Knowledge of VMware Employment details
Employment type: Full-time Job function: Information Technology Industries: Computer Networking and Information Technology & Services
#J-18808-Ljbffr